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Bitz Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Bitz Casino and its operator (Bitz Partners).

bitz.io
bitz.io
Capture of the Bitz Casino website

Profile

Website
bitz.io
Established
2023
Operator
Bitz Partnersaffiliate programme
Company
Win Sector N.V.
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian
  • Japanese
Currencies
  • Bitcoin
  • Ethereum
  • Tether
  • Binance Coin
  • Litecoin
  • TRON
  • Dogecoin
  • USD Coin
  • Russian rubles
  • Azerbaijani manats
  • Kazakhstani tenges
  • Ukrainian hryvnias
  • Uzbekistan som

About

Bitz Casino is an online casino operating under the Bitz Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, among them English, French, German, Italian. Accounts can be held in 13 currencies — Bitcoin, Ethereum, Tether, Binance Coin. Our database holds 1 welcome offer.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

282 records

What players report about Bitz Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

58

48% resolved, of those with a known outcome

Total reviews

224

Across all review sites

Player rating

3.19 / 5

casino.ru 4.7 · Trustpilot 2.3 · AskGamblers 1.65 · Tribuna 4.1

GEO markets

31

Countries stated on 95% of records

AI-generated summary of player reviews

Players appreciated the welcome bonus and the decent selection of games available, including a large number of slots and online games. Many also enjoyed the events in sports betting and live sports betting offered by the casino.

Players expressed dissatisfaction with the lack of responsible gaming practices, highlighting issues like ineffective self-exclusion systems and the ability to manually reverse exclusions. Additionally, the site was criticized for being slow and having unresponsive technical support, which contributed to a frustrating experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202420252026
Complaints count

Block 02

Complaint categories

  • Account43%25
  • Withdrawal19%11
  • Responsible gambling16%9
  • Deposit12%7
  • Payments & refunds5.2%3
  • Other3.4%2
  • Technical1.7%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved48%28
  • Resolved45%26
  • Open6.9%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Player ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.