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Casino profile

Lemon Casino

Player complaints and reviews about Lemon Casino, plus its operator (Lemon Partners), licences and welcome offers.

lemon.casino
Capture of the Lemon Casino website

About

Lemon Casino belongs to the Lemon Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, German, Polish, Norwegian. 18 account currencies are listed, including US dollars, Euros, Canadian dollars, Swiss francs. We list 6 welcome offers.

Lemon Casino is listed in 11 markets, among them Canada, Germany, Australia and New Zealand. In Brazil, Lemon Casino accepts 16 payment methods, among them Apple Pay, BLIK, CashtoCode and Cryptocurrencies. The registration form for Brazil has 2 fields; the required ones include e-mail and password.

Licensee

The company that holds the Curaçao licence for Lemon Casino, as the licence register names it.

Legal name
Orange Entertainment B.V.
Curaçao licence reference
OGL/2024/1111/0488
Registration number (Curaçao Chamber of Commerce)
158249

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

18 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • BLIK

    Bank transfer

    –

  • CashtoCode

    Voucher

    –

  • Cryptocurrencies

    Cryptocurrency

    –

  • Euteller

    Bank transfer

    –

  • Google Pay

    E-wallet

    –

  • Instant EFT

    Bank transfer

    –

  • Interac

    Bank transfer

    –

  • Jeton

    E-wallet

    –

  • Mastercard

    Card

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • Neosurf

    Voucher

    –

  • PayByBank

    Bank transfer

    –

  • PayDo

    E-wallet

    –

  • Revolut

    E-wallet

    –

  • Revolut

    E-wallet

    –

  • Visa

    Card

    –

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player Intelligence

172 records

What players report about Lemon Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

84

95% resolved, of those with a known outcome

Total reviews

88

Across all review sites

Player rating

4.33 / 5

AskGamblers 4.5 · Trustpilot 4.0 · Tribuna 4.5

GEO markets

16

Countries stated on 73% of records

Lemon Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lemon Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 84 complaints and 88 reviews about Lemon Casino on 6 sites. In the 12 months to November 5, 2026, they filed 17 complaints and posted 24 reviews. That is about as many complaints as in the 12 months before (17). Reviews are up 60% on the 12 months before (15). Of the complaints with a known outcome, 100% were resolved in the last 12 months, against 94% in the 12 months before.

The problem players report most often is “Bonus winnings confiscated”: 18% of the 82 complaints with a labelled problem. Next come “Withdrawal delay” (18%) and “Deposit not credited” (11%). Complaints about “Withdrawal” make up 23% of those with a topic, against 29% across all brands.

Of the 84 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Lemon Casino 158th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Lemon Casino 3.59 out of 5 on average over 88 rated reviews, against 3.44 across all brands. 60% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 4.33 out of 5 across 3 sites. By that score, Lemon Casino ranks 431st of 4,287 rated casinos. Reviewers most often praise “Bonuses” (38 reviews), “Customer support” (34 reviews) and “Withdrawals” (34 reviews). The most common criticism concerns “Customer support” (21 reviews), “Withdrawals” (20 reviews) and “Bonuses” (11 reviews).

The countries players state most often are Poland (29%), Germany (25%) and Austria (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lemon Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Payments receive a notably higher volume of positive feedback than other areas, though concerns about consistency exist. Customer support, games, and the website experience all lean negative based on user reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated18%15
  • Withdrawal delay18%15
  • Deposit not credited11%9
  • Documents rejected or requested again11%9
  • Account closed8.5%7
  • Account blocked7.3%6
  • Withdrawal refused4.9%4
  • Self-exclusion3.7%3
  • Other problems17%14
Share of the 82 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal23%19
  • Bonus21%18
  • Account17%14
  • KYC / verification13%11
  • Deposit12%10
  • Responsible gambling4.8%4
  • Technical4.8%4
  • Other2.4%2
  • Payments & refunds2.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%80
  • Unresolved4.8%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lemon Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lemon Casino against the market
MeasureLemon CasinoAll brands
Complaints resolved95%59%
Average review rating3.593.44
Complaints per 100 reviews95.526.4
Share of “Withdrawal” complaints23%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars44%39
  • 4 stars16%14
  • 3 stars15%13
  • 2 stars6.8%6
  • 1 star18%16
Share of 88 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses46%38
  • Customer support41%34
  • Withdrawals41%34
  • Games35%29
  • Deposits & payment methods23%19
  • Website & app17%14
Share of the 83 reviews that name at least one aspect.reviews

