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Wonaco Casino in Italy

Player complaints and reviews about Wonaco Casino, plus its operator (Kong Affiliates), licences and welcome offers.

wonaco.com
Capture of the Wonaco Casino website

About

On the Wonaco Casino site for Italy, we found 4 tournaments.

Wonaco Casino belongs to the Kong Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, Italian, Finnish, Polish. 17 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 13 welcome offers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Italy

50 records

50 of the 207 records about Wonaco Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

40

Across all review sites

Player rating

2.18 / 5

40 ratings by these players

Share of all records

24%

of 207 about Wonaco Casino

What players in Italy say about Wonaco Casino

Players in Italy have filed 10 complaints and written 40 reviews about Wonaco Casino. That is 24% of the 207 records about it from every market. Complaints make up 20% of their records, against 32% across all markets. Their reviews rate it 2.18 out of 5 on average (40 ratings), against 1.87 across all markets. 68% of their rated reviews give one or two stars; across all markets the share is 74%.

The most common problem in their complaints is “Withdrawal delay”: 90% of 10 complaints with a labelled problem (79% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 92% across all markets. In the last 12 months: 3 complaints and 18 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Wonaco Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records20%32%
Resolved, of complaints with a known outcome100%92%
Average review rating, out of 52.181.87
Reviews rated 1–2 stars68%74%
Withdrawal delay, of labelled complaints90%79%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay90%9
  • Self-exclusion10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal90%9
  • Responsible gambling10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars25%10
  • 4 stars2.5%1
  • 3 stars5%2
  • 1 star68%27
Share of 40 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support25%10
  • Games5%2
  • Trust & licence5%2
  • Withdrawals5%2
  • Bonuses2.5%1
  • KYC / verification2.5%1
Share of the 40 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%20
  • Customer support35%14
  • Trust & licence13%5
  • Bonuses10%4
  • Fairness & RTP7.5%3
  • KYC / verification5%2
Share of the 40 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–9–
20259–312.32

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–40–
Casino Guru10––

Block 11

Latest complaints and reviews

The newest records about Wonaco Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Wonaco Casino in Italy

Does Wonaco Casino run tournaments in Italy?

Yes. The Wonaco Casino site for Italy lists 4 tournaments.

How many complaints and reviews about Wonaco Casino come from players in Italy?

50 of the 207 complaints and reviews about Wonaco Casino come from players in Italy. Across all its markets, 65 complaints have a known outcome, and 92% of them were resolved.

Who owns Wonaco Casino?

Wonaco Casino is operated by IGplay and runs under the Kong Affiliates affiliate programme.

Is Wonaco Casino licensed?

Yes. Wonaco Casino holds a licence from Anjouan Gaming Board.