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Casino profile

Coinplay Casino

Player complaints and reviews about Coinplay Casino, plus its operator (Coinplay Partners), licences and welcome offers.

coinplay.com
coinplay.com
Capture of the Coinplay Casino website

Profile

Website
coinplay.com
Established
2022
Operator
Coinplay Partnersaffiliate programme
Company
Envision Digital N.V.
Licences
Languages
  • English
  • Albanian
  • Azerbaijani
  • Arabic
  • Bulgarian
  • Portuguese
  • Chinese
  • Croatian
  • Czech
  • Estonian
  • French
  • Finnish
  • Georgian
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Swedish
  • Spanish
  • Slovak
  • Serbian
  • Thai
  • Vietnamese
  • Ukrainian
  • Turkish
  • Norwegian
  • Lithuanian
  • Latvian
  • Korean
  • Japanese
  • Malaysian
  • Polish
  • Russian Show more
Currencies
  • ADA
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ripple
  • Tether
  • TRON
  • Ethereum
  • Binance Coin
  • Dash
  • Dogecoin

About

Coinplay Casino belongs to the Coinplay Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 36 languages, including English, Albanian, Azerbaijani, Arabic. 11 account currencies are listed, including ADA, Bitcoin, Bitcoin Cash, Litecoin. We list 4 welcome offers.

Coinplay Casino is listed in 18 markets, among them Austria, Poland, Japan and India.

Licensee

The company that holds the Curaçao licence for Coinplay Casino, as the licence register names it.

Legal name
Envision Digital N.V.
Curaçao licence reference
OGL/2024/564/0626
Registration number (Curaçao Chamber of Commerce)
140286

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

92 records

What players report about Coinplay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

13

85% resolved, of those with a known outcome

Total reviews

79

Across all review sites

Player rating

3.8 / 5

Trustpilot 3.5 · AskGamblers 4.1

GEO markets

35

Countries stated on 80% of records

Coinplay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Coinplay Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 13 complaints and 79 reviews about Coinplay Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 13 reviews.

The problem players report most often is “Account blocked”: 36% of the 11 complaints with a labelled problem. Next come “Account closed” (18%) and “Deposit not credited” (18%). Complaints about “Account” make up 54% of those with a topic, against 15% across all brands.

Of the 13 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Coinplay Casino 615th of 1,916 casinos with at least 10 such complaints.

Reviewers give Coinplay Casino 2.69 out of 5 on average over 78 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 3.8 out of 5 across 2 sites. By that score, Coinplay Casino ranks 1,085th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (17 reviews), “Withdrawals” (16 reviews) and “Games” (14 reviews). The most common criticism concerns “Withdrawals” (25 reviews), “Customer support” (24 reviews) and “Account” (20 reviews).

The countries players state most often are Russia (15%), Germany (9.5%) and United States (6.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about Coinplay Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Bonuses appear to be a highlight for some players, though feedback is limited. Customer support and payments, however, generate more concerns than praise based on the reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked36%4
  • Account closed18%2
  • Deposit not credited18%2
  • Account not closed on request9.1%1
  • Withdrawal delay9.1%1
  • Withdrawal refused9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account54%7
  • Deposit15%2
  • Other15%2
  • Withdrawal15%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%11
  • Unresolved15%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Coinplay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Coinplay Casino against the market
MeasureCoinplay CasinoAll brands
Complaints resolved85%59%
Average review rating2.693.44
Complaints per 100 reviews16.526.4
Share of “Account” complaints54%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars31%24
  • 4 stars14%11
  • 3 stars1.3%1
  • 2 stars3.8%3
  • 1 star50%39
Share of 78 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses23%17
  • Withdrawals22%16
  • Games19%14
  • Sportsbook18%13
  • Deposits & payment methods16%12
  • Website & app15%11
Share of the 74 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals34%25
  • Customer support32%24
  • Account27%20
  • Trust & licence19%14
  • Sportsbook12%9
  • Deposits & payment methods9.5%7
Share of the 74 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia15%11
  • Germany9.5%7
  • United States6.8%5
  • Australia5.4%4
  • France5.4%4
  • Ukraine5.4%4
  • Armenia4.1%3
  • India4.1%3
  • Poland4.1%3
  • Hungary2.7%2
  • Other countries38%28
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–7–
20252–10–
20243–12–
20238–502.69

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–553.5 / 5
Casino Guru711–
AskGamblers6114.1 / 5
latestcasinobonuses.bet–2–

Block 13

Latest complaints and reviews

The newest records about Coinplay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Morocco · Trustpilot

  • Review

    4.0 of 5 stars

    Ukraine · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Türkiye · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Ukraine · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Hungary · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Coinplay Casino

Who owns Coinplay Casino?

Coinplay Casino is operated by Envision Digital N.V. and runs under the Coinplay Partners affiliate programme.

Is Coinplay Casino licensed?

Yes. Coinplay Casino holds a licence from Curacao Gaming Control Board.

When was Coinplay Casino founded?

Coinplay Casino launched in 2022.

Which currencies does Coinplay Casino accept?

Currencies listed for Coinplay Casino: ADA, Bitcoin, Bitcoin Cash, Litecoin, Ripple, Tether, TRON, Ethereum and 3 more. Its site is available in 36 languages: English, Albanian, Azerbaijani, Arabic and 32 more.

What welcome bonuses does Coinplay Casino offer?

4 welcome offers are listed for Coinplay Casino. The first on the list is “100% up to 5000 USDT + 100 Bonus Spins, 3rd Deposit Bonus at Coinplay Casino”, with a 40× wagering requirement.

Which countries is Coinplay Casino available in?

Coinplay Casino is listed in 18 markets: Austria, Azerbaijan, Bulgaria, China, Croatia, Estonia, India, Indonesia and 10 more.

What do players say about Coinplay Casino?

Players have filed 13 complaints and written 79 reviews about Coinplay Casino. Players rate Coinplay Casino 3.8 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Coinplay Casino?

“Account blocked” – 36% of the 11 complaints about Coinplay Casino with a labelled problem. Followed by “Account closed” (18%) and “Deposit not credited” (18%).

Do players report withdrawal problems at Coinplay Casino?

Withdrawals are the topic of 2 complaints about Coinplay Casino: 15% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Coinplay Casino resolve player complaints?

85% of the 13 complaints about Coinplay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Coinplay Casino is 615th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Coinplay Casino?

Praised most: “Bonuses”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Account”. 45% of the rated reviews give four or five stars, and 54% give one or two.

How many complaints has Coinplay Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Coinplay Casino.

Where do Coinplay Casino’s players come from?

The countries named most often in complaints and reviews about Coinplay Casino are Russia (15%), Germany (9.5%) and United States (6.8%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Coinplay Casino, and ones players rate about the same.