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Casino profile

SvenPlay Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about SvenPlay Casino and its operator (C24 Partners).

Closedsven-play.com
sven-play.com
Capture of the SvenPlay Casino website

Profile

Website
sven-play.com
Established
2018
Operator
C24 Partnersaffiliate programme
Company
L.C.S. Limited
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • New Zealand dollars

About

SvenPlay Casino is an online casino operating under the C24 Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages, among them English, Finnish, German, Norwegian. Accounts can be held in 6 currencies — Euros, US dollars, Australian dollars, Brazilian reals. Our database holds 2 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    DEDICATED VIP ACCOUNT MANAGER

    Your personal Account Manager is here to handle any issues you may have and improve your gaming experience.

  2. 2

    FAST WITHDRAWALS

    We will ensure that your withdrawals are processed quickly and we will be available to answer any queries you may have with no delay.

  3. 3

    EXCLUSIVE OFFERS

    Personalized promotions such as deposit bonuses with very low wagering requirements, cashback bonuses and other treats are waiting for you.

Player Intelligence

421 records

What players report about SvenPlay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

57

72% resolved, of those with a known outcome

Total reviews

364

Across all review sites

Player rating

3.48 / 5

AskGamblers 4.45 · Trustpilot 2.5

GEO markets

15

Countries stated on 17% of records

AI-generated summary of player reviews

The game selection is decent, with a variety of slots and table games. Deposits are processed quickly, and the bonus offers are attractive.

The website can lag at times, especially when switching between games. Customer support was slow to respond, and when they did, the answers felt generic.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%36
  • KYC / verification12%7
  • Bonus8.8%5
  • Technical3.5%2
  • Account3.5%2
  • Other3.5%2
  • Responsible gambling3.5%2
  • Payments & refunds1.8%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved72%41
  • Unresolved28%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.