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Casino profile

Slotman Casino

Player complaints and reviews about Slotman Casino, plus its operator (Heroic Affiliates), licences and welcome offers.

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slotman.com
Capture of the Slotman Casino website

Profile

Website
slotman.com
Established
2020
Operator
Heroic Affiliatesaffiliate programme
Company
Unknown
Licences
Languages
  • English
  • Russian
  • German
  • Finnish
  • Spanish
  • Portuguese
  • Canadian
Currencies
  • Euros
  • Russian rubles
  • Ukrainian hryvnias
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Japanese yen
  • Kazakhstani tenges
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Ethereum
  • UAE dirhams
  • Brazilian reals
  • South African Rand
  • Indian rupees
  • Binance Coin
  • ADA
  • Ripple Show more

About

Slotman Casino belongs to the Heroic Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Russian, German, Finnish. 24 account currencies are listed, including Euros, Russian rubles, Ukrainian hryvnias, US dollars. We list 6 welcome offers.

On the Slotman Casino site for Finland, we found 1 promotion.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

162 records

What players report about Slotman Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33

82% resolved, of those with a known outcome

Total reviews

129

Across all review sites

Player rating

4.03 / 5

Trustpilot 3.8 · AskGamblers 4.25

GEO markets

25

Countries stated on 56% of records

Slotman Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Slotman Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 33 complaints and 129 reviews about Slotman Casino on 5 sites.

The problem players report most often is “Account blocked”: 17% of the 30 complaints with a labelled problem. Next come “Documents rejected or requested again” (17%) and “Withdrawal delay” (17%). Complaints about “Withdrawal” make up 30% of those with a topic, against 29% across all brands.

Of the 33 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Slotman Casino 741st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give Slotman Casino 4.09 out of 5 on average over 122 rated reviews, against 3.44 across all brands. 82% of the ratings are four or five stars, and 15% are one or two. The review sites’ own scores average 4.03 out of 5 across 2 sites. By that score, Slotman Casino ranks 741st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (71 reviews), “Customer support” (56 reviews) and “Games” (51 reviews). The most common criticism concerns “Bonuses” (15 reviews), “Withdrawals” (14 reviews) and “Customer support” (10 reviews).

The countries players state most often are Australia (26%), Germany (24%) and Canada (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Slotman Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Customer support and the game selection appear to be highlights for players, with notably more positive than negative feedback. Registration and website experience receive similar, but lower, positive and negative comments.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked17%5
  • Documents rejected or requested again17%5
  • Withdrawal delay17%5
  • Account closed10%3
  • Bonus not credited10%3
  • Withdrawal refused10%3
  • Self-exclusion6.7%2
  • Deposit not credited3.3%1
  • Other problems10%3
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal30%10
  • Account24%8
  • KYC / verification18%6
  • Bonus9.1%3
  • Deposit6.1%2
  • Responsible gambling6.1%2
  • Payments & refunds3%1
  • Technical3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%27
  • Unresolved18%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Slotman Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Slotman Casino against the market
MeasureSlotman CasinoAll brands
Complaints resolved82%59%
Average review rating4.093.44
Complaints per 100 reviews25.626.4
Share of “Withdrawal” complaints30%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20202021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars64%78
  • 4 stars18%22
  • 3 stars3.3%4
  • 2 stars0.8%1
  • 1 star14%17
Share of 122 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals58%71
  • Customer support46%56
  • Games41%51
  • Bonuses33%41
  • KYC / verification25%31
  • Website & app24%29
Share of the 123 reviews that name at least one aspect.reviews

Criticised

  • Bonuses12%15
  • Withdrawals11%14
  • Customer support8.1%10
  • Trust & licence5.7%7
  • Deposits & payment methods4.1%5
  • KYC / verification4.1%5
Share of the 123 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20202021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia26%23
  • Germany24%22
  • Canada12%11
  • Switzerland5.6%5
  • Ukraine4.4%4
  • New Zealand3.3%3
  • Belarus2.2%2
  • Norway2.2%2
  • Russia2.2%2
  • United Arab Emirates1.1%1
  • Other countries17%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–11–
20235–434.02
20221080%19–
20211090%314.47
20207–254.21

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers5544.25 / 5
Trustpilot–553.8 / 5
Casino Guru2010–
latestcasinobonuses.bet710–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Slotman Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Slotman Casino

Which affiliate programme runs Slotman Casino?

Slotman Casino runs under the Heroic Affiliates affiliate programme.

Is Slotman Casino licensed?

Yes. Slotman Casino holds a licence from Curacao Gaming Control Board.

When was Slotman Casino founded?

Slotman Casino launched in 2020. The site has since closed; its profile is kept for reference.

Which currencies does Slotman Casino accept?

Currencies listed for Slotman Casino: Euros, Russian rubles, Ukrainian hryvnias, US dollars, Canadian dollars, Australian dollars, Norwegian kroner, Polish zlotys and 16 more. Its site is available in 7 languages: English, Russian, German, Finnish and 3 more.

What welcome bonuses does Slotman Casino offer?

6 welcome offers are listed for Slotman Casino. The first on the list is “125% up to 1 BTC + 100 Bonus Spins, Crypto Bonus at Slotman Casino”, with a 50× wagering requirement.

What bonuses and promotions does Slotman Casino run in Finland?

We read 1 live offer for Finland on the Slotman Casino site itself.

What do players say about Slotman Casino?

Players have filed 33 complaints and written 129 reviews about Slotman Casino. Players rate Slotman Casino 4.03 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Slotman Casino?

“Account blocked” – 17% of the 30 complaints about Slotman Casino with a labelled problem. Followed by “Documents rejected or requested again” (17%) and “Withdrawal delay” (17%).

Do players report withdrawal problems at Slotman Casino?

Withdrawals are the topic of 10 complaints about Slotman Casino: 30% of the 33 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does Slotman Casino resolve player complaints?

82% of the 33 complaints about Slotman Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Slotman Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Slotman Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 82% of the rated reviews give four or five stars, and 15% give one or two.

Where do Slotman Casino’s players come from?

The countries named most often in complaints and reviews about Slotman Casino are Australia (26%), Germany (24%) and Canada (12%).

Similar casinos

Casinos that share a market, a licence or an operator with Slotman Casino, and ones players rate about the same.