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Casino profile

Supabet Casino

Player complaints and reviews about Supabet Casino, plus its operator (Mate Affiliates), licences and welcome offers.

supabet.com
supabet.com
Capture of the Supabet Casino website

Profile

Website
supabet.com
Established
2024
Operator
Mate Affiliatesaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish
  • Finnish
  • Norwegian
  • Portuguese
  • Czech
  • Hungarian
  • Turkish
  • Arabic
Currencies
  • Canadian dollars
  • Euros
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Peruvian nuevos soles

About

Supabet Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, including English, French, German, Greek. 8 account currencies are listed, including Canadian dollars, Euros, Chilean pesos, Czech Republic korunas. We list 12 welcome offers.

Supabet Casino is listed in 15 markets, among them Canada, Germany, France and Belgium. On the Supabet Casino site for Finland, we found 12 promotions and 10 tournaments. In Finland, Supabet Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Player Intelligence

340 records

What players report about Supabet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

190

95% resolved, of those with a known outcome

Total reviews

150

Across all review sites

Player rating

3.0 / 5

Trustpilot 1.6 · AskGamblers 2.9 · Tribuna 4.5

GEO markets

23

Countries stated on 87% of records

Supabet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Supabet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 190 complaints and 150 reviews about Supabet Casino on 5 sites. In the 12 months to November 5, 2026, they filed 83 complaints and posted 63 reviews. That is 9% fewer complaints than in the 12 months before (91). Reviews are down 22% on the 12 months before (81). The average review rating rose from 1.77 to 1.87 out of 5 year on year. Of the complaints with a known outcome, 94% were resolved in the last 12 months, against 99% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 73% of the 186 complaints with a labelled problem. Next come “Account not closed on request” (6.5%) and “Self-exclusion” (6.5%). Complaints about “Withdrawal” make up 76% of those with a topic, against 29% across all brands.

Of the 186 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Supabet Casino 187th of 1,918 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give Supabet Casino 1.84 out of 5 on average over 150 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 3.0 out of 5 across 3 sites. By that score, Supabet Casino ranks 2,421st of 4,286 rated casinos. Reviewers most often praise “Customer support” (16 reviews), “Games” (15 reviews) and “Withdrawals” (8 reviews). The most common criticism concerns “Withdrawals” (99 reviews), “Customer support” (57 reviews) and “Trust & licence” (44 reviews).

The countries players state most often are Germany (29%), Canada (15%) and Greece (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about Supabet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

The games are great and players find the casino easy to maneuver through. This user-friendly experience enhances overall satisfaction.

Players dislike the withdrawal time and the reliance on AI or bots for customer service. Many feel that better human support would improve their experience significantly.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay73%136
  • Account not closed on request6.5%12
  • Self-exclusion6.5%12
  • Account blocked2.7%5
  • Withdrawal refused2.7%5
  • Account closed1.6%3
  • Bonus winnings confiscated1.1%2
  • Deposit not credited1.1%2
  • Other problems4.8%9
Share of the 186 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal76%144
  • Account11%20
  • Responsible gambling6.3%12
  • Bonus1.6%3
  • Technical1.6%3
  • Deposit1.1%2
  • KYC / verification1.1%2
  • Payments & refunds1.1%2
  • Other0.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved93%176
  • Unresolved5.3%10
  • Open1.6%3
  • No status published0.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Supabet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Supabet Casino against the market
MeasureSupabet CasinoAll brands
Complaints resolved95%59%
Average review rating1.843.44
Complaints per 100 reviews126.726.4
Share of “Withdrawal” complaints76%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars12%18
  • 4 stars4%6
  • 3 stars10%15
  • 2 stars4.7%7
  • 1 star69%104
Share of 150 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support11%16
  • Games11%15
  • Withdrawals5.6%8
  • Fairness & RTP4.2%6
  • Website & app4.2%6
  • Bonuses2.1%3
Share of the 142 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals70%99
  • Customer support40%57
  • Trust & licence31%44
  • Account11%15
  • Bonuses7%10
  • Deposits & payment methods4.2%6
Share of the 142 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany29%87
  • Canada15%43
  • Greece9.5%28
  • Austria8.1%24
  • Italy7.5%22
  • Portugal7.5%22
  • Ireland5.4%16
  • Brazil4.1%12
  • Spain2.4%7
  • New Zealand2%6
  • Other countries9.5%28
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266795%521.9
202512195%911.73
20240–6–
20220–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru15910–
Trustpilot–1191.6 / 5
AskGamblers2942.9 / 5
Tribuna–174.5 / 5
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Supabet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Poland · Casino Guru

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Missing funds

    Open

    Casinomeister

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Supabet Casino

Who owns Supabet Casino?

Supabet Casino is operated by NovaForge Ltd and runs under the Mate Affiliates affiliate programme.

Is Supabet Casino licensed?

Yes. Supabet Casino holds a licence from Anjouan Gaming Board.

When was Supabet Casino founded?

Supabet Casino launched in 2024.

Which currencies does Supabet Casino accept?

Currencies listed for Supabet Casino: Canadian dollars, Euros, Chilean pesos, Czech Republic korunas, Hungarian forints, Norwegian kroner, Polish zlotys, Peruvian nuevos soles. Its site is available in 13 languages: English, French, German, Greek and 9 more.

What welcome bonuses does Supabet Casino offer?

12 welcome offers are listed for Supabet Casino. The first on the list is “100% up to €1000 + 100 Free Spins, 1st Deposit at Supabet Casino”, with a 35× wagering requirement.

Which countries is Supabet Casino available in?

Supabet Casino is listed in 15 markets: Austria, Belgium, Canada, Chile, Czechia, Finland, France, Germany and 7 more.

Which payment methods does Supabet Casino accept in Finland?

The Supabet Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Supabet Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

What bonuses and promotions does Supabet Casino run in Finland?

We read 12 live offers for Finland on the Supabet Casino site itself.

Does Supabet Casino run tournaments in Finland?

Yes. The Supabet Casino site for Finland lists 10 tournaments.

What do players say about Supabet Casino?

Players have filed 190 complaints and written 150 reviews about Supabet Casino. Players rate Supabet Casino 3.0 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Supabet Casino?

“Withdrawal delay” – 73% of the 186 complaints about Supabet Casino with a labelled problem. Followed by “Account not closed on request” (6.5%) and “Self-exclusion” (6.5%).

Do players report withdrawal problems at Supabet Casino?

Withdrawals are the topic of 144 complaints about Supabet Casino: 76% of the 189 with a topic. The most common withdrawal problem is “Withdrawal delay” (94% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does Supabet Casino resolve player complaints?

95% of the 186 complaints about Supabet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,918 casinos with at least 10 such complaints, Supabet Casino is 187th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Supabet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 16% of the rated reviews give four or five stars, and 74% give one or two.

How many complaints has Supabet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 83 complaints about Supabet Casino. That is 9% fewer than in the 12 months before, when there were 91.

Where do Supabet Casino’s players come from?

The countries named most often in complaints and reviews about Supabet Casino are Germany (29%), Canada (15%) and Greece (9.5%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Supabet Casino, and ones players rate about the same.