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ShinyWilds Casino

Player complaints and reviews about ShinyWilds Casino, plus its operator (Shiny Wild Partners), licences and welcome offers.

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Capture of the ShinyWilds Casino website

About

ShinyWilds Casino belongs to the Shiny Wild Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Norwegian, Finnish, German. 15 account currencies are listed, including Euros, Australian dollars, Canadian dollars, Hungarian forints. We list 5 welcome offers.

ShinyWilds Casino is listed in 9 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for ShinyWilds Casino, as the licence register names it.

Legal name
HNA Gaming B.V.
Curaçao licence reference
OGL/2024/1191/0663
Registration number (Curaçao Chamber of Commerce)
162383

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

113 records

What players report about ShinyWilds Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

45

69% resolved, of those with a known outcome

Total reviews

68

Across all review sites

Player rating

2.5 / 5

Trustpilot 2.5

GEO markets

18

Countries stated on 96% of records

ShinyWilds Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ShinyWilds Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 45 complaints and 68 reviews about ShinyWilds Casino on 5 sites. In the 12 months to November 4, 2026, they filed 22 complaints and posted 55 reviews. Reviews are up 400% on the 12 months before (11).

The problem players report most often is “Withdrawal delay”: 60% of the 45 complaints with a labelled problem. Next come “Withdrawal refused” (18%) and “Account closed” (4.4%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 45 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts ShinyWilds Casino 1,205th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 69%.

Reviewers give ShinyWilds Casino 2.16 out of 5 on average over 68 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, ShinyWilds Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Withdrawals” (39 reviews), “Customer support” (28 reviews) and “Trust & licence” (22 reviews).

The countries players state most often are Germany (45%), France (23%) and Belgium (3.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ShinyWilds Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay60%27
  • Withdrawal refused18%8
  • Account closed4.4%2
  • Site or app problems4.4%2
  • Account blocked2.2%1
  • Bonus winnings confiscated2.2%1
  • Wagering terms2.2%1
  • Deposit not credited2.2%1
  • Other problems4.4%2
Share of the 45 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal78%35
  • Account6.7%3
  • Bonus4.4%2
  • Technical4.4%2
  • Deposit2.2%1
  • KYC / verification2.2%1
  • Payments & refunds2.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%31
  • Unresolved31%14
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

ShinyWilds Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

ShinyWilds Casino against the market
MeasureShinyWilds CasinoAll brands
Complaints resolved69%59%
Average review rating2.163.44
Complaints per 100 reviews66.226.4
Share of “Withdrawal” complaints78%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%15
  • 4 stars5.9%4
  • 3 stars1.5%1
  • 2 stars7.4%5
  • 1 star63%43
Share of 68 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals19%12
  • Customer support9.4%6
  • Games4.7%3
  • Website & app4.7%3
  • Bonuses3.1%2
  • Trust & licence3.1%2
Share of the 64 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals61%39
  • Customer support44%28
  • Trust & licence34%22
  • Bonuses14%9
  • KYC / verification14%9
  • Fairness & RTP11%7
Share of the 64 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany45%49
  • France23%25
  • Belgium3.7%4
  • Canada3.7%4
  • Norway3.7%4
  • Austria2.8%3
  • Ireland2.8%3
  • Australia1.8%2
  • India1.8%2
  • Latvia1.8%2
  • Other countries10%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262065%542.41
20259–12–
20245–2–
20239–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–652.5 / 5
Casino Guru403–
AskGamblers3––
CasinoReviews1––
LCB1––

Block 13

Latest complaints and reviews

The newest records about ShinyWilds Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Canada · Casino Guru

11 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about ShinyWilds Casino

Who owns ShinyWilds Casino?

ShinyWilds Casino is operated by HNA Gaming B.V. and runs under the Shiny Wild Partners affiliate programme.

Is ShinyWilds Casino licensed?

Yes. ShinyWilds Casino holds a licence from Curacao Gaming Control Board.

When was ShinyWilds Casino founded?

ShinyWilds Casino launched in 2025.

Which currencies does ShinyWilds Casino accept?

Currencies listed for ShinyWilds Casino: Euros, Australian dollars, Canadian dollars, Hungarian forints, Indian rupees, Japanese yen, Bitcoin, Bitcoin Cash and 7 more. Its site is available in 5 languages: English, Norwegian, Finnish, German and 1 more.

What welcome bonuses does ShinyWilds Casino offer?

5 welcome offers are listed for ShinyWilds Casino. The first on the list is “100% up to €/$500 + 150 Free Spins, 2nd Deposit at ShinyWilds Casino”, with a 30× wagering requirement.

Which countries is ShinyWilds Casino available in?

ShinyWilds Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, India and 1 more.

What do players say about ShinyWilds Casino?

Players have filed 45 complaints and written 68 reviews about ShinyWilds Casino. Players rate ShinyWilds Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at ShinyWilds Casino?

“Withdrawal delay” – 60% of the 45 complaints about ShinyWilds Casino with a labelled problem. Followed by “Withdrawal refused” (18%) and “Account closed” (4.4%).

Do players report withdrawal problems at ShinyWilds Casino?

Withdrawals are the topic of 35 complaints about ShinyWilds Casino: 78% of the 45 with a topic. The most common withdrawal problem is “Withdrawal delay” (77% of them). Of the withdrawal complaints with a known outcome, 69% were resolved.

Does ShinyWilds Casino resolve player complaints?

69% of the 45 complaints about ShinyWilds Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ShinyWilds Casino is 1,205th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about ShinyWilds Casino?

Praised most: “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 28% of the rated reviews give four or five stars, and 71% give one or two.

How many complaints has ShinyWilds Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 22 complaints about ShinyWilds Casino.

Where do ShinyWilds Casino’s players come from?

The countries named most often in complaints and reviews about ShinyWilds Casino are Germany (45%), France (23%) and Belgium (3.7%).