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Casino profile

ShinyWilds Casino in Germany

Player complaints and reviews about ShinyWilds Casino, plus its operator (Shiny Wild Partners), licences and welcome offers.

shinywilds.com
shinywilds.com
Capture of the ShinyWilds Casino website

Profile

Website
shinywilds.com
Established
2025
Operator
Shiny Wild Partnersaffiliate programme
Company
HNA Gaming B.V.
Licences
Languages
  • English
  • Norwegian
  • Finnish
  • German
  • French
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • Hungarian forints
  • Indian rupees
  • Japanese yen
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Tether
  • Ripple
  • USD Coin
  • TRON
  • ADA

About

On the ShinyWilds Casino site for Germany, we found a loyalty programme with 12 tiers.

ShinyWilds Casino belongs to the Shiny Wild Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Norwegian, Finnish, German. 15 account currencies are listed, including Euros, Australian dollars, Canadian dollars, Hungarian forints. We list 5 welcome offers.

Licensee

The company that holds the Curaçao licence for ShinyWilds Casino, as the licence register names it.

Legal name
HNA Gaming B.V.
Curaçao licence reference
OGL/2024/1191/0663
Registration number (Curaçao Chamber of Commerce)
162383

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    1 3% Cashback From 0 Pts

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  2. 2

    2 5% Cashback From 1,000 Pts

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  3. 3

    3 7% Cashback From 2,500 Pts

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  4. 4

    4 8% Cashback From 5,000 Pts

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  5. 5

    5 10% Cashback From 10,000 Pts

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  6. 6

    6 12% Cashback From 15,000 Pts

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  7. 7

    7 15% Cashback From 25,000 Pts

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  8. 8

    8 17% Cashback From 35,000 Pts

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  9. 9

    9 19% Cashback From 45,000 Pts

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  10. 10

    10 21% Cashback From 60,000 Pts

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  11. 11

    11 23% Cashback From 75,000 Pts

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  12. 12

    12 25% Cashback From 85,000 Pts

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Player complaints and reviews in Germany

50 records

50 of the 114 records about ShinyWilds Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

21

71% resolved, of those with a known outcome

Total reviews

29

Across all review sites

Player rating

1.9 / 5

29 ratings by these players

Share of all records

44%

of 114 about ShinyWilds Casino

What players in Germany say about ShinyWilds Casino

Players in Germany have filed 21 complaints and written 29 reviews about ShinyWilds Casino. That is 44% of the 114 records about it from every market. Complaints make up 42% of their records, against 39% across all markets. Their reviews rate it 1.9 out of 5 on average (29 ratings), against 2.14 across all markets. 79% of their rated reviews give one or two stars; across all markets the share is 71%.

The most common problem in their complaints is “Withdrawal delay”: 71% of 21 complaints with a labelled problem (60% across all markets). 71% of their 21 complaints with a known outcome were resolved, against 69% across all markets. In the last 12 months: 12 complaints and 26 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about ShinyWilds Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records42%39%
Resolved, of complaints with a known outcome71%69%
Average review rating, out of 51.92.14
Reviews rated 1–2 stars79%71%
Withdrawal delay, of labelled complaints71%60%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay71%15
  • Withdrawal refused9.5%2
  • Account closed4.8%1
  • Bonus winnings confiscated4.8%1
  • Wagering terms4.8%1
  • Missing funds4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal81%17
  • Bonus9.5%2
  • Account4.8%1
  • Payments & refunds4.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved71%15
  • Unresolved29%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars17%5
  • 3 stars3.4%1
  • 2 stars14%4
  • 1 star66%19
Share of 29 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%6
  • Bonuses3.4%1
  • Games3.4%1
  • Customer support3.4%1
Share of the 29 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals76%22
  • Customer support55%16
  • Trust & licence28%8
  • KYC / verification17%5
  • Bonuses14%4
  • Fairness & RTP6.9%2
Share of the 29 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261173%262.0
20255–3–
20242–0–
20233–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–28–
Casino Guru211–

Block 11

Latest complaints and reviews

The newest records about ShinyWilds Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about ShinyWilds Casino in Germany

Does ShinyWilds Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 12 tiers.

How many complaints and reviews about ShinyWilds Casino come from players in Germany?

50 of the 114 complaints and reviews about ShinyWilds Casino come from players in Germany. Across all its markets, 45 complaints have a known outcome, and 69% of them were resolved.

Who owns ShinyWilds Casino?

ShinyWilds Casino is operated by HNA Gaming B.V. and runs under the Shiny Wild Partners affiliate programme.

Is ShinyWilds Casino licensed?

Yes. ShinyWilds Casino holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with ShinyWilds Casino, and ones players rate about the same.