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Rollero Casino

Player complaints and reviews about Rollero Casino, plus its operator (Rooster Partners), licences and welcome offers.

rollero.com
Capture of the Rollero Casino website

About

Rollero Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, Norwegian, Italian. 19 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 11 welcome offers.

Rollero Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the Rollero Casino site for Finland, we found 5 promotions, 13 tournaments and a loyalty programme with 8 tiers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

13 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personal VIP Account Manager

    Personal VIP Account Manager Enjoy dedicated support from your own personal VIP account manager who will cater to your every need and ensure a seamless gaming experience.

  2. 2

    Daily, Weekly & Monthly Cashback

    Daily, Weekly & Monthly Cashback Get rewarded generously with higher cashback percentages, ensuring you always feel valued and appreciated.

  3. 3

    Higher and Faster Cashouts

    Higher and Faster Cashouts Experience lightning-fast withdrawals and higher cashout limits, giving you the freedom to enjoy your winnings with minimal delay.

  4. 4

    Heightened Deposit and Betting Limits

    Heightened Deposit and Betting Limits Enjoy elevated deposit and betting limits, allowing you to take your gaming to new heights with confidence.

  5. 5

    VIP Tournaments & Promotions

    VIP Tournaments & Promotions Gain exclusive access to high-stakes tournaments tailored specifically for VIP members, with lavish prizes up for grabs.

  6. 6

    Exclusive Promotions

    Exclusive Promotions Be a part of exclusive VIP promotions where you can receive higher rewards and experience unforgettable entertainment.

  7. 7

    Game Tips

    Game Tips Receive insider tips and latest releases from our expert team to enhance your gameplay and maximize your chances of winning big.

  8. 8

    Special Gifts

    Special Gifts Be treated to luxurious gifts and surprises as a token of our appreciation for your loyalty to Rollero.

Player Intelligence

211 records

What players report about Rollero Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

14

86% resolved, of those with a known outcome

Total reviews

197

Across all review sites

Player rating

4.3 / 5

AskGamblers 4.6 · Trustpilot 3.6 · Tribuna 4.7

GEO markets

15

Countries stated on 54% of records

Rollero Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rollero Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 14 complaints and 197 reviews about Rollero Casino on 6 sites. In the 12 months to November 4, 2026, they filed 8 complaints and posted 158 reviews. Reviews are up 532% on the 12 months before (25). The average review rating rose from 2.5 to 3.89 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 42% of the 12 complaints with a labelled problem. Next come “Account closed” (25%) and “Account blocked” (17%). Complaints about “Account” make up 36% of those with a topic, against 15% across all brands.

Of the 14 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Rollero Casino 572nd of 1,917 casinos with at least 10 such complaints.

Reviewers give Rollero Casino 3.77 out of 5 on average over 197 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 4.3 out of 5 across 3 sites. By that score, Rollero Casino ranks 444th of 4,286 rated casinos. Reviewers most often praise “Games” (62 reviews), “Withdrawals” (51 reviews) and “Website & app” (45 reviews). The most common criticism concerns “Withdrawals” (30 reviews), “Customer support” (23 reviews) and “Bonuses” (17 reviews).

The countries players state most often are Germany (35%), Australia (21%) and New Zealand (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Rollero Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the smooth and user-friendly interface, which makes it easy to navigate and enjoy the games. They also highlighted the quick withdrawal process and reliable payouts, enhancing their overall gaming experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated42%5
  • Account closed25%3
  • Account blocked17%2
  • Withdrawal delay8.3%1
  • Other problems8.3%1
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account36%5
  • Bonus36%5
  • Withdrawal21%3
  • Other7.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved86%12
  • Unresolved14%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rollero Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rollero Casino against the market
MeasureRollero CasinoAll brands
Complaints resolved86%59%
Average review rating3.773.44
Complaints per 100 reviews7.126.4
Share of “Account” complaints36%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars54%107
  • 4 stars17%34
  • 3 stars5.1%10
  • 2 stars5.1%10
  • 1 star18%36
Share of 197 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games35%62
  • Withdrawals29%51
  • Website & app26%45
  • Customer support25%44
  • Bonuses17%29
  • Deposits & payment methods11%19
Share of the 175 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%30
  • Customer support13%23
  • Bonuses9.7%17
  • Trust & licence7.4%13
  • Fairness & RTP5.7%10
  • KYC / verification1.7%3
Share of the 175 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany35%39
  • Australia21%24
  • New Zealand12%13
  • Canada8%9
  • Italy8%9
  • Norway7.1%8
  • Austria2.7%3
  • Switzerland0.9%1
  • France0.9%1
  • Ireland0.9%1
  • Other countries4.4%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–1463.83
20259–513.59

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–913.6 / 5
AskGamblers3804.6 / 5
Casino Guru911–
Tribuna–144.7 / 5
latestcasinobonuses.bet11–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Rollero Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

  • Review

    4.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Italy · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Austria · Casino Guru

  • Complaint

    Other

    Resolved

    Norway · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Rollero Casino

Who owns Rollero Casino?

Rollero Casino is operated by Metlait SRL and runs under the Rooster Partners affiliate programme.

Is Rollero Casino licensed?

Yes. Rollero Casino holds a licence from Tobique Gaming Commission.

When was Rollero Casino founded?

Rollero Casino launched in 2024.

Which currencies does Rollero Casino accept?

Currencies listed for Rollero Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Australian dollars, Russian rubles, South African Rand and 11 more. Its site is available in 5 languages: English, German, Norwegian, Italian and 1 more.

What welcome bonuses does Rollero Casino offer?

11 welcome offers are listed for Rollero Casino. The first on the list is “100% up to €1000 + 100 Free Spins, 1st Deposit Bonus at Rollero Casino”, with a 40× wagering requirement.

Which countries is Rollero Casino available in?

Rollero Casino is listed in 11 markets: Australia, Austria, Belgium, Canada, France, Germany, India, Italy and 3 more.

What bonuses and promotions does Rollero Casino run in Finland?

We read 5 live offers for Finland on the Rollero Casino site itself.

Does Rollero Casino run tournaments and a loyalty programme in Finland?

Yes. The Rollero Casino site for Finland lists 13 tournaments. Its loyalty programme for Finland has 8 tiers.

What do players say about Rollero Casino?

Players have filed 14 complaints and written 197 reviews about Rollero Casino. Players rate Rollero Casino 4.3 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Rollero Casino?

“Bonus winnings confiscated” – 42% of the 12 complaints about Rollero Casino with a labelled problem. Followed by “Account closed” (25%) and “Account blocked” (17%).

Do players report withdrawal problems at Rollero Casino?

Withdrawals are the topic of 3 complaints about Rollero Casino: 21% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them).

Does Rollero Casino resolve player complaints?

86% of the 14 complaints about Rollero Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rollero Casino is 572nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rollero Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 72% of the rated reviews give four or five stars, and 23% give one or two.

How many complaints has Rollero Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 8 complaints about Rollero Casino.

Where do Rollero Casino’s players come from?

The countries named most often in complaints and reviews about Rollero Casino are Germany (35%), Australia (21%) and New Zealand (12%).