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Casino profile

21 Casinoin Finland

Player reviews and complaints from independent sites, alongside the facts we have recorded about 21 Casino and its operator (21 Affiliates).

21casino.com
21casino.com
Capture of the 21 Casino website

Profile

Website
21casino.com
Established
2015
Operator
21 Affiliatesaffiliate programme
Company
White Hat Gaming Limited
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
  • Portuguese
  • Spanish
Currencies
  • Canadian dollars
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • South African Rand
  • Indian rupees
  • Chilean pesos
  • Argentine pesos
  • Brazilian reals
  • Peruvian nuevos soles

About

21 Casino is an online casino operating under the 21 Affiliates affiliate programme. The site launched in 2015. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, among them English, Finnish, German, Norwegian. Accounts can be held in 10 currencies — Canadian dollars, Euros, British pounds sterling, Norwegian kroner. Our database holds 3 welcome offers.

What we collected for the Finland market on 21 Casino: 4 payment methods, among them Mastercard, Neteller, Paysafecard, Visa. 2 live offers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Payment methods

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Currency not stated on the page

  • Mastercard

    Card

    —

  • Neteller

    E-wallet

    —

  • Paysafecard

    Voucher

    —

  • Visa

    Card

    —

Player Intelligence

253 records

What players report about 21 Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

51

78% resolved, of those with a known outcome

Total reviews

202

Across all review sites

Player rating

2.33 / 5

Trustpilot 2.1 · AskGamblers 2.55

GEO markets

22

Countries stated on 65% of records

AI-generated summary of player reviews

Games and payments receive notably more positive feedback than negative, suggesting these are key strengths for players. Customer support and the website experience appear more balanced, with roughly equal praise and criticism.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal51%26
  • Bonus12%6
  • KYC / verification12%6
  • Account12%6
  • Payments & refunds3.9%2
  • Responsible gambling3.9%2
  • Deposit3.9%2
  • Other2%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved75%38
  • Unresolved22%11
  • Open2%1
  • No status published2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.