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Oshi Casino

Player complaints and reviews about Oshi Casino, plus its operator (Oshi Affiliates), licences and welcome offers.

oshi.io
Capture of the Oshi Casino website

About

Oshi Casino belongs to the Oshi Affiliates affiliate programme. The site launched in 2015. It holds a licence from Tobique Gaming Commission. The interface is available in 6 languages, including English, German, Norwegian, French. 23 account currencies are listed, including Australian dollars, Canadian dollars, Chinese yuan, Euros.

Oshi Casino is listed in 13 markets, among them Canada, Germany, France and Belgium. On the Oshi Casino site for United Arab Emirates, we found 9 welcome bonuses.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

1,660 records

What players report about Oshi Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

121

82% resolved, of those with a known outcome

Total reviews

1,539

Across all review sites

Player rating

3.68 / 5

AskGamblers 4.55 · Trustpilot 1.8 · casino.ru 4.7

GEO markets

41

Countries stated on 15% of records

Oshi Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Oshi Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 121 complaints and 1,539 reviews about Oshi Casino on 7 sites. In the 12 months to November 4, 2026, they filed 18 complaints and posted 23 reviews. That is 29% more complaints than in the 12 months before (14). Reviews are up 21% on the 12 months before (19). Of the complaints with a known outcome, 83% were resolved in the last 12 months, against 86% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 24% of the 110 complaints with a labelled problem. Next come “Withdrawal refused” (12%) and “Account closed” (9.1%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 121 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Oshi Casino 741st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Oshi Casino 4.43 out of 5 on average over 1,533 rated reviews, against 3.44 across all brands. 91% of the ratings are four or five stars, and 6.1% are one or two. The review sites’ own scores average 3.68 out of 5 across 3 sites. By that score, Oshi Casino ranks 1,357th of 4,286 rated casinos. Reviewers most often praise “Games” (1,121 reviews), “Customer support” (906 reviews) and “Bonuses” (762 reviews). The most common criticism concerns “Bonuses” (224 reviews), “Customer support” (155 reviews) and “Withdrawals” (137 reviews).

The countries players state most often are Australia (21%), Russia (11%) and United States (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Oshi Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the great selection of games and the variety of bonuses available, including a good VIP program. They also found the user interface to be satisfactory and had a smooth experience with account verification and withdrawals.

Many players were dissatisfied with the poor customer service, feeling that their issues were not genuinely addressed. Additionally, the withdrawal process was criticized as being very poor, with players feeling pressured to cancel their withdrawals.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay24%26
  • Withdrawal refused12%13
  • Account closed9.1%10
  • Bonus winnings confiscated9.1%10
  • Bonus not credited9.1%10
  • Deposit not credited7.3%8
  • Account blocked5.5%6
  • Withdrawal limits4.5%5
  • Other problems20%22
Share of the 110 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%50
  • Bonus20%24
  • Account15%18
  • Deposit6.7%8
  • Payments & refunds5%6
  • KYC / verification4.2%5
  • Other3.3%4
  • Technical3.3%4
  • Responsible gambling0.8%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved82%99
  • Unresolved18%22
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Oshi Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Oshi Casino against the market
MeasureOshi CasinoAll brands
Complaints resolved82%59%
Average review rating4.433.44
Complaints per 100 reviews7.926.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars74%1,133
  • 4 stars17%259
  • 3 stars3.1%47
  • 2 stars1.4%21
  • 1 star4.8%73
Share of 1,533 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games73%1,121
  • Customer support59%906
  • Bonuses50%762
  • Withdrawals47%715
  • Website & app37%568
  • Deposits & payment methods27%412
Share of the 1,527 reviews that name at least one aspect.reviews

Criticised

  • Bonuses15%224
  • Customer support10%155
  • Withdrawals9%137
  • Website & app7.3%111
  • Games7.2%110
  • Deposits & payment methods6.2%95
Share of the 1,527 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia21%52
  • Russia11%27
  • United States10%26
  • Germany10%25
  • Canada8.5%21
  • Austria5.6%14
  • Philippines5.6%14
  • Norway2.4%6
  • New Zealand2.4%6
  • Slovenia2%5
  • Other countries21%52
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261283%223.11
20252286%212.4
20241385%223.18
20231694%873.61
20221759%9704.64
202110100%1754.39
20209–303.83
20195–854.75
20187–364.24
20179–714.18
20161–203.8

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers471,3434.55 / 5
Trustpilot–1101.8 / 5
Casino Guru4853–
latestcasinobonuses.bet932–
CasinoReviews9––
Casinomeister8––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Oshi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Bosnia & Herzegovina · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved
  • Complaint

    Withdrawal refused

    Resolved

    Australia · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Australia · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru.

Questions about Oshi Casino

Who owns Oshi Casino?

Oshi Casino is operated by Novatrix SRL and runs under the Oshi Affiliates affiliate programme.

Is Oshi Casino licensed?

Yes. Oshi Casino holds a licence from Tobique Gaming Commission.

When was Oshi Casino founded?

Oshi Casino launched in 2015.

Which currencies does Oshi Casino accept?

Currencies listed for Oshi Casino: Australian dollars, Canadian dollars, Chinese yuan, Euros, Norwegian kroner, US dollars, Bitcoin, Ethereum and 15 more. Its site is available in 6 languages: English, German, Norwegian, French and 2 more.

Which countries is Oshi Casino available in?

Oshi Casino is listed in 13 markets: Australia, Austria, Belgium, Canada, France, Germany, India, Italy and 5 more.

What bonuses and promotions does Oshi Casino run in United Arab Emirates?

We read 9 live offers for United Arab Emirates on the Oshi Casino site itself.

What do players say about Oshi Casino?

Players have filed 121 complaints and written 1,539 reviews about Oshi Casino. Players rate Oshi Casino 3.68 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Oshi Casino?

“Withdrawal delay” – 24% of the 110 complaints about Oshi Casino with a labelled problem. Followed by “Withdrawal refused” (12%) and “Account closed” (9.1%).

Do players report withdrawal problems at Oshi Casino?

Withdrawals are the topic of 50 complaints about Oshi Casino: 42% of the 120 with a topic. The most common withdrawal problem is “Withdrawal delay” (52% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Oshi Casino resolve player complaints?

82% of the 121 complaints about Oshi Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Oshi Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Oshi Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 91% of the rated reviews give four or five stars, and 6.1% give one or two.

How many complaints has Oshi Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 18 complaints about Oshi Casino. That is 29% more than in the 12 months before, when there were 14.

Where do Oshi Casino’s players come from?

The countries named most often in complaints and reviews about Oshi Casino are Australia (21%), Russia (11%) and United States (10%).