Casino profile

Monarchs Online Casino

Player complaints and reviews about Monarchs Online Casino, plus its operator (Monarchs Partners), licences and welcome offers.

Closedmonarchsonlinecasino.com

Capture of the Monarchs Online Casino website

About

Monarchs Online Casino belongs to the Monarchs Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is in English. 2 account currencies are listed: Euros, US dollars.

Player Intelligence

70 records

What players report about Monarchs Online Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

71% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.05 / 5

AskGamblers 1.05

GEO markets

Countries stated on 24% of records

Monarchs Online Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Monarchs Online Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 59 complaints and 11 reviews about Monarchs Online Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 64% of the 56 complaints with a labelled problem. Next come “Documents rejected or requested again” (13%) and “Withdrawal refused” (8.9%). Complaints about “Withdrawal” make up 72% of those with a topic, against 29% across all brands.

Of the 56 complaints with a known outcome, 71% were resolved, against 59% across all brands. That puts Monarchs Online Casino 1,120th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 68%.

The review sites’ own scores average 1.05 out of 5 on one site. By that score, Monarchs Online Casino ranks 4,206th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Monarchs Online Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201420152016

Complaints count

Period	Value
2014	18
2015	35
2016	6

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay64%36
Documents rejected or requested again13%7
Withdrawal refused8.9%5
Verification delay5.4%3
Wagering terms3.6%2
Bonus winnings confiscated1.8%1
Deposit not credited1.8%1
Missing funds1.8%1

Share of the 56 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal72%42
KYC / verification17%10
Bonus5.2%3
Deposit1.7%1
Other1.7%1
Payments & refunds1.7%1

Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

Resolved68%40
Unresolved27%16
Status we do not recognise yet5.1%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Monarchs Online Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Monarchs Online Casino against the market
Measure	Monarchs Online Casino	All brands
Complaints resolved	71%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	72%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201420152016

Reviews count

Period	Value
2014	5
2015	4
2016	2

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

0.5

2.25

0.75

201420152016

Rating history

Period	Value
2014	0.5
2015	2.25
2016	0.75

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States41%7
Canada12%2
Serbia12%2
Antigua & Barbuda5.9%1
United Kingdom5.9%1
Greece5.9%1
Netherlands5.9%1
Romania5.9%1
Russia5.9%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2016	6	–	2	–
2015	35	71%	4	–
2014	18	88%	5	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	51	10	1.05 / 5
Casinomeister	6	–	–
latestcasinobonuses.bet	1	1	–
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Monarchs Online Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintAug 24, 2015
Withdrawal delay
Resolved
Russia · latestcasinobonuses.bet
ReviewJun 11, 2015
4.0 of 5 stars
Russia · latestcasinobonuses.bet
ComplaintMay 1, 2015
Not labelled yet
Status we do not recognise yet
Casinomeister
ComplaintJul 5, 2014
Bonus winnings confiscated
Resolved
CasinoReviews
ComplaintJul 1, 2014
Missing funds
Resolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Player ratings from AskGamblers.

Questions about Monarchs Online Casino

Who owns Monarchs Online Casino?

Monarchs Online Casino is operated by Xingu Ventures N.V. and runs under the Monarchs Partners affiliate programme.

Is Monarchs Online Casino licensed?

Yes. Monarchs Online Casino holds a licence from Curacao Gaming Control Board.

When was Monarchs Online Casino founded?

Monarchs Online Casino launched in 2013. The site has since closed; its profile is kept for reference.

Which currencies does Monarchs Online Casino accept?

Currencies listed for Monarchs Online Casino: Euros, US dollars. Its site is available in one language: English.

What do players say about Monarchs Online Casino?

Players have filed 59 complaints and written 11 reviews about Monarchs Online Casino. Players rate Monarchs Online Casino 1.05 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Monarchs Online Casino?

“Withdrawal delay” – 64% of the 56 complaints about Monarchs Online Casino with a labelled problem. Followed by “Documents rejected or requested again” (13%) and “Withdrawal refused” (8.9%).

Do players report withdrawal problems at Monarchs Online Casino?

Withdrawals are the topic of 42 complaints about Monarchs Online Casino: 72% of the 58 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them). Of the withdrawal complaints with a known outcome, 68% were resolved.

Does Monarchs Online Casino resolve player complaints?

71% of the 56 complaints about Monarchs Online Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Monarchs Online Casino is 1,120th. Open complaints and complaints closed without an outcome are left out.