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Casino profile

Winota Casino

Player complaints and reviews about Winota Casino, plus its operator (Mate Affiliates), licences and welcome offers.

winota.com
Capture of the Winota Casino website

About

Winota Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Polish, Hungarian. 8 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, Russian rubles. We list 7 welcome offers.

Winota Casino is listed in 8 markets, among them Canada, New Zealand, Finland and Austria. On the Winota Casino site for New Zealand, we found 4 promotions and a loyalty programme with 4 tiers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Financial Privileges

    As a VIP member, you will get special privileges. Our VIP players enjoy higher withdrawal limits and cashback percentages, as well as better exchange rates depending on the VIP level.

  2. 2

    No limits

    We grant our most active players a special personalised VIP service. VIP members enjoy additional perks, so play your favorite games, improve your strategy and have fun! The better you get, the bigger the winnings, there are no limits!

  3. 3

    Personal manager

    Depending on your level, you will get a personal manager who will treat you like a real VIP. Feel free to ask questions, give feedback and share all your thoughts with us via our 24/7 VIP Live Chat.

  4. 4

    VIP promotions

    On the top of our regular bonuses and promotions, as a VIP you will get exclusive offers and special privileges. After all, you are the real king!

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Username
  2. Password

Player Intelligence

37 records

What players report about Winota Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

29

90% resolved, of those with a known outcome

Total reviews

8

Across all review sites

Player rating

2.93 / 5

Trustpilot 2.7 · AskGamblers 3.15

GEO markets

7

Countries stated on 76% of records

Winota Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Winota Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 29 complaints and 8 reviews about Winota Casino on 4 sites. In the 12 months to November 5, 2026, they filed 6 complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 30% of the 27 complaints with a labelled problem. Next come “Account blocked” (11%) and “Verification delay” (11%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 29 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Winota Casino 428th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

The review sites’ own scores average 2.93 out of 5 across 2 sites. By that score, Winota Casino ranks 2,558th of 4,286 rated casinos.

The countries players state most often are Germany (57%), Finland (25%) and Canada (3.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Winota Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%8
  • Account blocked11%3
  • Verification delay11%3
  • Withdrawal refused11%3
  • Documents rejected or requested again7.4%2
  • Missing funds7.4%2
  • Game malfunction7.4%2
  • Registration3.7%1
  • Other problems11%3
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%12
  • KYC / verification21%6
  • Account17%5
  • Payments & refunds10%3
  • Technical6.9%2
  • Bonus3.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%26
  • Unresolved10%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Winota Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Winota Casino against the market
MeasureWinota CasinoAll brands
Complaints resolved90%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20212022202320242025
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany57%16
  • Finland25%7
  • Canada3.6%1
  • Ireland3.6%1
  • Japan3.6%1
  • Malta3.6%1
  • United States3.6%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–0–
20253–2–
20241–1–
20224–0–
202117100%5–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru231–
AskGamblers333.15 / 5
Trustpilot–42.7 / 5
CasinoReviews3––

Block 11

Latest complaints and reviews

The newest records about Winota Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Documents rejected or requested again

    Resolved

    Finland · Casino Guru

  • Complaint

    KYC / verification

    Unresolved
  • Complaint

    Missing funds

    Unresolved
  • Review

    1.0 of 5 stars

    Malta · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Winota Casino

Who owns Winota Casino?

Winota Casino is operated by Maltix Limited and runs under the Mate Affiliates affiliate programme.

Is Winota Casino licensed?

Yes. Winota Casino holds a licence from Malta Gaming Authority.

When was Winota Casino founded?

Winota Casino launched in 2021.

Which currencies does Winota Casino accept?

Currencies listed for Winota Casino: Euros, Norwegian kroner, Canadian dollars, Russian rubles, Hungarian forints, New Zealand dollars, Indian rupees, Polish zlotys. Its site is available in 6 languages: English, Finnish, Polish, Hungarian and 2 more.

What welcome bonuses does Winota Casino offer?

7 welcome offers are listed for Winota Casino. The first on the list is “100% up to €500 + 100 Bonus Spins, 1st Deposit Bonus at Winota Casino”, with a 35× wagering requirement.

Which countries is Winota Casino available in?

Winota Casino is listed in 8 markets: Austria, Canada, Finland, Hungary, India, New Zealand, Norway, Poland.

What bonuses and promotions does Winota Casino run in New Zealand?

We read 4 live offers for New Zealand on the Winota Casino site itself.

Does Winota Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 4 tiers.

What do players say about Winota Casino?

Players have filed 29 complaints and written 8 reviews about Winota Casino. Players rate Winota Casino 2.93 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Winota Casino?

“Withdrawal delay” – 30% of the 27 complaints about Winota Casino with a labelled problem. Followed by “Account blocked” (11%) and “Verification delay” (11%).

Do players report withdrawal problems at Winota Casino?

Withdrawals are the topic of 12 complaints about Winota Casino: 41% of the 29 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Winota Casino resolve player complaints?

90% of the 29 complaints about Winota Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winota Casino is 428th. Open complaints and complaints closed without an outcome are left out.

How many complaints has Winota Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 6 complaints about Winota Casino.

Where do Winota Casino’s players come from?

The countries named most often in complaints and reviews about Winota Casino are Germany (57%), Finland (25%) and Canada (3.6%).