Casino profile

ReelsOn Casino

Player complaints and reviews about ReelsOn Casino, plus its operator (Totem Partners), licences and welcome offers.

About

ReelsOn Casino belongs to the Totem Partners affiliate programme. The site launched in 2026. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, French, Italian. 11 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 3 welcome offers.

ReelsOn Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the ReelsOn Casino site for Italy, we found a loyalty programme with 6 tiers. In Italy, ReelsOn Casino accepts 14 payment methods, among them It, Prestige Spinner, Majestic Fortune and Royal Dynasty.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

110% up to €1000 + 110 Free Spins, 1st Deposit at ReelsOn Casino
Bonus
110%
Max bonus
€1000
Free spins
110
Min deposit
€20
Wagering
40xb
Max bet
€5
Wagering applies to the bonus amount.
75% up to €1000 + 75 Free Spins, 2nd Deposit at ReelsOn Casino
Bonus
75%
Max bonus
€1000
Free spins
75
Min deposit
€20
Wagering
40xb
Max bet
€5
Wagering applies to the bonus amount.
50% up to €1000 + 50 Free Spins, 3rd Deposit at ReelsOn Casino
Bonus
50%
Max bonus
€1000
Free spins
50
Min deposit
€20
Wagering
40xb
Max bet
€5
Wagering applies to the bonus amount.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Il tuo VIP Host personale
Un account manager dedicato che conosce il tuo gioco. Disponibile quando ne hai bisogno: per bonus, richieste o qualsiasi altra cosa. Il tuo host, le tue regole.
2
Bonus creati per te
Nessuna offerta generica. Le promozioni VIP su ReelsOn sono studiate in base al tuo stile di gioco e alla tua cronologia. Condizioni migliori, ricompense più grandi, fatte su misura.
3
Nessun limite a trattenerti
Scommesse più alte, prelievi più elevati, maggiore flessibilità. Lavora direttamente con il tuo VIP host per stabilire condizioni in linea con il tuo modo di giocare.
4
Offerte che hanno davvero senso
Offerte su misura in base alla tua attività e alle tue preferenze. Essere un VIP ReelsOn significa che ogni offerta arriva quando dovrebbe e come dovrebbe.
5
Supporto prioritario, sempre ATTIVO
Salta la fila. La tua linea di supporto VIP è attiva 24 ore su 24, 7 giorni su 7, ed è gestita per chi gioca seriamente. Veloce, diretto, nessuna attesa.
6
Giochi esclusivi ed eventi nel mondo reale
Giochi di marca, tornei solo su invito ed eventi offline con premi che vanno oltre lo schermo. Lo status VIP apre porte che i giocatori normali non vedono nemmeno.

Payment methods

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

method	currency	category	provider	min	max
Currency not stated on the page
It	–	Other	–	–	–
Prestige Spinner	–	Other	–	–	–
Majestic Fortune	–	Other	–	–	–
Royal Dynasty	–	Other	–	–	–
Grand Jackpot	–	Other	–	–	–
Reelson Legend	–	Other	–	–	–
_	–	Other	–	–	–
En-nz	–	Other	–	–	–
En-au	–	Other	–	–	–
En-ca	–	Other	–	–	–
De-at	–	Other	–	–	–
De-ch	–	Other	–	–	–
Fr-ch	–	Other	–	–	–
Fr-ca	–	Other	–	–	–

Currency not stated on the page

It
Other
–
Prestige Spinner
Other
–
Majestic Fortune
Other
–
Royal Dynasty
Other
–
Grand Jackpot
Other
–
Reelson Legend
Other
–
_
Other
–
En-nz
Other
–
En-au
Other
–
En-ca
Other
–
De-at
Other
–
De-ch
Other
–
Fr-ch
Other
–
Fr-ca
Other
–

Cashier read on August 11, 2026

Player Intelligence

30 records

What players report about ReelsOn Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

75% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.9 / 5

Trustpilot 2.9

GEO markets

Countries stated on 100% of records

ReelsOn Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ReelsOn Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 8 complaints and 22 reviews about ReelsOn Casino on 2 sites. In the 12 months to November 4, 2026, they filed 8 complaints and posted 22 reviews.

Reviewers give ReelsOn Casino 2.18 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 32% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.9 out of 5 on one site. By that score, ReelsOn Casino ranks 2,572nd of 4,286 rated casinos.

The countries players state most often are Australia (37%), Canada (17%) and Italy (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ReelsOn Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2026

Complaints count

Period	Value
2026	8

Block 02

Complaint categories

Account50%4
Withdrawal25%2
KYC / verification13%1
Responsible gambling13%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved75%6
Unresolved25%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2026

Reviews count

Period	Value
2026	22

Block 05

Review stars

How the rated reviews split by star.

5 stars23%5
4 stars9.1%2
1 star68%15

Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.18

2026

Rating history

Period	Value
2026	2.18

Block 07

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Australia37%11
Canada17%5
Italy13%4
Germany10%3
Spain6.7%2
United Kingdom6.7%2
Austria3.3%1
Ireland3.3%1
New Zealand3.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	20	2.9 / 5
Casino Guru	8	2	–

Block 09

Latest complaints and reviews

The newest records about ReelsOn Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 20, 2026
4.0 of 5 stars
Australia · Trustpilot
ReviewOct 20, 2026
5.0 of 5 stars
Australia · Trustpilot
ComplaintSep 1, 2026
Account not closed on request
Unresolved
Italy · Casino Guru
ComplaintAug 30, 2026
Withdrawal refused
Unresolved
Italy · Casino Guru
ComplaintAug 23, 2026
Account not closed on request
Resolved
Canada · Casino Guru

12 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about ReelsOn Casino

Who owns ReelsOn Casino?

ReelsOn Casino is operated by Novatrix SRL and runs under the Totem Partners affiliate programme.

Is ReelsOn Casino licensed?

Yes. ReelsOn Casino holds a licence from Tobique Gaming Commission.

When was ReelsOn Casino founded?

ReelsOn Casino launched in 2026.

Which currencies does ReelsOn Casino accept?

Currencies listed for ReelsOn Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Australian dollars, Bitcoin, Tether and 3 more. Its site is available in 5 languages: English, German, French, Italian and 1 more.

What welcome bonuses does ReelsOn Casino offer?

3 welcome offers are listed for ReelsOn Casino. The first on the list is “110% up to €1000 + 110 Free Spins, 1st Deposit at ReelsOn Casino”, with a 40× wagering requirement.

Which countries is ReelsOn Casino available in?

ReelsOn Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, New Zealand and 1 more.

Which payment methods does ReelsOn Casino accept in Italy?

The ReelsOn Casino cashier for Italy lists 14 payment methods: It, Prestige Spinner, Majestic Fortune, Royal Dynasty, Grand Jackpot, Reelson Legend and 8 more.

Does ReelsOn Casino have a loyalty programme in Italy?

Yes. Its loyalty programme for Italy has 6 tiers.

What do players say about ReelsOn Casino?

Players have filed 8 complaints and written 22 reviews about ReelsOn Casino. Players rate ReelsOn Casino 2.9 out of 5 on average on the 1 site that publishes a rating.

How many complaints has ReelsOn Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 8 complaints about ReelsOn Casino.

Where do ReelsOn Casino’s players come from?

The countries named most often in complaints and reviews about ReelsOn Casino are Australia (37%), Canada (17%) and Italy (13%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.