igamingcpo.com

Casino profile

Pinco Casino

Player complaints and reviews about Pinco Casino, plus its operator (Riddick's Partners), licences and welcome offers.

pinco.win
Capture of the Pinco Casino website

About

Pinco Casino belongs to the Riddick's Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Russian, Turkish, Azerbaijani. 12 account currencies are listed, including Euros, Turkish Lira, Kazakhstani tenges, Azerbaijani manats. We list 4 welcome offers.

Pinco Casino is listed in 3 markets: Kazakhstan, Azerbaijan and Russia.

Licensee

The company that holds the Curaçao licence for Pinco Casino, as the licence register names it.

Legal name
Carlitta N.V.
Curaçao licence reference
OGL/2024/1516/0841
Registration number (Curaçao Chamber of Commerce)
162777

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,623 records

What players report about Pinco Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

753

69% resolved, of those with a known outcome

Total reviews

870

Across all review sites

Player rating

4.16 / 5

casino.ru 4.7 · AskGamblers 4.95 · Trustpilot 2.1 · Tribuna 4.9

GEO markets

34

Countries stated on 17% of records

Pinco Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Pinco Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 753 complaints and 870 reviews about Pinco Casino on 8 sites. In the 12 months to November 4, 2026, they filed 278 complaints and posted 523 reviews. That is 11% fewer complaints than in the 12 months before (314). Reviews are up 67% on the 12 months before (313). The average review rating rose from 4.39 to 4.55 out of 5 year on year. Of the complaints with a known outcome, 54% were resolved in the last 12 months, against 74% in the 12 months before.

The problem players report most often is “Deposit not credited”: 32% of the 701 complaints with a labelled problem. Next come “Withdrawal delay” (24%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.

Of the 741 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Pinco Casino 1,208th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give Pinco Casino 4.49 out of 5 on average over 833 rated reviews, against 3.44 across all brands. 90% of the ratings are four or five stars, and 6.7% are one or two. The review sites’ own scores average 4.16 out of 5 across 4 sites. By that score, Pinco Casino ranks 587th of 4,286 rated casinos. Reviewers most often praise “Games” (399 reviews), “Withdrawals” (388 reviews) and “Bonuses” (375 reviews). The most common criticism concerns “Bonuses” (80 reviews), “Withdrawals” (75 reviews) and “Customer support” (57 reviews).

The countries players state most often are Russia (58%), Azerbaijan (7%) and Ukraine (4.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Pinco Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the variety of games available at Pinco, including slots, table games, and live dealers, which keeps the experience fresh and engaging. Additionally, the quick payouts and user-friendly interface contribute to a smooth and enjoyable gaming experience.

Some players expressed dissatisfaction with the limited selection of payment methods, wishing for more options like e-wallets and cryptocurrency. Additionally, there were complaints about a lack of transparency regarding winnings, with one player reporting that their balance was voided without proper explanation.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited32%227
  • Withdrawal delay24%165
  • Withdrawal refused12%83
  • Account blocked10%72
  • Bonus not credited5.4%38
  • Account closed2.6%18
  • Winnings voided2.6%18
  • Verification delay2.1%15
  • Other problems9.3%65
Share of the 701 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal38%286
  • Deposit30%228
  • Account14%107
  • Bonus5.7%43
  • KYC / verification4.2%32
  • Other3.2%24
  • Payments & refunds2.3%17
  • Technical1.9%14
  • Responsible gambling0.3%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%510
  • Unresolved31%231
  • Open1.6%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Pinco Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Pinco Casino against the market
MeasurePinco CasinoAll brands
Complaints resolved69%59%
Average review rating4.493.44
Complaints per 100 reviews86.626.4
Share of “Withdrawal” complaints38%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars75%626
  • 4 stars15%122
  • 3 stars3.5%29
  • 2 stars2.8%23
  • 1 star4%33
Share of 833 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games48%399
  • Withdrawals47%388
  • Bonuses45%375
  • Website & app42%346
  • Customer support29%237
  • Deposits & payment methods12%102
Share of the 829 reviews that name at least one aspect.reviews

Criticised

  • Bonuses9.7%80
  • Withdrawals9%75
  • Customer support6.9%57
  • Fairness & RTP4.1%34
  • Trust & licence3.9%32
  • KYC / verification3.7%31
Share of the 829 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia58%164
  • Azerbaijan7%20
  • Ukraine4.9%14
  • Kazakhstan3.2%9
  • United States2.8%8
  • Canada2.5%7
  • United Kingdom2.1%6
  • France1.8%5
  • Netherlands1.8%5
  • Germany1.4%4
  • Other countries15%42
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202623153%4974.54
202525268%3184.46
202426882%554.29

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet571195–
casino.ru–3644.7 / 5
Tribuna–1714.9 / 5
forum-casino.com144––
AskGamblers9824.95 / 5
Casino Guru2737–
Trustpilot–212.1 / 5
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Pinco Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

60 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, AskGamblers, Trustpilot, Tribuna.

Questions about Pinco Casino

Who owns Pinco Casino?

Pinco Casino is operated by Carlitta N.V. and runs under the Riddick's Partners affiliate programme.

Is Pinco Casino licensed?

Yes. Pinco Casino holds a licence from Curacao Gaming Control Board.

When was Pinco Casino founded?

Pinco Casino launched in 2024.

Which currencies does Pinco Casino accept?

Currencies listed for Pinco Casino: Euros, Turkish Lira, Kazakhstani tenges, Azerbaijani manats, Bitcoin, Ethereum, Tether, Litecoin and 4 more. Its site is available in 5 languages: English, Russian, Turkish, Azerbaijani and 1 more.

What welcome bonuses does Pinco Casino offer?

4 welcome offers are listed for Pinco Casino. The first on the list is “Pinco Casino: 150% up to €5000 + 250 Free Spins, Welcome Bonus”, with a 50× wagering requirement.

Which countries is Pinco Casino available in?

Pinco Casino is listed in 3 markets: Azerbaijan, Kazakhstan, Russia.

What do players say about Pinco Casino?

Players have filed 753 complaints and written 870 reviews about Pinco Casino. Players rate Pinco Casino 4.16 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Pinco Casino?

“Deposit not credited” – 32% of the 701 complaints about Pinco Casino with a labelled problem. Followed by “Withdrawal delay” (24%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Pinco Casino?

Withdrawals are the topic of 286 complaints about Pinco Casino: 38% of the 753 with a topic. The most common withdrawal problem is “Withdrawal delay” (58% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Pinco Casino resolve player complaints?

69% of the 741 complaints about Pinco Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Pinco Casino is 1,208th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Pinco Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 90% of the rated reviews give four or five stars, and 6.7% give one or two.

How many complaints has Pinco Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 278 complaints about Pinco Casino. That is 11% fewer than in the 12 months before, when there were 314.

Where do Pinco Casino’s players come from?

The countries named most often in complaints and reviews about Pinco Casino are Russia (58%), Azerbaijan (7%) and Ukraine (4.9%).