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PlayZilla Casino in Italy

Player complaints and reviews about PlayZilla Casino, plus its operator (PartnerZilla), licences and welcome offers.

playzilla.com
Capture of the PlayZilla Casino website

About

On the PlayZilla Casino site for Italy, we found 15 promotions.

PlayZilla Casino belongs to the PartnerZilla affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, including English, French, German, Finnish. 33 account currencies are listed, including Euros, Hungarian forints, Polish zlotys, Norwegian kroner. We list 15 welcome offers.

Markets

This brand is listed in 30 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Italy

36 records

36 of the 348 records about PlayZilla Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

100% resolved, of those with a known outcome

Total reviews

18

Across all review sites

Player rating

2.5 / 5

18 ratings by these players

Share of all records

10%

of 348 about PlayZilla Casino

What players in Italy say about PlayZilla Casino

Players in Italy have filed 18 complaints and written 18 reviews about PlayZilla Casino. That is 10% of the 348 records about it from every market. Complaints make up 50% of their records, against 48% across all markets. Their reviews rate it 2.5 out of 5 on average (18 ratings), against 1.79 across all markets. 61% of their rated reviews give one or two stars; across all markets the share is 79%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 18 complaints with a labelled problem (52% across all markets). Compared with all markets, players here raise “Verification delay” more often: 17% of their labelled complaints against 6.1%. 100% of their 18 complaints with a known outcome were resolved, against 98% across all markets. In the last 12 months: no complaints and 1 review.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about PlayZilla Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records50%48%
Resolved, of complaints with a known outcome100%98%
Average review rating, out of 52.51.79
Reviews rated 1–2 stars61%79%
Withdrawal delay, of labelled complaints33%52%
Verification delay, of labelled complaints17%6.1%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%6
  • Verification delay17%3
  • Account blocked5.6%1
  • Account closed5.6%1
  • Bonus winnings confiscated5.6%1
  • Deposit not credited5.6%1
  • Wrong calculation5.6%1
  • Game malfunction5.6%1
  • Other problems17%3
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal39%7
  • KYC / verification17%3
  • Technical17%3
  • Account11%2
  • Bonus5.6%1
  • Deposit5.6%1
  • Other5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%18
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20255–6–
20243–7–
20232–4–
20228–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru181–
Trustpilot–17–

Block 08

Latest complaints and reviews

The newest records about PlayZilla Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about PlayZilla Casino in Italy

What bonuses and promotions does PlayZilla Casino run in Italy?

We read 15 live offers for Italy on the PlayZilla Casino site itself.

How many complaints and reviews about PlayZilla Casino come from players in Italy?

36 of the 348 complaints and reviews about PlayZilla Casino come from players in Italy. Across all its markets, 166 complaints have a known outcome, and 98% of them were resolved.

Who owns PlayZilla Casino?

PlayZilla Casino is operated by IGplay and runs under the PartnerZilla affiliate programme.

Is PlayZilla Casino licensed?

Yes. PlayZilla Casino holds a licence from Anjouan Gaming Board.