Casino profile

arcanebet Casino

Player complaints and reviews about arcanebet Casino, plus its operator (Arcanebet Affiliates), licences and welcome offers.

arcanebet.com

About

arcanebet Casino belongs to the Arcanebet Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, Spanish, French, German. 22 account currencies are listed, including Euros, Argentine pesos, British pounds sterling, Colombian pesos. We list 7 welcome offers.

arcanebet Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the arcanebet Casino site for Argentina, we found 4 promotions and a loyalty programme with 3 tiers. The registration form for Argentina has 3 fields: e-mail, username and password.

Licensee

The company that holds the Curaçao licence for arcanebet Casino, as the licence register names it.

Legal name: TH Gambling N.V.
Curaçao licence reference: OGL/2024/1468/1024
Registration number (Curaçao Chamber of Commerce): 146982
Incorporated: 2018

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Exclusive
100% up to €500 at arcanebet Casino
Bonus
100%
Max bonus
€500
Min deposit
€10
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
Exclusive
100% up to 1000 CAD + 30 Bonus Spins at arcanebet Casino
Bonus
100%
Max bonus
1000 CAD
Wagering
45xb
Wagering applies to the bonus amount.
Exclusive
100% up to 1000 NZD at arcanebet Casino
Bonus
100%
Max bonus
1000 NZD
Min deposit
20 NZD
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
100% up to €200 + 200 Free Spins, Welcome Bonus at arcanebet Casino
Bonus
100%
Max bonus
€200
Free spins
50
Min deposit
€10
Wagering
35xb
Max bet
€5
Wagering applies to the bonus amount.
100% up to €300 + 50 Free Spins, Welcome Bonus at arcanebet Casino
Bonus
100%
Max bonus
€300
Free spins
50
Min deposit
€10
Wagering
35xb
Wagering applies to the bonus amount.
15% CashBack on Mondays at arcanebet Casino
Bonus
15%
Max bonus
€500
Min deposit
€10
Wagering
1xb
Wagering applies to the bonus amount.
30 FREE SPINS on Big Bass Bonanza: Keeping it Reel
Free spins
30
Wagering
35x
Max bet
C$7

