100% up to £200
- Bonus
- 100%
- Max bonus
- £200
- Min deposit
- £10
- Wagering
- 10x bonus
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about Star Wins Casino, plus its operator (Reach Gaming Affiliates), licences and welcome offers.

Star Wins Casino belongs to the Reach Gaming Affiliates affiliate programme. The site launched in 2020. It holds licences from Alderney Gambling Control Commission, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 4 welcome offers.
Star Wins Casino is listed in 2 markets: United Kingdom and Austria. On the Star Wins Casino site for United Kingdom, we found 9 promotions.
This brand is listed in 2 markets. Pick one to see what it offers there.
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
9 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Max bonus conversion to real funds equal to lifetime deposits (up to £250), 10x wagering on Bonus Cash apply and full T&Cs apply
Win 1 Of 5 Cash Prizes Worth £400 This August!
August has arrived, and so has another Cash Giveaway. This month, we're featuring The Racaroon 2, with 5 winners taking home £400 cash each. That's £2,000 in prizes, with even bigger rewards up for grabs for each…
The Daily Wheel can be played once per day and is available each day for a period of 24 hours (as stated in the daily spins tab). Click ‘read more’ for full T&Cs.
Say hello to our brand-new Daily Wheel feature!
Go to the Daily Wheel page
Spin the Daily Spins…
50,000 Weekly Prizes 🎁
The 2026 edition of Drops & Wins is back for another exciting year! Running from 4 March 2026 to 3 March 2027, the campaign features a £25,000,000 prize pool. Throughout the promotion, 50,000 weekly prizes will be awarded across Daily…
Fluffy Friday
Fluffy Fridays are back, bringing a little extra to your Friday night play.
Every Friday between 8pm and 11pm, selected Fluffy games will feature a live tournament with a £250 real cash prize pool up for grabs.
If you’re playing during the…
Claim between 3pm-7pm every Wednesday. Funded players only, max bonus conversion to real funds equal to lifetime deposits (up to £250), T&Cs and 65x wagering requirements apply
Happy Hours
Why limit Free Spins to an hour? We’re giving our funded players a…
Use code PRO to win 50-500 Free Spins on top slots including Starburst, Irish Pot Luck, Fluffy Favourites and Chilli Heat!
Simply deposit £20 or more, enter code PRO, and claim the amazing Mega Reel.
What's more- you can use this code every week!
We hope you…
Unlock the amazing Turbo Reel and spin to win incredible prizes: all of the winning segments have been boosted to 50 or 500 Free Spins!
Every deposit of £100 or more gives you a chance to unlock the Turbo Reel. Good luck!
Turbo Reel T&Cs
Every deposit of £100…
Join the fun at Star Wins where we offer 100s of Hot Slots, Weekly Free Spins, Trophies, excellent Bonus Rounds and Huge Jackpots.
Start your epic adventure when you claim your triple welcome package worth up to £600.
Here’s how it works: you’ll get to a 100%…
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
68 records
What players report about Star Wins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
1
0% resolved, of those with a known outcome
Total reviews
67
Across all review sites
Player rating
2.13 / 5
Trustpilot 1.5 · AskGamblers 2.75
GEO markets
5
Countries stated on 96% of records
Every figure below is computed from the complaints and reviews collected about Star Wins Casino, the way Player Intelligence PRO computes it.
Since 2017, players have posted 1 complaint and 67 reviews about Star Wins Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 8 reviews. Reviews are down 47% on the 12 months before (15).
Reviewers give Star Wins Casino 1.43 out of 5 on average over 67 rated reviews, against 3.44 across all brands. 9% of the ratings are four or five stars, and 87% are one or two. The review sites’ own scores average 2.13 out of 5 across 2 sites. By that score, Star Wins Casino ranks 3,588th of 4,287 rated casinos. Reviewers most often praise “Customer support” (5 reviews) and “Withdrawals” (5 reviews). The most common criticism concerns “Withdrawals” (40 reviews), “KYC / verification” (24 reviews) and “Customer support” (22 reviews).
The countries players state most often are United Kingdom (92%), India (3.1%) and Malta (1.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.
Ask the AI analyst about Star Wins Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2025 | 1 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 28 |
| 2025 | 16 |
| 2026 | 6 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 2.17 |
| 2022 | 1 |
| 2023 | 1.17 |
| 2024 | 1.5 |
| 2025 | 1.63 |
| 2026 | 1 |
Block 08
The ten countries players most often state, complaints and reviews together.
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 6 | – |
| 2025 | 1 | – | 16 | – |
| 2024 | 0 | – | 28 | 1.5 |
| 2023 | 0 | – | 6 | – |
| 2022 | 0 | – | 1 | – |
| 2021 | 0 | – | 3 | – |
| 2020 | 0 | – | 4 | – |
| 2018 | 0 | – | 1 | – |
| 2017 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 65 | 1.5 / 5 |
| AskGamblers | – | 2 | 2.75 / 5 |
| Casinomeister | 1 | – | – |
Block 11
The newest records about Star Wins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
Payments & refunds
Unresolved0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Star Wins Casino is operated by Jumpman Gaming Limited and runs under the Reach Gaming Affiliates affiliate programme.
Yes. Star Wins Casino holds 2 licences: Alderney Gambling Control Commission, UK Gambling Commission.
Star Wins Casino launched in 2020.
The one currency listed for Star Wins Casino is British pounds sterling. Its site is available in one language: English.
4 welcome offers are listed for Star Wins Casino. The first on the list is “100% up to £200”, with a 10× wagering requirement.
Star Wins Casino is listed in 2 markets: Austria, United Kingdom.
We read 9 live offers for United Kingdom on the Star Wins Casino site itself.
Players have filed 1 complaint and written 67 reviews about Star Wins Casino. Players rate Star Wins Casino 2.13 out of 5 on average across the 2 sites that publish one.
Praised most: “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 9% of the rated reviews give four or five stars, and 87% give one or two.
In the 12 months to November 5, 2026, players filed no complaints about Star Wins Casino.
The countries named most often in complaints and reviews about Star Wins Casino are United Kingdom (92%), India (3.1%) and Malta (1.5%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.