200% up to $25,000 and up to 50 extra spins
- Bonus
- 200%
- Max bonus
- $25,000
- Free spins
- 50
- Min deposit
- $10
- Wagering
- 60x deposit
- Max bet
- $5
Wagering applies to the deposit.
Casino profile
WSM Casino
Player complaints and reviews about WSM Casino, plus its operator (WSM Affilaites), licences and welcome offers.
wsmcasino.com
Profile
- Website
- wsmcasino.com
- Established
- 2023
- Operator
- WSM Affilaitesaffiliate programme
- Company
- MIBS N.V. Casinos
- Licences
- Languages
- English
- German
- Spanish
- French
- Czech
- Finnish
- Hungarian
- Italian
- Polish
- Portuguese
- Romanian
- Russian
- Slovenian
- Japanese
- Turkish
- Norwegian
- Chinese
- Arabic
- Korean
- Vietnamese
- Thai
- Currencies
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Dogecoin
- TRON
- Ripple
- ADA
- Binance Coin
- Euros
- US dollars
About
WSM Casino belongs to the WSM Affilaites affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 21 languages, including English, German, Spanish, French. 12 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list 3 welcome offers.
WSM Casino is listed in 16 markets, among them Germany, France, Belgium and Spain. On the WSM Casino site for Canada, we found 1 promotion.
Markets
This brand is listed in 16 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
200% Rakeback up to $25000 / 1 BTC + 10 Bonus Spins at WSM Casino
- Bonus
- 200%
- Max bonus
- $25000
- Min deposit
- $30
- Wagering
- 6x
50% up to $500 Monday Reload Bonus at WSM Casino
- Bonus
- 50%
- Max bonus
- $500
- Min deposit
- $50
- Wagering
- 35xb
Wagering applies to the bonus amount.
Promotions
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Become a WSM VIP!
Casino & SportsBook
Play the latest slots and table games from all your favourite providers whilst getting your sports fix with live and in-play betting from football to esports! VIP Club
Join one of the most generous VIP programs around & become a WSM Casino…
Player Intelligence
282 records
What players report about WSM Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
10
80% resolved, of those with a known outcome
Total reviews
272
Across all review sites
Player rating
4.25 / 5
Trustpilot 3.8 · AskGamblers 4.7
GEO markets
47
Countries stated on 93% of records
WSM Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about WSM Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 10 complaints and 272 reviews about WSM Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted no reviews. Reviews are down 100% on the 12 months before (158).
The problem players report most often is “Account closed”: 50% of the 10 complaints with a labelled problem. Next come “Account blocked” (10%) and “Unfair terms” (10%). Complaints about “Account” make up 60% of those with a topic, against 15% across all brands.
Of the 10 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts WSM Casino 822nd of 1,917 casinos with at least 10 such complaints.
Reviewers give WSM Casino 3.72 out of 5 on average over 272 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, WSM Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Games” (109 reviews), “Website & app” (51 reviews) and “Withdrawals” (36 reviews). The most common criticism concerns “Website & app” (46 reviews), “Withdrawals” (35 reviews) and “Bonuses” (31 reviews).
The countries players state most often are United States (15%), United Kingdom (9.2%) and Canada (8.8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about WSM Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
202420252026
| Period | Value |
|---|---|
| 2024 | 2 |
| 2025 | 7 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account closed50%5
- Account blocked10%1
- Unfair terms10%1
- Self-exclusion10%1
- Withdrawal delay10%1
- Withdrawal refused10%1
Block 03
Complaint categories
- Account60%6
- Withdrawal20%2
- Other10%1
- Responsible gambling10%1
Block 04
Complaint status
- Resolved80%8
- Unresolved20%2
Block 05
WSM Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | WSM Casino | All brands |
|---|---|---|
| Complaints resolved | 80% | 59% |
| Average review rating | 3.72 | 3.44 |
| Complaints per 100 reviews | 3.7 | 26.4 |
| Share of “Account” complaints | 60% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
137
20242025
| Period | Value |
|---|---|
| 2024 | 137 |
| 2025 | 135 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars46%125
- 4 stars15%40
- 3 stars22%59
- 2 stars0.7%2
- 1 star17%46
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games42%109
- Website & app20%51
- Withdrawals14%36
- Deposits & payment methods12%31
- Bonuses7.3%19
- VIP & loyalty7.3%19
Criticised
- Website & app18%46
- Withdrawals13%35
- Bonuses12%31
- Customer support12%31
- Trust & licence11%29
- Games8.5%22
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.53
3.91
20242025
| Period | Value |
|---|---|
| 2024 | 3.53 |
| 2025 | 3.91 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States15%38
- United Kingdom9.2%24
- Canada8.8%23
- France7.6%20
- Germany7.3%19
- Australia6.1%16
- Italy4.2%11
- Sweden3.1%8
- Spain2.7%7
- Netherlands2.7%7
- Other countries34%89
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 7 | – | 135 | 3.91 |
| 2024 | 2 | – | 137 | 3.53 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 262 | 3.8 / 5 |
| AskGamblers | 8 | 10 | 4.7 / 5 |
| Casinomeister | 1 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about WSM Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Self-exclusion
Unresolved - Review
1.0 of 5 stars
Norway · Trustpilot
- Review
4.0 of 5 stars
France · Trustpilot
- Review
5.0 of 5 stars
Australia · Trustpilot
- Complaint
Unfair terms
Unresolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about WSM Casino
Who owns WSM Casino?
WSM Casino is operated by MIBS N.V. Casinos and runs under the WSM Affilaites affiliate programme.
Is WSM Casino licensed?
Yes. WSM Casino holds a licence from Curacao Gaming Control Board.
When was WSM Casino founded?
WSM Casino launched in 2023.
Which currencies does WSM Casino accept?
Currencies listed for WSM Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, TRON, Ripple and 4 more. Its site is available in 21 languages: English, German, Spanish, French and 17 more.
What welcome bonuses does WSM Casino offer?
3 welcome offers are listed for WSM Casino. The first on the list is “200% up to $25,000 and up to 50 extra spins”, with a 60× wagering requirement.
Which countries is WSM Casino available in?
WSM Casino is listed in 16 markets: Belgium, China, Finland, France, Germany, Italy, Japan, Poland and 8 more.
What bonuses and promotions does WSM Casino run in Canada?
We read 1 live offer for Canada on the WSM Casino site itself.
What do players say about WSM Casino?
Players have filed 10 complaints and written 272 reviews about WSM Casino. Players rate WSM Casino 4.25 out of 5 on average across the 2 sites that publish one.
What do players complain about most at WSM Casino?
“Account closed” – 50% of the 10 complaints about WSM Casino with a labelled problem. Followed by “Account blocked” (10%) and “Unfair terms” (10%).
Do players report withdrawal problems at WSM Casino?
Withdrawals are the topic of 2 complaints about WSM Casino: 20% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).
Does WSM Casino resolve player complaints?
80% of the 10 complaints about WSM Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, WSM Casino is 822nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about WSM Casino?
Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Website & app”, “Withdrawals” and “Bonuses”. 61% of the rated reviews give four or five stars, and 18% give one or two.
How many complaints has WSM Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about WSM Casino.
Where do WSM Casino’s players come from?
The countries named most often in complaints and reviews about WSM Casino are United States (15%), United Kingdom (9.2%) and Canada (8.8%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with WSM Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of WSM Casino.