Criticised

  • Customer support25%21
  • Withdrawals24%20
  • Bonuses13%11
  • Games12%10
  • Fairness & RTP9.6%8
  • Website & app8.4%7
Share of the 83 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland29%37
  • Germany25%31
  • Austria13%16
  • Canada12%15
  • Finland4%5
  • India4%5
  • Hungary3.2%4
  • South Africa3.2%4
  • Armenia1.6%2
  • Albania0.8%1
  • Other countries4.8%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202613100%243.54
202519100%393.99
20241984%14–
20233097%8–
20223–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru8134–
AskGamblers2304.5 / 5
Tribuna–134.5 / 5
Trustpilot–104.0 / 5
Casinomeister1––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Lemon Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    5.0 of 5 stars

    United States · Casino Guru

  • Complaint

    Responsible gambling

    Resolved
  • Complaint

    Self-exclusion

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Poland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Lemon Casino

Who owns Lemon Casino?

Lemon Casino is operated by Orange Entertainment BV and runs under the Lemon Partners affiliate programme.

Is Lemon Casino licensed?

Yes. Lemon Casino holds a licence from Curacao Gaming Control Board.

When was Lemon Casino founded?

Lemon Casino launched in 2021.

Which currencies does Lemon Casino accept?

Currencies listed for Lemon Casino: US dollars, Euros, Canadian dollars, Swiss francs, Hungarian forints, Indian rupees, Norwegian kroner, New Zealand dollars and 10 more. Its site is available in 5 languages: English, German, Polish, Norwegian and 1 more.

What welcome bonuses does Lemon Casino offer?

6 welcome offers are listed for Lemon Casino. The first on the list is “100% up to €300 + 100 Bonus Spins at Lemon Casino”, with a 50× wagering requirement.

Which countries is Lemon Casino available in?

Lemon Casino is listed in 11 markets: Australia, Austria, Canada, Germany, Hungary, India, New Zealand, Norway and 3 more.

Which payment methods does Lemon Casino accept in Brazil?

The Lemon Casino cashier for Brazil lists 16 payment methods: Apple Pay, BLIK, CashtoCode, Cryptocurrencies, Euteller, Google Pay and 10 more.

What does Lemon Casino ask for at registration in Brazil?

The Lemon Casino registration form for Brazil has 2 fields: e-mail, password. Marked as required: e-mail, password.

What do players say about Lemon Casino?

Players have filed 84 complaints and written 88 reviews about Lemon Casino. Players rate Lemon Casino 4.33 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Lemon Casino?

“Bonus winnings confiscated” – 18% of the 82 complaints about Lemon Casino with a labelled problem. Followed by “Withdrawal delay” (18%) and “Deposit not credited” (11%).

Do players report withdrawal problems at Lemon Casino?

Withdrawals are the topic of 19 complaints about Lemon Casino: 23% of the 84 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Lemon Casino resolve player complaints?

95% of the 84 complaints about Lemon Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lemon Casino is 158th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lemon Casino?

Praised most: “Bonuses”, “Customer support” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 60% of the rated reviews give four or five stars, and 25% give one or two.

How many complaints has Lemon Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 17 complaints about Lemon Casino. That is about as many as in the 12 months before, when there were 17.

Where do Lemon Casino’s players come from?

The countries named most often in complaints and reviews about Lemon Casino are Poland (29%), Germany (25%) and Austria (13%).