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Jackpot Charm Casino

Player complaints and reviews about Jackpot Charm Casino, plus its licences and welcome offers.

jackpotcharm.net
Capture of the Jackpot Charm Casino website

About

The Jackpot Charm Casino site launched in 2020. The interface is available in 3 languages: English, Russian, Polish. 2 account currencies are listed: Euros, Russian rubles. We list 5 welcome offers.

Jackpot Charm Casino is listed in one market, Poland.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

38 records

What players report about Jackpot Charm Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

67% resolved, of those with a known outcome

Total reviews

32

Across all review sites

Player rating

1.5 / 5

Trustpilot 1.5

GEO markets

4

Countries stated on 97% of records

Jackpot Charm Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot Charm Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 6 complaints and 32 reviews about Jackpot Charm Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

Reviewers give Jackpot Charm Casino 1.53 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 84% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, Jackpot Charm Casino ranks 4,025th of 4,286 rated casinos. The most common criticism concerns “Trust & licence” (21 reviews), “Withdrawals” (18 reviews) and “KYC / verification” (7 reviews).

The countries players state most often are United Kingdom (89%), United States (5.4%) and Italy (2.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot Charm Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022
Complaints count

Block 02

Complaint categories

  • Withdrawal60%3
  • Account20%1
  • Payments & refunds20%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved67%4
  • Unresolved33%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022202320242025
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars6.3%2
  • 4 stars9.4%3
  • 1 star84%27
Share of 32 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals9.4%3
  • Bonuses6.3%2
  • KYC / verification6.3%2
  • Games3.1%1
  • Customer support3.1%1
Share of the 32 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence66%21
  • Withdrawals56%18
  • KYC / verification22%7
  • Bonuses16%5
  • Account9.4%3
  • Deposits & payment methods9.4%3
Share of the 32 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom89%33
  • United States5.4%2
  • Italy2.7%1
  • Luxembourg2.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–2–
20230–1–
20221–5–
20214–11–
20201–13–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–311.5 / 5
Casino Guru51–
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Jackpot Charm Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal refused

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Missing funds

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Jackpot Charm Casino

When was Jackpot Charm Casino founded?

Jackpot Charm Casino launched in 2020.

Which currencies does Jackpot Charm Casino accept?

Currencies listed for Jackpot Charm Casino: Euros, Russian rubles. Its site is available in 3 languages: English, Russian, Polish.

What welcome bonuses does Jackpot Charm Casino offer?

5 welcome offers are listed for Jackpot Charm Casino. The first on the list is “150% up to €1,000”, with a 40× wagering requirement.

Which countries is Jackpot Charm Casino available in?

Jackpot Charm Casino is listed in 1 market: Poland.

What do players say about Jackpot Charm Casino?

Players have filed 6 complaints and written 32 reviews about Jackpot Charm Casino. Players rate Jackpot Charm Casino 1.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Jackpot Charm Casino?

Criticised most: “Trust & licence”, “Withdrawals” and “KYC / verification”. 16% of the rated reviews give four or five stars, and 84% give one or two.

Where do Jackpot Charm Casino’s players come from?

The countries named most often in complaints and reviews about Jackpot Charm Casino are United Kingdom (89%), United States (5.4%) and Italy (2.7%).