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Casino profile

BankRolla Casino

Player complaints and reviews about BankRolla Casino, plus its operator (BankRolla Partners), licences and welcome offers.

bankrolla.com
Capture of the BankRolla Casino website

About

BankRolla Casino belongs to the BankRolla Partners affiliate programme. The site launched in 2025. The interface is in English. One account currency is listed: US dollars. We list 2 welcome offers.

BankRolla Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

883 records

What players report about BankRolla Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

17% resolved, of those with a known outcome

Total reviews

875

Across all review sites

Player rating

3.1 / 5

Trustpilot 3.1

GEO markets

3

Countries stated on 99% of records

BankRolla Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BankRolla Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 8 complaints and 875 reviews about BankRolla Casino on 3 sites. In the 12 months to November 4, 2026, they filed 8 complaints and posted 788 reviews. Reviews are up 816% on the 12 months before (86). The average review rating fell from 3.15 to 2.91 out of 5 year on year.

Reviewers give BankRolla Casino 2.93 out of 5 on average over 875 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.1 out of 5 on one site. By that score, BankRolla Casino ranks 2,295th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (207 reviews), “Games” (131 reviews) and “Bonuses” (112 reviews). The most common criticism concerns “Withdrawals” (410 reviews), “Customer support” (194 reviews) and “KYC / verification” (124 reviews).

The countries players state most often are United States (100%), France (0.1%) and Latvia (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BankRolla Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%5
  • KYC / verification25%2
  • Account13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved63%5
  • Open13%1
  • Resolved13%1
  • Status we do not recognise yet13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars40%350
  • 4 stars5.6%49
  • 3 stars4.7%41
  • 2 stars7.2%63
  • 1 star43%372
Share of 875 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals25%207
  • Games16%131
  • Bonuses14%112
  • Customer support11%89
  • Website & app9%74
  • VIP & loyalty5.8%48
Share of the 823 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%410
  • Customer support24%194
  • KYC / verification15%124
  • Trust & licence12%102
  • Account8.6%71
  • Bonuses4.7%39
Share of the 823 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States100%873
  • France0.1%1
  • Latvia0.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–7402.92
20250–1353.01

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–8753.1 / 5
AskGamblers6––
Casinomeister2––

Block 11

Latest complaints and reviews

The newest records about BankRolla Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Review

    4.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Documents rejected or requested again

    Open
  • Complaint

    Documents rejected or requested again

    Status we do not recognise yet
  • Complaint

    Account

    Unresolved

100 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about BankRolla Casino

Who owns BankRolla Casino?

BankRolla Casino is operated by Epic Play Holding Inc. and runs under the BankRolla Partners affiliate programme.

When was BankRolla Casino founded?

BankRolla Casino launched in 2025.

Which currencies does BankRolla Casino accept?

The one currency listed for BankRolla Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does BankRolla Casino offer?

2 welcome offers are listed for BankRolla Casino. The first on the list is “BankRolla Casino Bonus: 200000 Gold Coins + 2 Sweepstake Coins”.

Which countries is BankRolla Casino available in?

BankRolla Casino is listed in 1 market: United States.

What do players say about BankRolla Casino?

Players have filed 8 complaints and written 875 reviews about BankRolla Casino. Players rate BankRolla Casino 3.1 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about BankRolla Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 46% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has BankRolla Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 8 complaints about BankRolla Casino.

Where do BankRolla Casino’s players come from?

The countries named most often in complaints and reviews about BankRolla Casino are United States (100%), France (0.1%) and Latvia (0.1%).