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Rizzio Casino

Player complaints and reviews about Rizzio Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

rizzio.io
Capture of the Rizzio Casino website

About

Rizzio Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2025. It holds licences from Anjouan Gaming Board, Costa Rica Gambling. The interface is available in 10 languages, including English, German, Azerbaijani, Spanish. 18 account currencies are listed, including Euros, US dollars, Norwegian kroner, Australian dollars. We list 10 welcome offers.

Rizzio Casino is listed in 17 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

50 records

What players report about Rizzio Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

15

29% resolved, of those with a known outcome

Total reviews

35

Across all review sites

Player rating

1.0 / 5

Trustpilot 1.5 · AskGamblers 0.5

GEO markets

9

Countries stated on 92% of records

Rizzio Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rizzio Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 15 complaints and 35 reviews about Rizzio Casino on 4 sites. In the 12 months to November 5, 2026, they filed 15 complaints and posted 34 reviews.

The problem players report most often is “Winnings voided”: 40% of the 15 complaints with a labelled problem. Next come “Account not closed on request” (13%) and “Bonus winnings confiscated” (13%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 29% were resolved, against 59% across all brands. That puts Rizzio Casino 1,848th of 1,916 casinos with at least 10 such complaints.

Reviewers give Rizzio Casino 1.1 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 2.9% of the ratings are four or five stars, and 97% are one or two. The review sites’ own scores average 1.0 out of 5 across 2 sites. By that score, Rizzio Casino ranks 4,211th of 4,287 rated casinos. The most common criticism concerns “Withdrawals” (23 reviews), “Trust & licence” (16 reviews) and “Bonuses” (10 reviews).

The countries players state most often are Finland (33%), United Kingdom (20%) and Netherlands (17%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Rizzio Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the lack of transparency regarding bonus restrictions and the retroactive application of terms after winning. They found the withdrawal process frustrating, especially when their funds were removed after following the casino's instructions.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Winnings voided40%6
  • Account not closed on request13%2
  • Bonus winnings confiscated13%2
  • Withdrawal delay13%2
  • Documents rejected or requested again6.7%1
  • Self-exclusion6.7%1
  • Withdrawal refused6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%9
  • Account13%2
  • Bonus13%2
  • KYC / verification6.7%1
  • Responsible gambling6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved67%10
  • Resolved27%4
  • Closed without an outcome6.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rizzio Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rizzio Casino against the market
MeasureRizzio CasinoAll brands
Complaints resolved29%59%
Average review rating1.13.44
Complaints per 100 reviews42.926.4
Share of “Withdrawal” complaints60%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 4 stars2.9%1
  • 2 stars2.9%1
  • 1 star94%33
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games5.9%2
  • VIP & loyalty2.9%1
  • Sportsbook2.9%1
  • Withdrawals2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals68%23
  • Trust & licence47%16
  • Bonuses29%10
  • KYC / verification26%9
  • Customer support21%7
  • Fairness & RTP12%4
Share of the 34 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland33%15
  • United Kingdom20%9
  • Netherlands17%8
  • Germany15%7
  • Austria6.5%3
  • Belgium2.2%1
  • Lithuania2.2%1
  • Russia2.2%1
  • United States2.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261130%231.02
20254–12–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–301.5 / 5
Casino Guru113–
AskGamblers410.5 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Rizzio Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Winnings voided

    Closed

    Finland · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Finland · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    Austria · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Rizzio Casino

Who owns Rizzio Casino?

Rizzio Casino is operated by Green Champions Leader S.R.L. and runs under the Infinity Stars Partners affiliate programme.

Is Rizzio Casino licensed?

Yes. Rizzio Casino holds 2 licences: Anjouan Gaming Board, Costa Rica Gambling.

When was Rizzio Casino founded?

Rizzio Casino launched in 2025.

Which currencies does Rizzio Casino accept?

Currencies listed for Rizzio Casino: Euros, US dollars, Norwegian kroner, Australian dollars, Canadian dollars, Brazilian reals, British pounds sterling, Mexican pesos and 10 more. Its site is available in 10 languages: English, German, Azerbaijani, Spanish and 6 more.

What welcome bonuses does Rizzio Casino offer?

10 welcome offers are listed for Rizzio Casino. The first on the list is “250% up to €3000 + 1000 Free Spins, Welcome Package at Rizzio Casino”.

Which countries is Rizzio Casino available in?

Rizzio Casino is listed in 17 markets: Australia, Austria, Azerbaijan, Belgium, Brazil, Canada, Chile, Finland and 9 more.

What do players say about Rizzio Casino?

Players have filed 15 complaints and written 35 reviews about Rizzio Casino. Players rate Rizzio Casino 1.0 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Rizzio Casino?

“Winnings voided” – 40% of the 15 complaints about Rizzio Casino with a labelled problem. Followed by “Account not closed on request” (13%) and “Bonus winnings confiscated” (13%).

Do players report withdrawal problems at Rizzio Casino?

Withdrawals are the topic of 9 complaints about Rizzio Casino: 60% of the 15 with a topic. The most common withdrawal problem is “Winnings voided” (67% of them).

Does Rizzio Casino resolve player complaints?

29% of the 14 complaints about Rizzio Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Rizzio Casino is 1,848th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rizzio Casino?

Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 2.9% of the rated reviews give four or five stars, and 97% give one or two.

How many complaints has Rizzio Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 15 complaints about Rizzio Casino.

Where do Rizzio Casino’s players come from?

The countries named most often in complaints and reviews about Rizzio Casino are Finland (33%), United Kingdom (20%) and Netherlands (17%).