1. Allgemeine Bonusbedingungen
1.1. Jede verfügbare Währung hat einen festen Gegenwert zu den anderen verfügbaren Währungen in Bezug auf den Einzahlungen, Einsätzen und den Erhalt von Preisen. Diese Äquivalente gelten, sofern nicht anders angegeben.
Casino profile
Slotum Casino in Germany
Player complaints and reviews about Slotum Casino, plus its operator (Combo Partners), licences and welcome offers.
slotum.com
Profile
- Website
- slotum.com
- Established
- 2018
- Operator
- Combo Partnersaffiliate programme
- Company
- Novatrix SRL
- Licences
- Languages
- English
- German
- Polish
- Russian
- Finnish
- Japanese
- Norwegian
- Currencies
- Euros
- Norwegian kroner
- Russian rubles
- US dollars
- Bitcoin
- Litecoin
- Dogecoin
- Bitcoin Cash
- Ethereum
- Australian dollars
- Canadian dollars
- Polish zlotys
- Japanese yen
About
On the Slotum Casino site for Germany, we found 5 welcome bonuses.
Slotum Casino belongs to the Combo Partners affiliate programme. The site launched in 2018. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, German, Polish, Russian. 13 account currencies are listed, including Euros, Norwegian kroner, Russian rubles, US dollars.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
2. Bonus Umsatzbedingungen
2.1. Der Bonus muss 50 Mal umgesetzt werden, bevor der Spieler die Gewinne auszahlen kann, sofern nicht anders angegeben. Wenn der Spieler die Auszahlung beantragt, bevor er die Umsatzbedingungen erfüllt hat, werden der Bonus und die Gewinne ungültig.
5. Eingeschränkte Länder, Spiele und Spielmöglichkeiten
5.1. Das Casino hat das Recht, jegliche Boni und Gewinne zu widerrufen, sowie das gesamte Geld auf dem Konto zu beschlagnahmen, wenn es unehrlich oder unter Verstoß dieser Regeln erlangt wurde.
6. Turnierbedingungen
6.1. Der Turnierpreis ist ein Bonus, sofern nicht anders angegeben. Wenn nicht anders angegeben, gelten die Bonusbedingungen.
7. Loyalitätsprogramm
7.1. Es ist zwingend erforderlich, dass der Spieler die automatische Bonuserteilung aktiviert hat, um alle mit dem VIP-Programm verbundenen Boni zu erhalten. Die erhaltenen VIP-Boni sollten im Profil des Spielers aktiviert werden.
Player complaints and reviews in Germany
11 records
11 of the 265 records about Slotum Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.
Total complaints
6
83% resolved, of those with a known outcome
Total reviews
5
Across all review sites
Player rating
3.4 / 5
5 ratings by these players
Share of all records
4.2%
of 265 about Slotum Casino
What players in Germany say about Slotum Casino
Players in Germany have filed 6 complaints and written 5 reviews about Slotum Casino. That is 4.2% of the 265 records about it from every market. Complaints make up 55% of their records, against 28% across all markets. Their reviews rate it 3.4 out of 5 on average (5 ratings), against 3.5 across all markets. 40% of their rated reviews give one or two stars; across all markets the share is 25%.
The most common problem in their complaints is “Deposit refund”: 20% of 5 complaints with a labelled problem (1.6% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 74% across all markets.
A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Slotum Casino in Germany, or compare the market with another one.
| Figure | Germany | All markets |
|---|---|---|
| Complaints among all records | 55% | 28% |
| Resolved, of complaints with a known outcome | 83% | 74% |
| Average review rating, out of 5 | 3.4 | 3.5 |
| Reviews rated 1–2 stars | 40% | 25% |
| Deposit refund, of labelled complaints | 20% | 1.6% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
2021202220232024
| Period | Value |
|---|---|
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 2 |
Block 02
Complaint categories
- Withdrawal60%3
- Deposit20%1
- KYC / verification20%1
Block 03
Complaint status
- Resolved83%5
- Unresolved17%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
2
2020202120222023
| Period | Value |
|---|---|
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 0 |
| 2023 | 1 |
Block 05
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2024 | 2 | – | 0 | – |
| 2023 | 0 | – | 1 | – |
| 2022 | 2 | – | 0 | – |
| 2021 | 2 | – | 2 | – |
| 2020 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 06
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 6 | – | – |
| Trustpilot | – | 5 | – |
Block 07
Latest complaints and reviews
The newest records about Slotum Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Deposit refund
ResolvedGermany · Casino Guru
- Review
5.0 of 5 stars
Germany · Trustpilot
- Complaint
Not labelled yet
ResolvedGermany · Casino Guru
- Review
1.0 of 5 stars
Germany · Trustpilot
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Slotum Casino in Germany
What bonuses and promotions does Slotum Casino run in Germany?
We read 5 live offers for Germany on the Slotum Casino site itself.
How many complaints and reviews about Slotum Casino come from players in Germany?
11 of the 265 complaints and reviews about Slotum Casino come from players in Germany. Across all its markets, 73 complaints have a known outcome, and 74% of them were resolved.
Who owns Slotum Casino?
Slotum Casino is operated by Novatrix SRL and runs under the Combo Partners affiliate programme.
Is Slotum Casino licensed?
Yes. Slotum Casino holds a licence from Tobique Gaming Commission.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Slotum Casino, and ones players rate about the same.
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Other casinos licensed by Tobique Gaming Commission
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Rated alike by players
Casinos whose player rating is closest to that of Slotum Casino.
