Casino profile

TOM's Casino

Player complaints and reviews about TOM's Casino, plus its operator (Lunas Entertainment Affiliates), licences and welcome offers.

tomscasino.com

About

TOM's Casino belongs to the Lunas Entertainment Affiliates affiliate programme. The site launched in 2016. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is in English. 4 account currencies are listed: Euros, British pounds sterling, Norwegian kroner, US dollars.

TOM's Casino is listed in one market, United Kingdom.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

7 records

What players report about TOM's Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.5 / 5

AskGamblers 2.5

GEO markets

No source states a country

TOM's Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about TOM's Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 3 complaints and 4 reviews about TOM's Casino on 2 sites.

The review sites’ own scores average 2.5 out of 5 on one site. By that score, TOM's Casino ranks 3,148th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about TOM's Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

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20162017

Complaints count

Period	Value
2016	1
2017	2

Block 02

Complaint categories

KYC / verification33%1
Payments & refunds33%1
Withdrawal33%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

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2017

Reviews count

Period	Value
2017	4

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

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2.5

2017

Rating history

Period	Value
2017	2.5

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2017	2	–	4	–
2016	1	–	0	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	2	4	2.5 / 5
CasinoReviews	1	–	–

Block 08

Latest complaints and reviews

The newest records about TOM's Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintSep 14, 2016
Withdrawal delay
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about TOM's Casino

Who owns TOM's Casino?

TOM's Casino is operated by MT SecureTrade Limited and runs under the Lunas Entertainment Affiliates affiliate programme.

Is TOM's Casino licensed?

Yes. TOM's Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was TOM's Casino founded?

TOM's Casino launched in 2016.

Which currencies does TOM's Casino accept?

Currencies listed for TOM's Casino: Euros, British pounds sterling, Norwegian kroner, US dollars. Its site is available in one language: English.

Which countries is TOM's Casino available in?

TOM's Casino is listed in 1 market: United Kingdom.

What do players say about TOM's Casino?

Players have filed 3 complaints and written 4 reviews about TOM's Casino. Players rate TOM's Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.