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Casino profile

SinCity Casino

Player complaints and reviews about SinCity Casino, plus its operator (SinCity Partners), licences and welcome offers.

sincitycasino.com
Capture of the SinCity Casino website

About

SinCity Casino belongs to the SinCity Partners affiliate programme. The site launched in 2012. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: Czech, English, German, Russian. 6 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

SinCity Casino is listed in 4 markets: Canada, Germany, Australia and United Kingdom. On the SinCity Casino site for Australia, we found 3 promotions.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

48 records

What players report about SinCity Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

90% resolved, of those with a known outcome

Total reviews

26

Across all review sites

Player rating

2.7 / 5

AskGamblers 2.7

GEO markets

7

Countries stated on 33% of records

SinCity Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SinCity Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 22 complaints and 26 reviews about SinCity Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 76% of the 21 complaints with a labelled problem. Next come “Bonus winnings confiscated” (9.5%) and “Bonus not credited” (4.8%). Complaints about “Withdrawal” make up 82% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts SinCity Casino 401st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

The review sites’ own scores average 2.7 out of 5 on one site. By that score, SinCity Casino ranks 2,907th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SinCity Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay76%16
  • Bonus winnings confiscated9.5%2
  • Bonus not credited4.8%1
  • Withdrawal refused4.8%1
  • Winnings voided4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal82%18
  • Bonus14%3
  • KYC / verification4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%18
  • Unresolved9.1%2
  • Open4.5%1
  • Status we do not recognise yet4.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SinCity Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SinCity Casino against the market
MeasureSinCity CasinoAll brands
Complaints resolved90%59%
Average review rating–3.44
Complaints per 100 reviews84.626.4
Share of “Withdrawal” complaints82%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201320142015201620172018
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20142015201620172018
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Arab Emirates50%8
  • Austria13%2
  • United Kingdom13%2
  • Belarus6.3%1
  • Chile6.3%1
  • Kazakhstan6.3%1
  • Sweden6.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20180–1–
20171–5–
20166–1–
201512100%10–
20143–3–
20130–6–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers14152.7 / 5
latestcasinobonuses.bet–11–
Casinomeister4––
CasinoReviews4––

Block 11

Latest complaints and reviews

The newest records about SinCity Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about SinCity Casino

Which affiliate programme runs SinCity Casino?

SinCity Casino runs under the SinCity Partners affiliate programme.

Is SinCity Casino licensed?

Yes. SinCity Casino holds a licence from Curacao Gaming Control Board.

When was SinCity Casino founded?

SinCity Casino launched in 2012.

Which currencies does SinCity Casino accept?

Currencies listed for SinCity Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Russian rubles, US dollars. Its site is available in 4 languages: Czech, English, German, Russian.

Which countries is SinCity Casino available in?

SinCity Casino is listed in 4 markets: Australia, Canada, Germany, United Kingdom.

What bonuses and promotions does SinCity Casino run in Australia?

We read 3 live offers for Australia on the SinCity Casino site itself.

What do players say about SinCity Casino?

Players have filed 22 complaints and written 26 reviews about SinCity Casino. Players rate SinCity Casino 2.7 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at SinCity Casino?

“Withdrawal delay” – 76% of the 21 complaints about SinCity Casino with a labelled problem. Followed by “Bonus winnings confiscated” (9.5%) and “Bonus not credited” (4.8%).

Do players report withdrawal problems at SinCity Casino?

Withdrawals are the topic of 18 complaints about SinCity Casino: 82% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does SinCity Casino resolve player complaints?

90% of the 20 complaints about SinCity Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SinCity Casino is 401st. Open complaints and complaints closed without an outcome are left out.