Casino profile

Alexander Casino

Player complaints and reviews about Alexander Casino, plus its operator (iGaming Partners), licences and welcome offers.

alexandercasino.com

About

Alexander Casino belongs to the iGaming Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, French, Spanish. One account currency is listed: Euros.

Alexander Casino is listed in 4 markets: France, Belgium, Spain and Austria. On the Alexander Casino site for Finland, we found 9 welcome bonuses and a loyalty programme with 6 tiers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Treasure Of Alexander
EXCLUSIVE
Bells of Glory Hold & Win
Bells of Glory Hold & WinNovomatic
Crazy Chicken
Crazy ChickenBooongo
Jackpot Express
137
Welcome Bonus 100% up to €100 & 100 Free Spins on Treasure of Alexander - 3 Spin Modes
The most entertaining gaming products with the highest customer payouts
Proven track record of paying player winnings within 24 hours
Live stats with transparent wins,…
Read in full
Jackpot Express
137
Welcome Bonus 100% up to €100 & 100 Free Spins on Treasure of Alexander - 3 Spin Modes
The most entertaining gaming products with the highest customer payouts
Proven track record of paying player winnings within 24 hours
Live stats with transparent wins, bets, deposits and follow your real time withdrawals
Jackpot Express|Yggdrasil
Welcome Bonus 100% up to €100 & 100 Free Spins on Treasure of Alexander - 3 Spin Modes
Similar games
Try your luck by playing Jackpot Express on Alexander Casino, your ultimate destination for online casino games.
Immerse yourself in the world of Alexander Casino, where entertainment knows no bounds. More than 2000+ captivating games are available in our user-friendly online casino, which features an extensive collection of slots, table games, live casinos, video poker, scratch cards, and more. This is also the perfect place to challenge our skilled dealers in exciting games like blackjack, baccarat, or roulette. Our diverse selection ensures that every player can find their favorite game and enjoy an unforgettable gaming experience.
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Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Level 1 - Iron
Level 1 - Iron 50 Free Spins on Treasure of Alexander
2
Level 2 - Bronze
Level 2 - Bronze 100 Free Spins on Treasure of Alexander
3
Level 3 - Silver
Level 3 - Silver 250 Free Spins on Treasure of Alexander
4
Level 4 - Gold
Level 4 - Gold €100 Free Bonus
5
Level 5 - Platinum
Level 5 - Platinum €300 Free Bonus
6
Level 6 - The Great Level
Level 6 - The Great Level €500 Free Bonus + 2% Cashback

Player Intelligence

38 records

What players report about Alexander Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

75% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.1 / 5

Trustpilot 2.1

GEO markets

Countries stated on 97% of records

Alexander Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Alexander Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 4 complaints and 34 reviews about Alexander Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 4 reviews. Reviews are down 76% on the 12 months before (17).

Reviewers give Alexander Casino 2.09 out of 5 on average over 34 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 2.1 out of 5 on one site. By that score, Alexander Casino ranks 3,596th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (8 reviews). The most common criticism concerns “Withdrawals” (10 reviews), “Customer support” (9 reviews) and “Trust & licence” (9 reviews).

The countries players state most often are France (78%), Italy (5.4%) and Norway (5.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Alexander Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20242025

Complaints count

Period	Value
2024	1
2025	3

Block 02

Complaint categories

Withdrawal50%2
Deposit25%1
Other25%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved75%3
Unresolved25%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2023202420252026

Reviews count

Period	Value
2023	4
2024	10
2025	17
2026	3

Block 05

Review stars

How the rated reviews split by star.

5 stars18%6
3 stars18%6
2 stars2.9%1
1 star62%21

Share of 34 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals24%8
Games12%4
Trust & licence9.1%3
KYC / verification6.1%2
Customer support6.1%2
Account3%1

Share of the 33 reviews that name at least one aspect.reviews

Criticised

Withdrawals30%10
Customer support27%9
Trust & licence27%9
Fairness & RTP18%6
Account15%5
Bonuses15%5

Share of the 33 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.5

2.3

2.06

2023202420252026

Rating history

Period	Value
2023	2.5
2024	2.3
2025	2.06
2026	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

France78%29
Italy5.4%2
Norway5.4%2
Bulgaria2.7%1
United Kingdom2.7%1
Portugal2.7%1
Russia2.7%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	3	–
2025	3	–	17	–
2024	1	–	10	–
2023	0	–	4	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	33	2.1 / 5
Casino Guru	3	–	–
AskGamblers	1	–	–
latestcasinobonuses.bet	–	1	–

Block 11

Latest complaints and reviews

The newest records about Alexander Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 7, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewAug 3, 2026
1.0 of 5 stars
France · Trustpilot
ComplaintSep 2, 2025
Withdrawal delay
Resolved
Portugal · Casino Guru
ComplaintAug 6, 2025
Unfair terms
Unresolved
Norway · Casino Guru
ComplaintMar 5, 2024
Withdrawal delay
Resolved
Norway · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Alexander Casino

Who owns Alexander Casino?

Alexander Casino is operated by Mobile Technology Marketing B.V. and runs under the iGaming Partners affiliate programme.

Is Alexander Casino licensed?

Yes. Alexander Casino holds a licence from Curacao Gaming Control Board.

When was Alexander Casino founded?

Alexander Casino launched in 2022.

Which currencies does Alexander Casino accept?

The one currency listed for Alexander Casino is Euros. Its site is available in 3 languages: English, French, Spanish.

Which countries is Alexander Casino available in?

Alexander Casino is listed in 4 markets: Austria, Belgium, France, Spain.

What bonuses and promotions does Alexander Casino run in Finland?

We read 9 live offers for Finland on the Alexander Casino site itself.

Does Alexander Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 6 tiers.

What do players say about Alexander Casino?

Players have filed 4 complaints and written 34 reviews about Alexander Casino. Players rate Alexander Casino 2.1 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Alexander Casino?

Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 18% of the rated reviews give four or five stars, and 65% give one or two.