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Casino profile

PowerPlay Casinoin United Kingdom

Player reviews and complaints from independent sites, alongside the facts we have recorded about PowerPlay Casino and its operator (PowerPlay Affiliates).

powerplay.com
powerplay.com
Capture of the PowerPlay Casino website

Profile

Website
powerplay.com
Established
2018
Operator
PowerPlay Affiliatesaffiliate programme
Company
Deck Entertainment B.V.
Licences
Languages
  • English
Currencies
  • Canadian dollars
  • US dollars
  • Euros
  • Bitcoin
  • Ethereum
  • Litecoin
  • Ripple

About

PowerPlay Casino is an online casino operating under the PowerPlay Affiliates affiliate programme. The site launched in 2018. It holds licences from Alcohol and Gaming Commission of Ontario, Curacao Gaming Control Board. The interface is available in 1 language, among them English. Accounts can be held in 7 currencies — Canadian dollars, US dollars, Euros, Bitcoin. Our database holds 4 welcome offers.

What we collected for the United Kingdom market on PowerPlay Casino: 4 live offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

611 records

What players report about PowerPlay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

15

60% resolved, of those with a known outcome

Total reviews

596

Across all review sites

Player rating

3.33 / 5

Trustpilot 3.3 · AskGamblers 3.35

GEO markets

11

Countries stated on 97% of records

AI-generated summary of player reviews

Players appreciated the extensive variety of games available, including hundreds of slots and live dealer options. Additionally, many found the platform easy to navigate and enjoyed the promotions offered.

Customers expressed dissatisfaction with the updated bonus policies, particularly the low maximum cashout limits and high wagering requirements. Many felt that these changes were driving away players and that the platform needed to adapt to modern standards.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal40%6
  • Account20%3
  • Bonus20%3
  • KYC / verification6.7%1
  • Other6.7%1
  • Technical6.7%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%9
  • Unresolved40%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.