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

arcanebet Arena
arcanebet Arena Turn every €1 wagered into points! All slots included.
Terms
arcanebet Arena
Terms & ConditionsThe arcanebet Arena (the “Event”) runs in recurring two-week periods, with each tournament round starting immediately after the previous one ends. The prize pool consisting of cash and bonuses, will be awarded to 20 participating players based on their position in the leaderboard, following the structure displayed on the event page. Tournament points will be awarded based on a player's wagered amount. For every 1 EUR wagered on games with RTP 96.80 and below, 1 tournament point will be awarded to a player's total score. For every 1 EUR wagered on games with RTP 96.81 and above, 0.1 tournament points will be awarded to a player's total score. Sports bets and play together events do not qualify for this promotion. The bonus prizes will be awarded with a wagering requirement of 35x the value of the prize. In order to be eligible for a prize, players must have deposited a minimum amount of 20 EUR during the event period. All winnings will be credited within 72 hours of the end of each tournament. In case of a “draw” or a “tie” on a position, the player reaching the point score first will be placed ahead of the player who reached it second. For calculation purposes, the primary currency of this event is EUR. By participating, players agree that currency conversion might occur if their primary wallet is not EUR and this may lead to discrepancies in tournament point allotment between wallets. Participation in this event is only available to one real person per household, device, or IP.arcanebet reserves the right to restrict access to this event to any player, for any reason deemed fit. Account closure during the event period will result in forfeiture of a player’s ranking on the leaderboard. General Terms & Conditions
and
Bonus Rules
also apply. and
Bonus Rules
also apply. New games Providers My favorites Last played Casino Live Casino Sports Betting Promotions Loyalty Winners Support Contact us FAQ Terms and conditions Privacy policy Cookie policy Bonus rules AML Policy About About us Affiliates Responsible gaming Introduction Setting Limits Talk to us Language English Français Deutsch Español Secure payment methods Category Casino Live Casino Promotions Loyalty Winners Support Contact Us FAQ Terms & Conditions Privacy Policy Cookie Policy Bonus Rules AML Policy Most Popular New Releases Community Favorites Hot Games Megaways About About arcanebet Affiliates Responsible gaming Introduction Setting Limits Most popular providers + 53 more EN EN FR DE ES TH Gambling N. V. (146982) 6 Telamonstraat, Willemstad, Curaçao License and regulation is provided by the Government of Curacao, license OGL/2024/1468/1024. Third-party entities may be used to process payments on behalf of TH Gambling N. V. For customer support related questions, you can reach us through [email protected] or by phone: + © Copyrights 2026 All rights reserved. Gambling can be addictive. Please gamble responsibly. We value your privacy This website uses cookies. Please see our Cookie Policy I Accept
Casino Welcome Offer
Casino Welcome Offer Join us today and get a 100% bonus of up to $200 and 50 free spins to start your arcanebet casino adventure!
Terms
Casino Welcome Offer
Terms & Conditions1. These rules are in addition to the Bonus Rules and our Terms & Conditions; these can be found on our Terms & Conditions page.2. This promotion is available only to new players who have never made a deposit in the casino.3. In order to claim the bonus and free spins from this promotion, the code WinBlitz must be filled out on the deposit page, prior to making the deposit.4. The free spins bonuses must be played first, before any other games are played, and arcanebet reserves the right to void any free spin bonus, should this condition not be met.5. The 50 free spins will be issued with a bet value of 0.20 USD on the following slot: Big Bass Bonanza - Keeping it Reel.6. The bonus percentage claimable for this promotion is 100%.7. The maximum bonus amount claimable for this promotion is 200 USD.8. The wagering requirement for this promotion is 35x the bonus balance (bonus and winnings amounts from the free spins).9. The wagering requirement for this promotion must be fulfilled within 30 days.10. In case the wagering requirement is not fulfilled within the specified timeframe, all bonus funds will be automatically forfeited.11. The minimum qualifying deposit for this promotion is 10 USD.12. The maximum bet allowed when using bonus money is 5 USD per spin and 0.50 USD per bet line until the wagering requirement has been fulfilled.13. This promotion is awarded only once per person, household, shared computer, or shared IP address.14. This promotion cannot be combined with other promotions.15. This promotion is not available for players using cryptocurrency wallets.16. arcanebet reserves the right to restrict access to this promotion to any player, for any reason it deems fit.17. In case of inconsistencies between the different languages of these terms and conditions, the English version prevails.
The Weekend Cashback Booster
The Weekend Cashback Booster We're putting a 15% cashback into your pockets every Monday!
Terms
The Weekend Cashback Booster
Terms & Conditions1. You must opt in to this promotion to qualify for the cashback.2. The promotion awards 15% cashback up to 500 EUR (or currency/crypto currency equivalent), for all cash deposits (without bonus and/or winnings) made during the promotional period. Total deposited amount should be at least 40 EUR.3. Cashback applies on all real money casino slot losses incurred from Friday 00:01 (CET) until Sunday 23:59 (CET).4. Only deposits without bonus qualify for the cashback.5. Withdrawal and cash balance amounts still active on the account are deducted from the awarded cashback amount.6. All loyalty rewards earned and redeemed during the promotional period will be deducted from the qualifying cashback amount.7. Table game losses (blackjack, roulette, baccarat) are not compensated by default, but decided on an individual basis. If you would like to check your table-game-activity eligibility, please contact the Customer Support Team;8. In case you accumulated a net profit in the last 30-day rolling period, eligibility to the weekend cashback may be voided;9. The minimum qualifying deposit for this promotion is 40 EUR (or any currency equivalent;10. The wagering requirement for this promotion is 1X (one time) and must be met within 7 days;11. The maximum bet allowed when using bonus money is 5 EUR per spin and 0.50 EUR (or currency equivalent) per bet line until the wagering requirement has been fulfilled;12. This promotion cannot be combined with other promotions;13. Only one bonus is awarded per person, household, shared computer or shared IP address;14. arcanebet reserves the right to restrict access to this promotion to any player, for any reason it deems fit;15. In case of inconsistencies between the different languages of these terms and conditions, the English version prevails.16. General
Terms & Conditions
and
Bonus Rules
also apply. and
Bonus Rules
also apply. New games Providers My favorites Last played Casino Live Casino Sports Betting Promotions Loyalty Winners Support Contact us FAQ Terms and conditions Privacy policy Cookie policy Bonus rules AML Policy About About us Affiliates Responsible gaming Introduction Setting Limits Talk to us Language English Français Deutsch Español Secure payment methods Category Casino Live Casino Promotions Loyalty Winners Support Contact Us FAQ Terms & Conditions Privacy Policy Cookie Policy Bonus Rules AML Policy Most Popular New Releases Community Favorites Hot Games Megaways About About arcanebet Affiliates Responsible gaming Introduction Setting Limits Most popular providers + 53 more EN EN FR DE ES TH Gambling N. V. (146982) 6 Telamonstraat, Willemstad, Curaçao License and regulation is provided by the Government of Curacao, license OGL/2024/1468/1024. Third-party entities may be used to process payments on behalf of TH Gambling N. V. For customer support related questions, you can reach us through [email protected] or by phone: + © Copyrights 2026 All rights reserved. Gambling can be addictive. Please gamble responsibly. We value your privacy This website uses cookies. Please see our Cookie Policy I Accept
Loyalty System
Loyalty System We want to make sure players are always rewarded when playing at arcanebet!
Terms
Loyalty System
also apply to Loyalty bonuses. New games Providers My favorites Last played Casino Live Casino Sports Betting Promotions Loyalty Winners Support Contact us FAQ Terms and conditions Privacy policy Cookie policy Bonus rules AML Policy About About us Affiliates Responsible gaming Introduction Setting Limits Talk to us Language English Français Deutsch Español Secure payment methods Category Casino Live Casino Promotions Loyalty Winners Support Contact Us FAQ Terms & Conditions Privacy Policy Cookie Policy Bonus Rules AML Policy Most Popular New Releases Community Favorites Hot Games Megaways About About arcanebet Affiliates Responsible gaming Introduction Setting Limits Most popular providers + 53 more EN EN FR DE ES TH Gambling N. V. (146982) 6 Telamonstraat, Willemstad, Curaçao License and regulation is provided by the Government of Curacao, license OGL/2024/1468/1024. Third-party entities may be used to process payments on behalf of TH Gambling N. V. For customer support related questions, you can reach us through [email protected] or by phone: + © Copyrights 2026 All rights reserved. Gambling can be addictive. Please gamble responsibly. We value your privacy This website uses cookies. Please see our Cookie Policy I Accept

