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Jackpot.bet Casino

Player complaints and reviews about Jackpot.bet Casino, plus its operator (Jackpot.bet Affiliates), licences and welcome offers.

jackpot.bet
Capture of the Jackpot.bet Casino website

About

Jackpot.bet Casino belongs to the Jackpot.bet Affiliates affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is in English. 9 account currencies are listed, including Bitcoin, Ethereum, Tether, Litecoin. We list one welcome offer.

Jackpot.bet Casino is listed in one market, Russia. On the Jackpot.bet Casino site for Mexico, we found 4 tournaments and a loyalty programme with 7 tiers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    What is Jackpot's VIP program?

    What is Jackpot's VIP program? Jackpot's VIP Reward Program is an all-encompassing loyalty system. From day one you can expect to receive the best-in-class rewards, instant rakeback with no limits on your claims, Weekly bonuses that give you money back based on your weekly wagering, and exciting Monthly bonuses that take into account your wagering and losses. Climb your way through the VIP program by progressing through the ranks. With each rank you reach, you'll receive a level-up bonus as well as increased weekly and monthly bonuses.

  2. 2

    How do I become a Jackpot VIP?

    How do I become a Jackpot VIP? When signing up on Jackpot, a new player is considered Unranked. To become a Jackpot VIP member, you must wager $10,000 to reach Bronze rank. Becoming Bronze Rank, unlocks Instant Rakeback, Weekly & Monthly bonuses, and Level Up bonuses

  3. 3

    I am already a VIP at [Other Casino], can I transfer my membership?

    I am already a VIP at [Other Casino], can I transfer my membership? Yes, if you are a VIP at another Casino and are currently looking to switch, please reach out through our Live Chat or at [email protected] so that we can match you. You can read more about our VIP reward matching here.

  4. 4

    What kind of rewards do VIP members get?

    What are Level Up Bonuses? Level Up Bonuses are a type of bonus you unlock when reaching a new rank. The amount is based on your wagering and profit to get to that specific rank and will increase for each rank you reach.

  5. 5

    What is rakeback?

    How are rewards/bonuses calculated? Rewards and bonuses are calculated based on the raked amount from each game, you can expect to receive a large percentage of your rake back in the weeklies, monthly & level-up bonuses.

  6. 6

    When are the Weekly & Monthly bonuses scheduled for?

    What is a VIP host? A VIP Host is your designated point of contact at Jackpot.bet, they are dedicated to providing you with a great experience by ensuring you get the help and rewards you deserve. Your VIP Host can assist you faster than the standard Customer Support Live Chat and create tailored offers based on your play style and gameplay.

  7. 7

    What are Level Up Bonuses?

    How do I get a VIP host? You get a VIP Host by reaching our Elite rank. Once you're Elite, we will contact you through Live Chat or Email. Once a VIP Host is assigned to you, you may reach out to them for any questions or potential rewards/bonuses.

Player Intelligence

112 records

What players report about Jackpot.bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

67% resolved, of those with a known outcome

Total reviews

109

Across all review sites

Player rating

2.93 / 5

Trustpilot 3.1 · AskGamblers 2.75

GEO markets

19

Countries stated on 97% of records

Jackpot.bet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot.bet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 3 complaints and 109 reviews about Jackpot.bet Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 24 reviews. Reviews are down 71% on the 12 months before (84). The average review rating fell from 3.8 to 1.96 out of 5 year on year.

Reviewers give Jackpot.bet Casino 3.41 out of 5 on average over 109 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 38% are one or two. The review sites’ own scores average 2.93 out of 5 across 2 sites. By that score, Jackpot.bet Casino ranks 2,558th of 4,286 rated casinos. Reviewers most often praise “Customer support” (55 reviews), “Bonuses” (14 reviews) and “Website & app” (12 reviews). The most common criticism concerns “Trust & licence” (20 reviews), “Withdrawals” (15 reviews) and “Customer support” (12 reviews).

The countries players state most often are Denmark (72%), United States (5.5%) and Canada (2.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot.bet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players dislike the lack of trust with the casino, citing issues like account closures without cause and delays in withdrawals. The lack of transparency and poor communication are also major concerns that make the casino feel risky.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • Account67%2
  • Withdrawal33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%2
  • Unresolved33%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars54%59
  • 4 stars6.4%7
  • 3 stars1.8%2
  • 2 stars1.8%2
  • 1 star36%39
Share of 109 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support52%55
  • Bonuses13%14
  • Website & app11%12
  • Games10%11
  • Withdrawals9.5%10
  • Deposits & payment methods5.7%6
Share of the 105 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence19%20
  • Withdrawals14%15
  • Customer support11%12
  • Account9.5%10
  • Bonuses8.6%9
  • Website & app7.6%8
Share of the 105 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark72%79
  • United States5.5%6
  • Canada2.8%3
  • Hungary1.8%2
  • Italy1.8%2
  • Mexico1.8%2
  • Norway1.8%2
  • Poland1.8%2
  • Argentina0.9%1
  • Spain0.9%1
  • Other countries8.3%9
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–17–
20253–893.74
20240–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1063.1 / 5
AskGamblers122.75 / 5
Casino Guru21–

Block 11

Latest complaints and reviews

The newest records about Jackpot.bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Argentina · Trustpilot

  • Review

    5.0 of 5 stars

    Hungary · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Account closed

    Unresolved
  • Complaint

    Account closed

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Jackpot.bet Casino

Who owns Jackpot.bet Casino?

Jackpot.bet Casino is operated by Take The Crown LLC and runs under the Jackpot.bet Affiliates affiliate programme.

Is Jackpot.bet Casino licensed?

Yes. Jackpot.bet Casino holds a licence from Anjouan Gaming Board.

When was Jackpot.bet Casino founded?

Jackpot.bet Casino launched in 2023.

Which currencies does Jackpot.bet Casino accept?

Currencies listed for Jackpot.bet Casino: Bitcoin, Ethereum, Tether, Litecoin, USD Coin, Binance Coin, Dogecoin, Ripple and 1 more. Its site is available in one language: English.

What welcome bonuses does Jackpot.bet Casino offer?

One welcome offer is listed for Jackpot.bet Casino. The first on the list is “100% up to $5000 Welcome Bonus at Jackpot.bet Casino”, with a 35× wagering requirement.

Which countries is Jackpot.bet Casino available in?

Jackpot.bet Casino is listed in 1 market: Russia.

Does Jackpot.bet Casino run tournaments and a loyalty programme in Mexico?

Yes. The Jackpot.bet Casino site for Mexico lists 4 tournaments. Its loyalty programme for Mexico has 7 tiers.

What do players say about Jackpot.bet Casino?

Players have filed 3 complaints and written 109 reviews about Jackpot.bet Casino. Players rate Jackpot.bet Casino 2.93 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Jackpot.bet Casino?

Praised most: “Customer support”, “Bonuses” and “Website & app”. Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 61% of the rated reviews give four or five stars, and 38% give one or two.

How many complaints has Jackpot.bet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Jackpot.bet Casino.

Where do Jackpot.bet Casino’s players come from?

The countries named most often in complaints and reviews about Jackpot.bet Casino are Denmark (72%), United States (5.5%) and Canada (2.8%).