150% up to €1,000
- Bonus
- 150%
- Max bonus
- €1,000
- Min deposit
- €20
- Wagering
- 40x bonus
- Max bet
- €2 or 19% of starting bonus value
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about Jackpot Charm Casino, plus its licences and welcome offers.

The Jackpot Charm Casino site launched in 2020. The interface is available in 3 languages: English, Russian, Polish. 2 account currencies are listed: Euros, Russian rubles. We list 5 welcome offers.
Jackpot Charm Casino is listed in one market, Poland.
This brand is listed in 1 market. Pick one to see what it offers there.
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
38 records
What players report about Jackpot Charm Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
6
67% resolved, of those with a known outcome
Total reviews
32
Across all review sites
Player rating
1.5 / 5
Trustpilot 1.5
GEO markets
4
Countries stated on 97% of records
Every figure below is computed from the complaints and reviews collected about Jackpot Charm Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 6 complaints and 32 reviews about Jackpot Charm Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.
Reviewers give Jackpot Charm Casino 1.53 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 84% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, Jackpot Charm Casino ranks 4,025th of 4,286 rated casinos. The most common criticism concerns “Trust & licence” (21 reviews), “Withdrawals” (18 reviews) and “KYC / verification” (7 reviews).
The countries players state most often are United Kingdom (89%), United States (5.4%) and Italy (2.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Jackpot Charm Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2020 | 13 |
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 2 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2020 | 1.85 |
| 2021 | 1 |
| 2022 | 2.2 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 1 |
Block 08
The ten countries players most often state, complaints and reviews together.
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 0 | – | 2 | – |
| 2023 | 0 | – | 1 | – |
| 2022 | 1 | – | 5 | – |
| 2021 | 4 | – | 11 | – |
| 2020 | 1 | – | 13 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 31 | 1.5 / 5 |
| Casino Guru | 5 | 1 | – |
| CasinoReviews | 1 | – | – |
Block 11
The newest records about Jackpot Charm Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
Withdrawal refused
UnresolvedUnited Kingdom · Casino Guru
Missing funds
ResolvedUnited Kingdom · Casino Guru
Withdrawal refused
ResolvedUnited Kingdom · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Jackpot Charm Casino launched in 2020.
Currencies listed for Jackpot Charm Casino: Euros, Russian rubles. Its site is available in 3 languages: English, Russian, Polish.
5 welcome offers are listed for Jackpot Charm Casino. The first on the list is “150% up to €1,000”, with a 40× wagering requirement.
Jackpot Charm Casino is listed in 1 market: Poland.
Players have filed 6 complaints and written 32 reviews about Jackpot Charm Casino. Players rate Jackpot Charm Casino 1.5 out of 5 on average on the 1 site that publishes a rating.
Criticised most: “Trust & licence”, “Withdrawals” and “KYC / verification”. 16% of the rated reviews give four or five stars, and 84% give one or two.
The countries named most often in complaints and reviews about Jackpot Charm Casino are United Kingdom (89%), United States (5.4%) and Italy (2.7%).