100% up to $2,000 and up to 200 extra spins
- Bonus
- 100%
- Max bonus
- $2,000
- Free spins
- 200
- Min deposit
- $20
- Wagering
- 30x bonus + deposit
- Max bet
- $10 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
Casino profile
KingPalace Casino
Player complaints and reviews about KingPalace Casino, plus its operator (Conquestador Affiliates), licences and welcome offers.
Closedkingpalace.com
kingpalace.com
Profile
- Website
- kingpalace.com
- Established
- 2024
- Operator
- Conquestador Affiliatesaffiliate programme
- Company
- Mobile Incorporated Ltd.
- Licences
- Languages
- English
- French
- German
- Spanish
- Finnish
- Hindi
- Japanese
- Portuguese
- Currencies
- Euros
- US dollars
- Brazilian reals
- Canadian dollars
- Chilean pesos
- Costa Rican colóns
- Indian rupees
- Japanese yen
- Mexican pesos
- New Zealand dollars
- Uruguayan pesos
About
KingPalace Casino belongs to the Conquestador Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2024. It holds a licence from Malta Gaming Authority. The interface is available in 8 languages, including English, French, German, Spanish. 11 account currencies are listed, including Euros, US dollars, Brazilian reals, Canadian dollars. We list 5 welcome offers.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $300
- Bonus
- 100%
- Max bonus
- $300
- Min deposit
- $40
- Wagering
- 25x bonus + deposit
- Max bet
- $10 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to $400
- Bonus
- 50%
- Max bonus
- $400
- Min deposit
- $50
- Wagering
- 20x bonus + deposit
- Max bet
- $10 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to $500
- Bonus
- 50%
- Max bonus
- $500
- Min deposit
- $50
- Wagering
- 20x bonus + deposit
- Max bet
- $10 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
25% up to $750
- Bonus
- 25%
- Max bonus
- $750
- Min deposit
- $50
- Wagering
- 20x bonus + deposit
- Max bet
- $10 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
Player Intelligence
24 records
What players report about KingPalace Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
55% resolved, of those with a known outcome
Total reviews
13
Across all review sites
Player rating
3.2 / 5
Trustpilot 3.2
GEO markets
12
Countries stated on 88% of records
KingPalace Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about KingPalace Casino, the way Player Intelligence PRO computes it.
Since 2025, players have posted 11 complaints and 13 reviews about KingPalace Casino on 4 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 2 reviews. Reviews are down 82% on the 12 months before (11).
The problem players report most often is “Documents rejected or requested again”: 45% of the 11 complaints with a labelled problem. Next come “Withdrawal delay” (27%) and “Account blocked” (18%). Complaints about “KYC / verification” make up 45% of those with a topic, against 5% across all brands.
Of the 11 complaints with a known outcome, 55% were resolved, against 59% across all brands. That puts KingPalace Casino 1,509th of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 3.2 out of 5 on one site. By that score, KingPalace Casino ranks 2,033rd of 4,286 rated casinos.
The countries players state most often are Finland (29%), New Zealand (14%) and Canada (9.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about KingPalace Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
20252026
| Period | Value |
|---|---|
| 2025 | 10 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Documents rejected or requested again45%5
- Withdrawal delay27%3
- Account blocked18%2
- Account closed9.1%1
Block 03
Complaint categories
- KYC / verification45%5
- Account27%3
- Withdrawal27%3
Block 04
Complaint status
- Resolved55%6
- Unresolved45%5
Block 05
KingPalace Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | KingPalace Casino | All brands |
|---|---|---|
| Complaints resolved | 55% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “KYC / verification” complaints | 45% | 5% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
12
20252026
| Period | Value |
|---|---|
| 2025 | 12 |
| 2026 | 1 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.42
4
20252026
| Period | Value |
|---|---|
| 2025 | 2.42 |
| 2026 | 4 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Finland29%6
- New Zealand14%3
- Canada9.5%2
- Malta9.5%2
- Austria4.8%1
- Brazil4.8%1
- Curaçao4.8%1
- United Kingdom4.8%1
- Croatia4.8%1
- India4.8%1
- Other countries9.5%2
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 1 | – |
| 2025 | 10 | 60% | 12 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 8 | 4 | – |
| Trustpilot | – | 9 | 3.2 / 5 |
| CasinoReviews | 2 | – | – |
| AskGamblers | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about KingPalace Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
4.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Account closed
UnresolvedFinland · Casino Guru
- Complaint
Withdrawal delay
UnresolvedFinland · Casino Guru
- Review
5.0 of 5 stars
New Zealand · Trustpilot
- Complaint
Withdrawal delay
Resolved
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about KingPalace Casino
Who owns KingPalace Casino?
KingPalace Casino is operated by Mobile Incorporated Ltd. and runs under the Conquestador Affiliates affiliate programme.
Is KingPalace Casino licensed?
Yes. KingPalace Casino holds a licence from Malta Gaming Authority.
When was KingPalace Casino founded?
KingPalace Casino launched in 2024. The site has since closed; its profile is kept for reference.
Which currencies does KingPalace Casino accept?
Currencies listed for KingPalace Casino: Euros, US dollars, Brazilian reals, Canadian dollars, Chilean pesos, Costa Rican colóns, Indian rupees, Japanese yen and 3 more. Its site is available in 8 languages: English, French, German, Spanish and 4 more.
What welcome bonuses does KingPalace Casino offer?
5 welcome offers are listed for KingPalace Casino. The first on the list is “100% up to $2,000 and up to 200 extra spins”, with a 30× wagering requirement.
What do players say about KingPalace Casino?
Players have filed 11 complaints and written 13 reviews about KingPalace Casino. Players rate KingPalace Casino 3.2 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at KingPalace Casino?
“Documents rejected or requested again” – 45% of the 11 complaints about KingPalace Casino with a labelled problem. Followed by “Withdrawal delay” (27%) and “Account blocked” (18%).
Do players report withdrawal problems at KingPalace Casino?
Withdrawals are the topic of 3 complaints about KingPalace Casino: 27% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).
Does KingPalace Casino resolve player complaints?
55% of the 11 complaints about KingPalace Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, KingPalace Casino is 1,509th. Open complaints and complaints closed without an outcome are left out.
How many complaints has KingPalace Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 3 complaints about KingPalace Casino.
Where do KingPalace Casino’s players come from?
The countries named most often in complaints and reviews about KingPalace Casino are Finland (29%), New Zealand (14%) and Canada (9.5%).
Similar casinos
Casinos that share a market, a licence or an operator with KingPalace Casino, and ones players rate about the same.
Other casinos licensed by Malta Gaming Authority
Other brands of Conquestador Affiliates
Rated alike by players
Casinos whose player rating is closest to that of KingPalace Casino.
