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Casino profile

Pistolo Casino

Player complaints and reviews about Pistolo Casino, plus its operator (Mio Media Affiliates), licences and welcome offers.

pistolo.com
Capture of the Pistolo Casino website

About

Pistolo Casino belongs to the Mio Media Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 16 languages, including English, German, Spanish, Finnish. 19 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 11 welcome offers.

Pistolo Casino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the Pistolo Casino site for Portugal, we found 24 promotions and 5 tournaments. In Portugal, Pistolo Casino accepts 10 payment methods, among them Playid, Pay by Card, Paysafecard and Revolut. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Playid

    Other

    10 – 2000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Bank Transfer

    Bank transfer

    10 – 5000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player Intelligence

290 records

What players report about Pistolo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

128

95% resolved, of those with a known outcome

Total reviews

162

Across all review sites

Player rating

1.58 / 5

Trustpilot 1.9 · AskGamblers 1.25

GEO markets

27

Countries stated on 92% of records

Pistolo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Pistolo Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 128 complaints and 162 reviews about Pistolo Casino on 3 sites. In the 12 months to November 5, 2026, they filed 55 complaints and posted 87 reviews. That is 14% fewer complaints than in the 12 months before (64). Reviews are up 18% on the 12 months before (74). The average review rating rose from 1.95 to 2.04 out of 5 year on year. Of the complaints with a known outcome, 95% were resolved in the last 12 months, against 97% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 76% of the 127 complaints with a labelled problem. Next come “Self-exclusion” (6.3%) and “Account not closed on request” (4.7%). Complaints about “Withdrawal” make up 77% of those with a topic, against 29% across all brands.

Of the 128 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Pistolo Casino 157th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Pistolo Casino 2.0 out of 5 on average over 158 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 72% are one or two. The review sites’ own scores average 1.58 out of 5 across 2 sites. By that score, Pistolo Casino ranks 4,017th of 4,286 rated casinos. Reviewers most often praise “Customer support” (22 reviews), “Website & app” (18 reviews) and “Games” (17 reviews). The most common criticism concerns “Withdrawals” (76 reviews), “Customer support” (48 reviews) and “Trust & licence” (38 reviews).

The countries players state most often are Greece (19%), Germany (16%) and Italy (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.

Ask the AI analyst about Pistolo Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players strongly dislike the casino's predatory practices, particularly its failure to honor self-exclusion requests and its exploitation of vulnerable individuals. Many have reported significant financial losses due to the casino's negligence and manipulation regarding responsible gambling regulations.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay76%97
  • Self-exclusion6.3%8
  • Account not closed on request4.7%6
  • Account closed3.9%5
  • Verification delay2.4%3
  • Bonus not credited1.6%2
  • Withdrawal refused1.6%2
  • Account blocked0.8%1
  • Other problems2.4%3
Share of the 127 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal77%99
  • Account9.4%12
  • Responsible gambling6.3%8
  • KYC / verification3.1%4
  • Bonus1.6%2
  • Other0.8%1
  • Payments & refunds0.8%1
  • Technical0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%122
  • Unresolved4.7%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Pistolo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Pistolo Casino against the market
MeasurePistolo CasinoAll brands
Complaints resolved95%59%
Average review rating2.03.44
Complaints per 100 reviews7926.4
Share of “Withdrawal” complaints77%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars18%28
  • 4 stars1.9%3
  • 3 stars8.9%14
  • 2 stars5.7%9
  • 1 star66%104
Share of 158 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support14%22
  • Website & app12%18
  • Games11%17
  • Withdrawals9.9%15
  • Deposits & payment methods5.3%8
  • Bonuses4.6%7
Share of the 152 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%76
  • Customer support32%48
  • Trust & licence25%38
  • Fairness & RTP12%18
  • Bonuses9.9%15
  • Account7.9%12
Share of the 152 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Greece19%52
  • Germany16%43
  • Italy15%40
  • Poland8.6%23
  • Canada7.8%21
  • Austria4.9%13
  • Finland4.1%11
  • Switzerland2.2%6
  • Belgium1.9%5
  • Ireland1.9%5
  • Other countries18%49
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264596%621.87
20258395%1002.07

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1341.9 / 5
Casino Guru10326–
AskGamblers2521.25 / 5

Block 13

Latest complaints and reviews

The newest records about Pistolo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    No star rating

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Greece · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Pistolo Casino

Who owns Pistolo Casino?

Pistolo Casino is operated by Stellar Ltd and runs under the Mio Media Affiliates affiliate programme.

Is Pistolo Casino licensed?

Yes. Pistolo Casino holds a licence from Anjouan Gaming Board.

When was Pistolo Casino founded?

Pistolo Casino launched in 2025.

Which currencies does Pistolo Casino accept?

Currencies listed for Pistolo Casino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Czech Republic korunas and 11 more. Its site is available in 16 languages: English, German, Spanish, Finnish and 12 more.

What welcome bonuses does Pistolo Casino offer?

11 welcome offers are listed for Pistolo Casino. The first on the list is “100% up to €500 + 200 Free Spins at Pistolo Casino”, with a 35× wagering requirement.

Which countries is Pistolo Casino available in?

Pistolo Casino is listed in 19 markets: Australia, Austria, Belgium, Canada, Czechia, Finland, France, Germany and 11 more.

Which payment methods does Pistolo Casino accept in Portugal?

The Pistolo Casino cashier for Portugal lists 10 payment methods: Playid, Pay by Card, Paysafecard, Revolut, Bank Transfer, Rapid Transfer and 4 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Pistolo Casino in Portugal?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Playid. The highest maximum, 5,000 €, is via Revolut.

What bonuses and promotions does Pistolo Casino run in Portugal?

We read 24 live offers for Portugal on the Pistolo Casino site itself.

Does Pistolo Casino run tournaments in Portugal?

Yes. The Pistolo Casino site for Portugal lists 5 tournaments.

What do players say about Pistolo Casino?

Players have filed 128 complaints and written 162 reviews about Pistolo Casino. Players rate Pistolo Casino 1.58 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Pistolo Casino?

“Withdrawal delay” – 76% of the 127 complaints about Pistolo Casino with a labelled problem. Followed by “Self-exclusion” (6.3%) and “Account not closed on request” (4.7%).

Do players report withdrawal problems at Pistolo Casino?

Withdrawals are the topic of 99 complaints about Pistolo Casino: 77% of the 128 with a topic. The most common withdrawal problem is “Withdrawal delay” (98% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Pistolo Casino resolve player complaints?

95% of the 128 complaints about Pistolo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Pistolo Casino is 157th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Pistolo Casino?

Praised most: “Customer support”, “Website & app” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 20% of the rated reviews give four or five stars, and 72% give one or two.

How many complaints has Pistolo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 55 complaints about Pistolo Casino. That is 14% fewer than in the 12 months before, when there were 64.

Where do Pistolo Casino’s players come from?

The countries named most often in complaints and reviews about Pistolo Casino are Greece (19%), Germany (16%) and Italy (15%).