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Casino profile

UpSpinz Casino

Player complaints and reviews about UpSpinz Casino, plus its operator (Ace Affiliates), licences and welcome offers.

upspinz.com
upspinz.com
Capture of the UpSpinz Casino website

Profile

Website
upspinz.com
Established
2025
Operator
Ace Affiliatesaffiliate programme
Company
Famagousta B.V.
Licences
Languages
  • English
  • German
  • Spanish
  • French
  • Italian
  • Norwegian
  • Portuguese
  • Finnish
Currencies
  • Euros
  • US dollars
  • Norwegian kroner
  • Canadian dollars
  • Brazilian reals
  • British pounds sterling
  • New Zealand dollars
  • Australian dollars
  • Chilean pesos
  • Polish zlotys
  • Mexican pesos
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin Show more

About

UpSpinz Casino belongs to the Ace Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Spanish, French. 17 account currencies are listed, including Euros, US dollars, Norwegian kroner, Canadian dollars. We list 10 welcome offers.

UpSpinz Casino is listed in 16 markets, among them Canada, Germany, France and Belgium. On the UpSpinz Casino site for Germany, we found 31 promotions.

Licensee

The company that holds the Curaçao licence for UpSpinz Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

31 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

5 records

What players report about UpSpinz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

33% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

1.25 / 5

AskGamblers 1.25

GEO markets

3

Countries stated on 60% of records

UpSpinz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about UpSpinz Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 3 complaints and 2 reviews about UpSpinz Casino on 2 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted no reviews.

The review sites’ own scores average 1.25 out of 5 on one site. By that score, UpSpinz Casino ranks 4,164th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about UpSpinz Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the nice design of the casino and the good selection of slots. They also liked the attractive welcome bonuses and the option to play without creating an account.

Many players expressed frustration with the withdrawal process, citing delays and additional verification requests after being told their accounts were verified. Additionally, the lack of 24/7 live chat support and slow email responses for bonus validation were significant points of dissatisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal67%2
  • Account33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved67%2
  • Resolved33%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark33%1
  • Finland33%1
  • United Kingdom33%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–0–
20250–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru3––
AskGamblers–21.25 / 5

Block 09

Latest complaints and reviews

The newest records about UpSpinz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account not closed on request

    Unresolved

    Denmark · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Review

    1.0 of 5 stars

    AskGamblers

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about UpSpinz Casino

Who owns UpSpinz Casino?

UpSpinz Casino is operated by Famagousta B.V. and runs under the Ace Affiliates affiliate programme.

Is UpSpinz Casino licensed?

Yes. UpSpinz Casino holds a licence from Curacao Gaming Control Board.

When was UpSpinz Casino founded?

UpSpinz Casino launched in 2025.

Which currencies does UpSpinz Casino accept?

Currencies listed for UpSpinz Casino: Euros, US dollars, Norwegian kroner, Canadian dollars, Brazilian reals, British pounds sterling, New Zealand dollars, Australian dollars and 9 more. Its site is available in 8 languages: English, German, Spanish, French and 4 more.

What welcome bonuses does UpSpinz Casino offer?

10 welcome offers are listed for UpSpinz Casino. The first on the list is “150% up to 1 BTC + 150 Free Spins at UpSpinz Casino”, with a 40× wagering requirement.

Which countries is UpSpinz Casino available in?

UpSpinz Casino is listed in 16 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Finland, France and 8 more.

What bonuses and promotions does UpSpinz Casino run in Germany?

We read 31 live offers for Germany on the UpSpinz Casino site itself.

What do players say about UpSpinz Casino?

Players have filed 3 complaints and written 2 reviews about UpSpinz Casino. Players rate UpSpinz Casino 1.25 out of 5 on average on the 1 site that publishes a rating.

How many complaints has UpSpinz Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about UpSpinz Casino.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with UpSpinz Casino, and ones players rate about the same.