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Casino profile

Spinoli Casino

Player complaints and reviews about Spinoli Casino, plus its operator (Spinoli Partners), licences and welcome offers.

spinoli.com
Capture of the Spinoli Casino website

About

Spinoli Casino belongs to the Spinoli Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 8 languages, including English, Italian, German, Hungarian. 15 account currencies are listed, including Euros, Canadian dollars, Danish krone, Hungarian forints. We list 6 welcome offers.

Spinoli Casino is listed in 11 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

20 records

What players report about Spinoli Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

82% resolved, of those with a known outcome

Total reviews

9

Across all review sites

Player rating

2.9 / 5

AskGamblers 2.9

GEO markets

5

Countries stated on 70% of records

Spinoli Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinoli Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 11 complaints and 9 reviews about Spinoli Casino on 3 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 7 reviews.

The problem players report most often is “Self-exclusion”: 40% of the 10 complaints with a labelled problem. Next come “Account not closed on request” (30%) and “Account closed” (10%). Complaints about “Responsible gambling” make up 55% of those with a topic, against 1.7% across all brands.

Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Spinoli Casino 741st of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 2.9 out of 5 on one site. By that score, Spinoli Casino ranks 2,572nd of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinoli Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide variety of games available, including numerous slots and live casino options. The sign-up process is quick, and the casino offers multiple currencies and bonuses to choose from.

Players are frustrated with the casino's lack of response regarding issues related to gambling addiction and refund requests. Additionally, the requirement to verify accounts before making deposits is seen as inconvenient.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion40%4
  • Account not closed on request30%3
  • Account closed10%1
  • Documents rejected or requested again10%1
  • Gambling limits10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Responsible gambling55%6
  • Account36%4
  • KYC / verification9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%9
  • Unresolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinoli Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinoli Casino against the market
MeasureSpinoli CasinoAll brands
Complaints resolved82%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Responsible gambling” complaints55%1.7%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany43%6
  • Ireland36%5
  • Greece7.1%1
  • Italy7.1%1
  • Sweden7.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–5–
20252–3–
20243–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru94–
AskGamblers242.9 / 5
Trustpilot–1–

Block 11

Latest complaints and reviews

The newest records about Spinoli Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Ireland · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Ireland · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Greece · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Spinoli Casino

Who owns Spinoli Casino?

Spinoli Casino is operated by Next Global Era Limited and runs under the Spinoli Partners affiliate programme.

Is Spinoli Casino licensed?

Yes. Spinoli Casino holds a licence from Anjouan Gaming Board.

When was Spinoli Casino founded?

Spinoli Casino launched in 2025.

Which currencies does Spinoli Casino accept?

Currencies listed for Spinoli Casino: Euros, Canadian dollars, Danish krone, Hungarian forints, New Zealand dollars, Norwegian kroner, Swiss francs, US dollars and 7 more. Its site is available in 8 languages: English, Italian, German, Hungarian and 4 more.

What welcome bonuses does Spinoli Casino offer?

6 welcome offers are listed for Spinoli Casino. The first on the list is “200% up to €500 + 100 Free Spins at Spinoli Casino”, with a 40× wagering requirement.

Which countries is Spinoli Casino available in?

Spinoli Casino is listed in 11 markets: Austria, Belgium, Canada, Finland, France, Germany, Hungary, Italy and 3 more.

What do players say about Spinoli Casino?

Players have filed 11 complaints and written 9 reviews about Spinoli Casino. Players rate Spinoli Casino 2.9 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Spinoli Casino?

“Self-exclusion” – 40% of the 10 complaints about Spinoli Casino with a labelled problem. Followed by “Account not closed on request” (30%) and “Account closed” (10%).

Do players report withdrawal problems at Spinoli Casino?

None of the 11 complaints about Spinoli Casino with a topic concerns withdrawals.

Does Spinoli Casino resolve player complaints?

82% of the 11 complaints about Spinoli Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinoli Casino is 741st. Open complaints and complaints closed without an outcome are left out.

How many complaints has Spinoli Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about Spinoli Casino.