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Earn Coins by spinning
Whenever you play in our casino or live casino, you will earn Loyalty Points and Loyalty Coins.
2
Trade them for money
Loyalty Points determine your Loyalty Level, while Loyalty Coins can be exchanged for money.
3
Level up, get rewarded
The higher your Loyalty Level, the more quickly you will earn Loyalty Coins. You can find all the details below in our FAQ.

Player Intelligence

269 records

What players report about arcanebet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

82% resolved, of those with a known outcome

Total reviews

258

Across all review sites

Player rating

3.18 / 5

Trustpilot 1.8 · AskGamblers 4.55

GEO markets

Countries stated on 65% of records

arcanebet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about arcanebet Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 11 complaints and 258 reviews about arcanebet Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 6 reviews.

The problem players report most often is “Bonus winnings confiscated”: 40% of the 10 complaints with a labelled problem. Next come “Fraud” (10%) and “Self-exclusion” (10%). Complaints about “Bonus” make up 45% of those with a topic, against 21% across all brands.

Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts arcanebet Casino 741st of 1,917 casinos with at least 10 such complaints.

Reviewers give arcanebet Casino 4.35 out of 5 on average over 257 rated reviews, against 3.44 across all brands. 86% of the ratings are four or five stars, and 12% are one or two. The review sites’ own scores average 3.18 out of 5 across 2 sites. By that score, arcanebet Casino ranks 2,233rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (193 reviews), “Withdrawals” (96 reviews) and “Games” (77 reviews). The most common criticism concerns “Customer support” (23 reviews), “Bonuses” (22 reviews) and “Games” (18 reviews).

The countries players state most often are Canada (19%), Philippines (8%) and Ireland (4.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about arcanebet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Customer support and the game selection receive notably positive feedback from players. Payments also lean positive, though issues with bonuses and loyalty programs are occasionally mentioned.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020202120222023202420252026

Complaints count

Period	Value
2020	2
2021	4
2022	2
2023	2
2024	0
2025	0
2026	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Bonus winnings confiscated40%4
Fraud10%1
Self-exclusion10%1
Site or app problems10%1
Withdrawal delay10%1
Other problems20%2

Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

Bonus45%5
Other27%3
Responsible gambling9.1%1
Technical9.1%1
Withdrawal9.1%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved82%9
Unresolved18%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

arcanebet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

arcanebet Casino against the market
Measure	arcanebet Casino	All brands
Complaints resolved	82%	59%
Average review rating	4.35	3.44
Complaints per 100 reviews	4.3	26.4
Share of “Bonus” complaints	45%	21%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2017201820192020202120222023202420252026

Reviews count

Period	Value
2017	10
2018	72
2019	20
2020	38
2021	42
2022	28
2023	23
2024	10
2025	9
2026	6

Block 07

Review stars

How the rated reviews split by star.

