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Casino profile

Total Casino

Player complaints and reviews about Total Casino, plus its operator (Totalizator Sportowy Sp. z o. o.), licences and welcome offers.

totalcasino.pl
Capture of the Total Casino website

About

Total Casino belongs to the Totalizator Sportowy Sp. z o. o. affiliate programme. The site launched in 2018. The interface is in Polish. One account currency is listed: Polish zlotys. We list 2 welcome offers.

Total Casino is listed in one market, Poland.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

651 records

What players report about Total Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

80% resolved, of those with a known outcome

Total reviews

646

Across all review sites

Player rating

1.3 / 5

Trustpilot 1.3

GEO markets

13

Countries stated on 100% of records

Total Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Total Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 5 complaints and 646 reviews about Total Casino on 2 sites. In the 12 months to October 20, 2026, they filed 1 complaint and posted 312 reviews. Reviews are up 52% on the 12 months before (205). The average review rating fell from 1.37 to 1.23 out of 5 year on year.

Reviewers give Total Casino 1.35 out of 5 on average over 646 rated reviews, against 3.46 across all brands. 7.6% of the ratings are four or five stars, and 90% are one or two. The review sites’ own scores average 1.3 out of 5 on one site. By that score, Total Casino ranks 4,109th of 4,260 rated casinos. Reviewers most often praise “Withdrawals” (32 reviews), “KYC / verification” (7 reviews) and “Trust & licence” (6 reviews). The most common criticism concerns “Fairness & RTP” (406 reviews), “Trust & licence” (112 reviews) and “Bonuses” (101 reviews).

The countries players state most often are Poland (95%), United Kingdom (2%) and Germany (0.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to October 20, 2026. “All brands” covers the 11,764 brands Player Intelligence tracks.

Ask the AI analyst about Total Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Payments & refunds20%1
  • Technical20%1
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%4
  • Unresolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars6.5%42
  • 4 stars1.1%7
  • 3 stars2%13
  • 2 stars1.2%8
  • 1 star89%576
Share of 646 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals5.4%32
  • KYC / verification1.2%7
  • Trust & licence1%6
  • Games0.8%5
  • Website & app0.8%5
  • Deposits & payment methods0.7%4
Share of the 595 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP68%406
  • Trust & licence19%112
  • Bonuses17%101
  • Withdrawals11%63
  • Website & app7.4%44
  • Customer support7.2%43
Share of the 595 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland95%616
  • United Kingdom2%13
  • Germany0.8%5
  • Belgium0.5%3
  • Spain0.5%3
  • Netherlands0.3%2
  • Norway0.3%2
  • United States0.3%2
  • Denmark0.2%1
  • France0.2%1
  • Other countries0.5%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2781.23
20251–2011.28
20242–1481.57
20231–15–
20220–4–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6431.3 / 5
Casino Guru53–

Block 11

Latest complaints and reviews

The newest records about Total Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Poland · Casino Guru

  • Complaint

    Wrong calculation

    Resolved

    Germany · Casino Guru

  • Complaint

    Missing funds

    Unresolved

    Poland · Casino Guru

27 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Total Casino

Who owns Total Casino?

Total Casino is operated by Totalizator Sportowy Sp. z o. o. and runs under the Totalizator Sportowy Sp. z o. o. affiliate programme.

When was Total Casino founded?

Total Casino launched in 2018.

Which currencies does Total Casino accept?

The one currency listed for Total Casino is Polish zlotys. Its site is available in one language: Polish.

What welcome bonuses does Total Casino offer?

2 welcome offers are listed for Total Casino. The first on the list is “100% up to 1,500 zł and up to 100 extra spins”, with a 40× wagering requirement.

Which countries is Total Casino available in?

Total Casino is listed in 1 market: Poland.

What do players say about Total Casino?

Players have filed 5 complaints and written 646 reviews about Total Casino. Players rate Total Casino 1.3 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Total Casino?

Praised most: “Withdrawals”, “KYC / verification” and “Trust & licence”. Criticised most: “Fairness & RTP”, “Trust & licence” and “Bonuses”. 7.6% of the rated reviews give four or five stars, and 90% give one or two.

How many complaints has Total Casino received in the last 12 months?

In the 12 months to October 20, 2026, players filed 1 complaint about Total Casino.

Where do Total Casino’s players come from?

The countries named most often in complaints and reviews about Total Casino are Poland (95%), United Kingdom (2%) and Germany (0.8%).