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Casino profile

New Spins Casino

Player complaints and reviews about New Spins Casino, plus its operator (Reach Gaming Affiliates), licences and welcome offers.

newspins.co.uk
Capture of the New Spins Casino website

About

New Spins Casino belongs to the Reach Gaming Affiliates affiliate programme. The site launched in 2021. It holds licences from Alderney Gambling Control Commission, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

New Spins Casino is listed in 2 markets: United Kingdom and Austria. On the New Spins Casino site for United Kingdom, we found 9 promotions.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Username
  2. Password

Player Intelligence

8 records

What players report about New Spins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

0% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

2.75 / 5

Trustpilot 2.5 · AskGamblers 3.0

GEO markets

1

Countries stated on 88% of records

New Spins Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about New Spins Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 1 complaint and 7 reviews about New Spins Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

The review sites’ own scores average 2.75 out of 5 across 2 sites. By that score, New Spins Casino ranks 2,872nd of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about New Spins Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021
Complaints count

Block 02

Complaint categories

  • KYC / verification100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom100%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20250–2–
20230–2–
20220–1–
20211–1–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–62.5 / 5
AskGamblers–13.0 / 5
Casino Guru1––

Block 09

Latest complaints and reviews

The newest records about New Spins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Documents rejected or requested again

    Unresolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about New Spins Casino

Who owns New Spins Casino?

New Spins Casino is operated by Jumpman Gaming Limited and runs under the Reach Gaming Affiliates affiliate programme.

Is New Spins Casino licensed?

Yes. New Spins Casino holds 2 licences: Alderney Gambling Control Commission, UK Gambling Commission.

When was New Spins Casino founded?

New Spins Casino launched in 2021.

Which currencies does New Spins Casino accept?

The one currency listed for New Spins Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does New Spins Casino offer?

One welcome offer is listed for New Spins Casino. The first on the list is “Up to 500 Bonus Spins at New Spins Casino”.

Which countries is New Spins Casino available in?

New Spins Casino is listed in 2 markets: Austria, United Kingdom.

What bonuses and promotions does New Spins Casino run in United Kingdom?

We read 9 live offers for United Kingdom on the New Spins Casino site itself.

What do players say about New Spins Casino?

Players have filed 1 complaint and written 7 reviews about New Spins Casino. Players rate New Spins Casino 2.75 out of 5 on average across the 2 sites that publish one.