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Casino profile

Lucky Whale Casino

Player complaints and reviews about Lucky Whale Casino, plus its operator (Lucky Whale Affiliates), licences and welcome offers.

luckywhalecasino.com
Capture of the Lucky Whale Casino website

About

Lucky Whale Casino belongs to the Lucky Whale Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 5 languages, including English, Hindi, Japanese, Turkish. 40 account currencies are listed, including ADA, Bitcoin, Bitcoin Cash, Binance Coin. We list 4 welcome offers.

Lucky Whale Casino is listed in 19 markets, among them Canada, United Kingdom, New Zealand and Portugal.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

55 records

What players report about Lucky Whale Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

20

65% resolved, of those with a known outcome

Total reviews

35

Across all review sites

Player rating

2.68 / 5

Trustpilot 1.7 · AskGamblers 3.65

GEO markets

24

Countries stated on 73% of records

Lucky Whale Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lucky Whale Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 20 complaints and 35 reviews about Lucky Whale Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 1 review. That is 100% fewer complaints than in the 12 months before (12). Reviews are down 96% on the 12 months before (27).

The problem players report most often is “Withdrawal delay”: 56% of the 18 complaints with a labelled problem. Next come “Withdrawal refused” (22%) and “Account closed” (11%). Complaints about “Withdrawal” make up 70% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 65% were resolved, against 59% across all brands. That puts Lucky Whale Casino 1,301st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.

Reviewers give Lucky Whale Casino 1.76 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 80% are one or two. The review sites’ own scores average 2.68 out of 5 across 2 sites. By that score, Lucky Whale Casino ranks 2,974th of 4,287 rated casinos. Reviewers most often praise “Games” (7 reviews), “Withdrawals” (7 reviews) and “Website & app” (5 reviews). The most common criticism concerns “Withdrawals” (23 reviews), “Customer support” (13 reviews) and “Trust & licence” (12 reviews).

The countries players state most often are Ukraine (13%), Canada (10%) and United Kingdom (7.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Lucky Whale Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay56%10
  • Withdrawal refused22%4
  • Account closed11%2
  • Wagering terms5.6%1
  • Other problems5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal70%14
  • Account10%2
  • Bonus5%1
  • KYC / verification5%1
  • Other5%1
  • Technical5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved65%13
  • Unresolved35%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lucky Whale Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lucky Whale Casino against the market
MeasureLucky Whale CasinoAll brands
Complaints resolved65%59%
Average review rating1.763.44
Complaints per 100 reviews57.126.4
Share of “Withdrawal” complaints70%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars17%6
  • 4 stars2.9%1
  • 2 stars2.9%1
  • 1 star77%27
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games20%7
  • Withdrawals20%7
  • Website & app14%5
  • Customer support11%4
  • Deposits & payment methods8.6%3
  • Trust & licence8.6%3
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals66%23
  • Customer support37%13
  • Trust & licence34%12
  • Website & app23%8
  • KYC / verification14%5
  • Account11%4
Share of the 35 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Ukraine13%5
  • Canada10%4
  • United Kingdom7.5%3
  • Russia7.5%3
  • Austria5%2
  • Czechia5%2
  • Germany5%2
  • Cambodia5%2
  • United States5%2
  • Belgium2.5%1
  • Other countries35%14
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–271.7 / 5
AskGamblers873.65 / 5
Casino Guru121–

Block 12

Latest complaints and reviews

The newest records about Lucky Whale Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Ukraine · Trustpilot

  • Review

    1.0 of 5 stars

    India · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Russia · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Ukraine · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Lucky Whale Casino

Who owns Lucky Whale Casino?

Lucky Whale Casino is operated by 7Seas LTD and runs under the Lucky Whale Affiliates affiliate programme.

Is Lucky Whale Casino licensed?

Yes. Lucky Whale Casino holds a licence from Anjouan Gaming Board.

When was Lucky Whale Casino founded?

Lucky Whale Casino launched in 2024. The site has since closed; its profile is kept for reference.

Which currencies does Lucky Whale Casino accept?

Currencies listed for Lucky Whale Casino: ADA, Bitcoin, Bitcoin Cash, Binance Coin, Dogecoin, Ripple, TRON, Litecoin and 32 more. Its site is available in 5 languages: English, Hindi, Japanese, Turkish and 1 more.

What welcome bonuses does Lucky Whale Casino offer?

4 welcome offers are listed for Lucky Whale Casino. The first on the list is “Lucky Whale Casino Bonus: 185% up to $150000 + 500 Free Spins, VIP Welcome Bonus”, with a 25× wagering requirement.

Which countries is Lucky Whale Casino available in?

Lucky Whale Casino is listed in 19 markets: Brazil, Canada, Colombia, Czechia, Egypt, India, Indonesia, Japan and 11 more.

What do players say about Lucky Whale Casino?

Players have filed 20 complaints and written 35 reviews about Lucky Whale Casino. Players rate Lucky Whale Casino 2.68 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Lucky Whale Casino?

“Withdrawal delay” – 56% of the 18 complaints about Lucky Whale Casino with a labelled problem. Followed by “Withdrawal refused” (22%) and “Account closed” (11%).

Do players report withdrawal problems at Lucky Whale Casino?

Withdrawals are the topic of 14 complaints about Lucky Whale Casino: 70% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.

Does Lucky Whale Casino resolve player complaints?

65% of the 20 complaints about Lucky Whale Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lucky Whale Casino is 1,301st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lucky Whale Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 20% of the rated reviews give four or five stars, and 80% give one or two.

How many complaints has Lucky Whale Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Lucky Whale Casino. That is 100% fewer than in the 12 months before, when there were 12.

Where do Lucky Whale Casino’s players come from?

The countries named most often in complaints and reviews about Lucky Whale Casino are Ukraine (13%), Canada (10%) and United Kingdom (7.5%).