5 stars76%195
4 stars11%27
3 stars1.6%4
2 stars1.6%4
1 star11%27

Share of 257 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Customer support76%193
Withdrawals38%96
Games30%77
Bonuses23%58
Website & app23%58
KYC / verification21%54

Share of the 254 reviews that name at least one aspect.reviews

Criticised

Customer support9.1%23
Bonuses8.7%22
Games7.1%18
Withdrawals6.7%17
Sportsbook5.9%15
Trust & licence5.9%15

Share of the 254 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.9

4.88

4.15

4.49

4.56

4.27

3.64

3.4

3.11

2017201820192020202120222023202420252026

Rating history

Period	Value
2017	4.9
2018	4.88
2019	4.15
2020	4.49
2021	4.56
2022	4.27
2023	3.64
2024	3.4
2025	3.11
2026	2

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Canada19%33
Philippines8%14
Ireland4.6%8
Finland4%7
France4%7
Norway4%7
Australia3.4%6
Germany3.4%6
Netherlands2.9%5
New Zealand2.9%5
Other countries44%77

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	1	–	6	–
2025	0	–	9	–
2024	0	–	10	–
2023	2	–	23	3.64
2022	2	–	28	4.27
2021	4	–	42	4.56
2020	2	–	38	4.49
2019	0	–	20	4.15
2018	0	–	72	4.88
2017	0	–	10	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	156	1.8 / 5
AskGamblers	4	91	4.55 / 5
Casino Guru	7	11	–

Block 13

Latest complaints and reviews

The newest records about arcanebet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 31, 2026
1.0 of 5 stars
Türkiye · Trustpilot
ReviewAug 28, 2026
1.0 of 5 stars
Brazil · Trustpilot
ComplaintAug 28, 2026
Withdrawal delay
Resolved
Brazil · Casino Guru
ComplaintSep 28, 2023
Self-exclusion
Unresolved
Kuwait · Casino Guru
ComplaintMay 27, 2023
Bonus winnings confiscated
Resolved
Ireland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about arcanebet Casino

Who owns arcanebet Casino?

arcanebet Casino is operated by TH Gambling N.V. and runs under the Arcanebet Affiliates affiliate programme.

Is arcanebet Casino licensed?

Yes. arcanebet Casino holds a licence from Curacao Gaming Control Board.

When was arcanebet Casino founded?

arcanebet Casino launched in 2020.

Which currencies does arcanebet Casino accept?

Currencies listed for arcanebet Casino: Euros, Argentine pesos, British pounds sterling, Colombian pesos, US dollars, Brazilian reals, Canadian dollars, Australian dollars and 14 more. Its site is available in 4 languages: English, Spanish, French, German.

What welcome bonuses does arcanebet Casino offer?

7 welcome offers are listed for arcanebet Casino. The first on the list is “100% up to €500 at arcanebet Casino”, with a 35× wagering requirement.

Which countries is arcanebet Casino available in?

arcanebet Casino is listed in 12 markets: Argentina, Australia, Belgium, Canada, Chile, Colombia, France, Germany and 4 more.

What bonuses and promotions does arcanebet Casino run in Argentina?

We read 4 live offers for Argentina on the arcanebet Casino site itself.

Does arcanebet Casino have a loyalty programme in Argentina?

Yes. Its loyalty programme for Argentina has 3 tiers.

What do players say about arcanebet Casino?

Players have filed 11 complaints and written 258 reviews about arcanebet Casino. Players rate arcanebet Casino 3.18 out of 5 on average across the 2 sites that publish one.

What do players complain about most at arcanebet Casino?

“Bonus winnings confiscated” – 40% of the 10 complaints about arcanebet Casino with a labelled problem. Followed by “Fraud” (10%) and “Self-exclusion” (10%).

Do players report withdrawal problems at arcanebet Casino?

Withdrawals are the topic of 1 complaint about arcanebet Casino: 9.1% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does arcanebet Casino resolve player complaints?

82% of the 11 complaints about arcanebet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, arcanebet Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about arcanebet Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Customer support”, “Bonuses” and “Games”. 86% of the rated reviews give four or five stars, and 12% give one or two.

How many complaints has arcanebet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about arcanebet Casino.

Where do arcanebet Casino’s players come from?

The countries named most often in complaints and reviews about arcanebet Casino are Canada (19%), Philippines (8%) and Ireland (4.6%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.