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Playzee Casino

Player complaints and reviews about Playzee Casino, plus its operator (Zee Partners), licences and welcome offers.

playzee.com
Capture of the Playzee Casino website

About

Playzee Casino belongs to the Zee Partners affiliate programme. The site launched in 2018. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Finnish, German, French. 3 account currencies are listed: Euros, Swedish kronor, British pounds sterling. We list 8 welcome offers.

Playzee Casino is listed in 7 markets, among them Germany, France, Belgium and Spain. On the Playzee Casino site for Finland, we found a loyalty programme with 4 tiers. In Finland, Playzee Casino accepts 2 payment methods: Maksutavat and Tilisiirto.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Miten sinusta tulee Zee-ammattilainen?

    Ammattipelaaja-tila perustuu ensisijaisesti aktiivisuustasoosi. Mitä enemmän pelaat, sitä enemmän ansaitset.

  2. 2

    Sunnuntai on Zee Club -päivä

    Sunnuntai on hauska päivä Zee-kasinolla, sillä silloin Zeegmund on erityisen kokeellinen bonustarjousten suhteen. Tutustu ja katso, onko tililläsi odottamassa lunastettavissa oleva bonus! Jos ei, kokeile chattailla yhden ystävällisen asiakaspalvelijamme kanssa nähdäksesi, voisivatko he auttaa. Kerro heille, että Zeegmund lähetti sinut.

  3. 3

    VIP-edut

    Näihin kuuluu parempia ilmaisia bonuksia, viikoittaisia ilmaisia bonuksia sekä paremmat talletus- ja kotiutusehdot.

  4. 4

    Zee-pisteiden ansaitseminen

    Näin voit kerätä Zee-pisteitä ja ansaita palkintoja uskollisuudestasi:

Payment methods

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Maksutavat

    Other

    –

  • Tilisiirto

    Other

    –

Player Intelligence

262 records

What players report about Playzee Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

45

69% resolved, of those with a known outcome

Total reviews

217

Across all review sites

Player rating

1.85 / 5

Trustpilot 1.4 · AskGamblers 2.3

GEO markets

21

Countries stated on 76% of records

Playzee Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Playzee Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 45 complaints and 217 reviews about Playzee Casino on 5 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 18 reviews. Reviews are up 64% on the 12 months before (11).

The problem players report most often is “Withdrawal delay”: 29% of the 42 complaints with a labelled problem. Next come “Withdrawal refused” (19%) and “Bonus winnings confiscated” (14%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 45 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Playzee Casino 1,201st of 1,915 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give Playzee Casino 1.61 out of 5 on average over 217 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 82% are one or two. The review sites’ own scores average 1.85 out of 5 across 2 sites. By that score, Playzee Casino ranks 3,847th of 4,286 rated casinos. Reviewers most often praise “Games” (34 reviews), “Withdrawals” (21 reviews) and “Customer support” (14 reviews). The most common criticism concerns “Withdrawals” (89 reviews), “Customer support” (63 reviews) and “Trust & licence” (60 reviews).

The countries players state most often are United Kingdom (70%), New Zealand (7%) and Canada (6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about Playzee Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay29%12
  • Withdrawal refused19%8
  • Bonus winnings confiscated14%6
  • Account blocked9.5%4
  • Deposit refund7.1%3
  • Documents rejected or requested again4.8%2
  • Refund4.8%2
  • Withdrawal limits4.8%2
  • Other problems7.1%3
Share of the 42 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%23
  • Bonus13%6
  • Account8.9%4
  • Deposit8.9%4
  • Other6.7%3
  • Payments & refunds6.7%3
  • KYC / verification4.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%31
  • Unresolved31%14
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Playzee Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Playzee Casino against the market
MeasurePlayzee CasinoAll brands
Complaints resolved69%59%
Average review rating1.613.44
Complaints per 100 reviews20.726.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars11%23
  • 4 stars4.1%9
  • 3 stars2.8%6
  • 2 stars4.1%9
  • 1 star78%170
Share of 217 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games16%34
  • Withdrawals9.9%21
  • Customer support6.6%14
  • Bonuses4.7%10
  • Website & app4.7%10
  • Deposits & payment methods2.8%6
Share of the 212 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%89
  • Customer support30%63
  • Trust & licence28%60
  • Fairness & RTP23%49
  • Account22%46
  • Bonuses20%43
Share of the 212 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom70%139
  • New Zealand7%14
  • Canada6%12
  • Germany1.5%3
  • Ireland1.5%3
  • Malta1.5%3
  • Netherlands1.5%3
  • Norway1.5%3
  • Chile1%2
  • Spain1%2
  • Other countries7.5%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–18–
20253–9–
20242–211.14
20231070%251.6
20226–341.71
20211090%581.78
20207–381.53
20196–14–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1871.4 / 5
AskGamblers12262.3 / 5
CasinoReviews24––
Casino Guru74–
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Playzee Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Playzee Casino

Who owns Playzee Casino?

Playzee Casino is operated by White Hat Gaming Limited and runs under the Zee Partners affiliate programme.

Is Playzee Casino licensed?

Yes. Playzee Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Playzee Casino founded?

Playzee Casino launched in 2018.

Which currencies does Playzee Casino accept?

Currencies listed for Playzee Casino: Euros, Swedish kronor, British pounds sterling. Its site is available in 6 languages: English, Finnish, German, French and 2 more.

What welcome bonuses does Playzee Casino offer?

8 welcome offers are listed for Playzee Casino. The first on the list is “20 Free Spins at Playzee Casino”.

Which countries is Playzee Casino available in?

Playzee Casino is listed in 7 markets: Belgium, Finland, France, Germany, Portugal, Spain, United Kingdom.

Which payment methods does Playzee Casino accept in Finland?

The Playzee Casino cashier for Finland lists 2 payment methods: Maksutavat, Tilisiirto.

Does Playzee Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 4 tiers.

What do players say about Playzee Casino?

Players have filed 45 complaints and written 217 reviews about Playzee Casino. Players rate Playzee Casino 1.85 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Playzee Casino?

“Withdrawal delay” – 29% of the 42 complaints about Playzee Casino with a labelled problem. Followed by “Withdrawal refused” (19%) and “Bonus winnings confiscated” (14%).

Do players report withdrawal problems at Playzee Casino?

Withdrawals are the topic of 23 complaints about Playzee Casino: 51% of the 45 with a topic. The most common withdrawal problem is “Withdrawal delay” (52% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Playzee Casino resolve player complaints?

69% of the 45 complaints about Playzee Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,915 casinos with at least 10 such complaints, Playzee Casino is 1,201st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Playzee Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 15% of the rated reviews give four or five stars, and 82% give one or two.

How many complaints has Playzee Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Playzee Casino.

Where do Playzee Casino’s players come from?

The countries named most often in complaints and reviews about Playzee Casino are United Kingdom (70%), New Zealand (7%) and Canada (6%).