Casino profile

Jacks Club Casino

Q: What does Jacks Club Casino ask for at registration in Austria?

The Jacks Club Casino registration form for Austria has 4 fields: e-mail, username, password, repeat password.

Player complaints and reviews about Jacks Club Casino, plus its operator (Jacks Club Affiliates), licences and welcome offers.

jacksclub.io

Capture of the Jacks Club Casino website

About

Jacks Club Casino belongs to the Jacks Club Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, German, Spanish, French. 13 account currencies are listed, including US dollars, Euros, Bitcoin, Bitcoin Cash.

Jacks Club Casino is listed in 12 markets, among them Germany, France, Belgium and Spain. On the Jacks Club Casino site for Austria, we found 4 welcome bonuses and a loyalty programme with 3 tiers. The registration form for Austria has 4 fields: e-mail, username, password and repeat password.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Beneficial Bonus System
Play with pleasure and enjoy a variety of bonuses for casino & sports betting.
Other Bonuses
At Jacks Club you can get rewards for just being social.
Regular Bonuses
Start getting generous bonuses right after your registration. Reach a higher rank to multiply your rewards.
Welcome Bonus
Get up to $20,000 in a single deposit bonus!

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Gifts & Rewards
We believe that loyalty is a quality that should be rewarded. That is why Jacks Club VIP clients can enjoy so many exclusive bonuses, enhanced promotions, and incredible prizes.
2
More is Coming!
Because we are an up-and-coming casino, we are rapidly improving player experience. If you feel your are missing something, please let us know and we look into it!
3
Personal Account Manager
Our dedicated VIP account managers are able to assist you with all aspects of your account. Their goal is to make your experience second-to-none, by offering you a personal service.

Player Intelligence

44 records

What players report about Jacks Club Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.6 / 5

Trustpilot 3.6

GEO markets

Countries stated on 100% of records

Jacks Club Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jacks Club Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 5 complaints and 39 reviews about Jacks Club Casino on 2 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 24 reviews.

Reviewers give Jacks Club Casino 3.41 out of 5 on average over 39 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 38% are one or two. The review sites’ own scores average 3.6 out of 5 on one site. By that score, Jacks Club Casino ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews), “Games” (10 reviews) and “Bonuses” (8 reviews). The most common criticism concerns “Fairness & RTP” (9 reviews) and “Trust & licence” (6 reviews).

The countries players state most often are United States (27%), Ireland (6.8%) and Australia (4.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jacks Club Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

202420252026

Complaints count

Period	Value
2024	1
2025	2
2026	2

Block 02

Complaint categories

Withdrawal40%2
Account20%1
Payments & refunds20%1
Responsible gambling20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%5

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20222023202420252026

Reviews count

Period	Value
2022	3
2023	1
2024	5
2025	19
2026	11

Block 05

Review stars

How the rated reviews split by star.

5 stars56%22
4 stars5.1%2
1 star38%15

Share of 39 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals33%12
Games28%10
Bonuses22%8
Customer support22%8
Fairness & RTP17%6
VIP & loyalty14%5

Share of the 36 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP25%9
Trust & licence17%6
Customer support11%4
Account8.3%3
Withdrawals8.3%3
Bonuses5.6%2

Share of the 36 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.4

3.68

3.45

20222023202420252026

Rating history

Period	Value
2022	1
2023	5
2024	3.4
2025	3.68
2026	3.45

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States27%12
Ireland6.8%3
Australia4.5%2
Canada4.5%2
Germany4.5%2
France4.5%2
United Kingdom4.5%2
India4.5%2
Philippines4.5%2
Poland4.5%2
Other countries30%13

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	2	–	11	–
2025	2	–	19	–
2024	1	–	5	–
2023	0	–	1	–
2022	0	–	3	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	36	3.6 / 5
Casino Guru	5	3	–

Block 11

Latest complaints and reviews

The newest records about Jacks Club Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 22, 2026
5.0 of 5 stars
Romania · Trustpilot
ReviewSep 23, 2026
1.0 of 5 stars
United States · Trustpilot
ComplaintAug 26, 2026
Withdrawal delay
Resolved
United States · Casino Guru
ComplaintMar 21, 2026
Account blocked
Resolved
Germany · Casino Guru
ComplaintDec 21, 2025
Self-exclusion
Resolved
Ireland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Jacks Club Casino

Who owns Jacks Club Casino?

Jacks Club Casino is operated by Spades Limitada and runs under the Jacks Club Affiliates affiliate programme.

Is Jacks Club Casino licensed?

Yes. Jacks Club Casino holds a licence from Anjouan Gaming Board.

When was Jacks Club Casino founded?

Jacks Club Casino launched in 2025.

Which currencies does Jacks Club Casino accept?

Currencies listed for Jacks Club Casino: US dollars, Euros, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin and 5 more. Its site is available in 12 languages: English, German, Spanish, French and 8 more.

Which countries is Jacks Club Casino available in?

Jacks Club Casino is listed in 12 markets: Austria, Belgium, China, France, Germany, Indonesia, Italy, Japan and 4 more.

What bonuses and promotions does Jacks Club Casino run in Austria?

We read 4 live offers for Austria on the Jacks Club Casino site itself.

Does Jacks Club Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 3 tiers.

What do players say about Jacks Club Casino?

Players have filed 5 complaints and written 39 reviews about Jacks Club Casino. Players rate Jacks Club Casino 3.6 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Jacks Club Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Fairness & RTP” and “Trust & licence”. 62% of the rated reviews give four or five stars, and 38% give one or two.

How many complaints has Jacks Club Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about Jacks Club Casino.

Where do Jacks Club Casino’s players come from?

The countries named most often in complaints and reviews about Jacks Club Casino are United States (27%), Ireland (6.8%) and Australia (4.5%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.