Casino profile

Pronto Casino in Sweden

Player complaints and reviews about Pronto Casino, plus its operator (Premier Gaming Partners), licences and welcome offers.

prontocasino.com

About

On the Pronto Casino site for Sweden, we found a loyalty programme with 4 tiers.

Pronto Casino belongs to the Premier Gaming Partners affiliate programme. The site launched in 2018. It holds licences from Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 4 languages: English, Finnish, German, Swedish. 2 account currencies are listed: Euros, Swedish kronor.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
SkyLounge Blackjack Salon Prive
EXCLUSIVE
2
SkyLounge VIP Blackjack
EXCLUSIVE
3
SkyLounge Blackjack
EXCLUSIVE
4
SkyLounge Blackjack 2
EXCLUSIVE

Player complaints and reviews in Sweden

12 records

12 of the 20 records about Pronto Casino come from players who state they are in Sweden. The figures below are theirs alone; the casino page covers every market.

Total complaints

Fewer than 5 with a known outcome

Total reviews

Across all review sites

Player rating

1.0 / 5

10 ratings by these players

Share of all records

60%

of 20 about Pronto Casino

What players in Sweden say about Pronto Casino

Players in Sweden have filed 2 complaints and written 10 reviews about Pronto Casino. That is 60% of the 20 records about it from every market. Complaints make up 17% of their records, against 15% across all markets. Their reviews rate it 1.0 out of 5 on average (10 ratings), against 2.0 across all markets. 100% of their rated reviews give one or two stars; across all markets the share is 71%.

In the last 12 months: no complaints and 1 review.

A player counts as being in Sweden when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Pronto Casino in Sweden, or compare the market with another one.

What the assistant can do

Sweden and all markets
Figure	Sweden	All markets
Complaints among all records	17%	15%
Average review rating, out of 5	1.0	2.0
Reviews rated 1–2 stars	100%	71%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20192020

Complaints count

Period	Value
2019	1
2020	1

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20222023202420252026

Reviews count

Period	Value
2022	1
2023	1
2024	4
2025	3
2026	1

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	1	–
2025	0	–	3	–
2024	0	–	4	–
2023	0	–	1	–
2022	0	–	1	–
2020	1	–	0	–
2019	1	–	0	–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	10	–
Casino Guru	2	–	–

Block 05

Latest complaints and reviews

The newest records about Pronto Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewMay 15, 2026
1.0 of 5 stars
Sweden · Trustpilot
ReviewAug 16, 2025
1.0 of 5 stars
Sweden · Trustpilot
ReviewMay 12, 2025
1.0 of 5 stars
Sweden · Trustpilot
ComplaintAug 30, 2020
Account closed
Resolved
Sweden · Casino Guru
ComplaintSep 24, 2019
Winnings voided
Resolved
Sweden · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Questions about Pronto Casino in Sweden

Does Pronto Casino have a loyalty programme in Sweden?

Yes. Its loyalty programme for Sweden has 4 tiers.

How many complaints and reviews about Pronto Casino come from players in Sweden?

12 of the 20 complaints and reviews about Pronto Casino come from players in Sweden.

Who owns Pronto Casino?

Pronto Casino is operated by PremierGaming Limited and runs under the Premier Gaming Partners affiliate programme.

Is Pronto Casino licensed?

Yes. Pronto Casino holds 2 licences: Malta Gaming Authority, Swedish Gambling Authority.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.