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Casino profile

96 Casino

Player complaints and reviews about 96 Casino, plus its operator (96 Partners), licences and welcome offers.

96.com
Capture of the 96 Casino website

About

96 Casino belongs to the 96 Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, Chinese, Japanese, Vietnamese. 10 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list one welcome offer.

96 Casino is listed in 15 markets, among them Germany, France, Belgium and Spain. On the 96 Casino site for Netherlands, we found 14 promotions and a loyalty programme with 6 tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    96 Signature Events

    96 Signature Events Exclusive in-house events and promotions you won't find anywhere else, with bigger prizes at every tier.

  2. 2

    VIP Tournaments & Leaderboards

    VIP Tournaments & Leaderboards Compete against other high rollers and climb the leaderboards for a share of dedicated prize pools.

  3. 3

    Dedicated VIP Concierge

    Dedicated VIP Concierge Your own personal host, on call around the clock to handle requests, rewards, and anything you need.

  4. 4

    Higher Rakeback & Cashback

    Higher Rakeback & Cashback Bigger rakeback percentages as you climb the tiers, plus personalised cashback on your play.

  5. 5

    Monthly VIP Benefits

    Monthly VIP Benefits Recurring monthly bonuses and rewards credited to your account, just for being a VIP.

  6. 6

    VIP-Only Missions

    VIP-Only Missions Complete exclusive challenges available only to VIPs and unlock extra rewards along the way.

Player Intelligence

63 records

What players report about 96 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

57

Across all review sites

Player rating

3.8 / 5

Trustpilot 2.2 · casino.ru 4.7 · Tribuna 4.5

GEO markets

18

Countries stated on 60% of records

96 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 96 Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 6 complaints and 57 reviews about 96 Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 50 reviews.

Reviewers give 96 Casino 3.16 out of 5 on average over 57 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 42% are one or two. The review sites’ own scores average 3.8 out of 5 across 3 sites. By that score, 96 Casino ranks 1,088th of 4,286 rated casinos. Reviewers most often praise “Website & app” (14 reviews), “Games” (12 reviews) and “Withdrawals” (11 reviews). The most common criticism concerns “Withdrawals” (15 reviews), “Customer support” (12 reviews) and “Trust & licence” (7 reviews).

The countries players state most often are India (26%), United States (26%) and United Arab Emirates (5.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 96 Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal83%5
  • Account17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars40%23
  • 4 stars5.3%3
  • 3 stars12%7
  • 2 stars14%8
  • 1 star28%16
Share of 57 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app27%14
  • Games24%12
  • Withdrawals22%11
  • Bonuses16%8
  • Deposits & payment methods14%7
  • Trust & licence5.9%3
Share of the 51 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%15
  • Customer support24%12
  • Trust & licence14%7
  • Account9.8%5
  • Website & app5.9%3
  • Bonuses3.9%2
Share of the 51 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India26%10
  • United States26%10
  • United Arab Emirates5.3%2
  • Germany5.3%2
  • Japan5.3%2
  • Australia2.6%1
  • Bulgaria2.6%1
  • Brazil2.6%1
  • Canada2.6%1
  • Switzerland2.6%1
  • Other countries18%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–472.89
20253–7–
20242–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–312.2 / 5
Tribuna–154.5 / 5
casino.ru–84.7 / 5
Casino Guru43–
AskGamblers2––

Block 11

Latest complaints and reviews

The newest records about 96 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Account blocked

    Resolved

    India · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Luxembourg · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Indonesia · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, Tribuna.

Questions about 96 Casino

Who owns 96 Casino?

96 Casino is operated by Dynasty Chain Success Limited and runs under the 96 Partners affiliate programme.

Is 96 Casino licensed?

Yes. 96 Casino holds a licence from Anjouan Gaming Board.

When was 96 Casino founded?

96 Casino launched in 2023.

Which currencies does 96 Casino accept?

Currencies listed for 96 Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Euros, US dollars, Indian rupees and 2 more. Its site is available in 12 languages: English, Chinese, Japanese, Vietnamese and 8 more.

What welcome bonuses does 96 Casino offer?

One welcome offer is listed for 96 Casino. The first on the list is “200% up to 25000 Bonus Coins, Welcome Bonus at 96 Casino”, with a 40× wagering requirement.

Which countries is 96 Casino available in?

96 Casino is listed in 15 markets: Austria, Bangladesh, Belgium, Brazil, China, France, Germany, India and 7 more.

What bonuses and promotions does 96 Casino run in Netherlands?

We read 14 live offers for Netherlands on the 96 Casino site itself.

Does 96 Casino have a loyalty programme in Netherlands?

Yes. Its loyalty programme for Netherlands has 6 tiers.

What do players say about 96 Casino?

Players have filed 6 complaints and written 57 reviews about 96 Casino. Players rate 96 Casino 3.8 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about 96 Casino?

Praised most: “Website & app”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 46% of the rated reviews give four or five stars, and 42% give one or two.

How many complaints has 96 Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about 96 Casino.

Where do 96 Casino’s players come from?

The countries named most often in complaints and reviews about 96 Casino are India (26%), United States (26%) and United Arab Emirates (5.3%).