100% up to 1000 USDT, Welcome Bonus at Bitz Casino
- Bonus
- 100%
- Max bonus
- 1000 USDT
- Min deposit
- 10 USDT
- Wagering
- 29xb
Wagering applies to the bonus amount.
Casino profile
Bitz Casino
Player complaints and reviews about Bitz Casino, plus its operator (Bitz Partners), licences and welcome offers.
bitz.io
Profile
- Website
- bitz.io
- Established
- 2023
- Operator
- Bitz Partnersaffiliate programme
- Company
- Win Sector N.V.
- Licences
- Languages
- English
- French
- German
- Italian
- Polish
- Portuguese
- Russian
- Spanish
- Ukrainian
- Japanese
- Currencies
- Bitcoin
- Ethereum
- Tether
- Binance Coin
- Litecoin
- TRON
- Dogecoin
- USD Coin
- Russian rubles
- Azerbaijani manats
- Kazakhstani tenges
- Ukrainian hryvnias
- Uzbekistan som
About
Bitz Casino belongs to the Bitz Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, French, German, Italian. 13 account currencies are listed, including Bitcoin, Ethereum, Tether, Binance Coin. We list one welcome offer.
Bitz Casino is listed in 5 markets, among them Poland, Japan, Kazakhstan and Azerbaijan.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
306 records
What players report about Bitz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
59
47% resolved, of those with a known outcome
Total reviews
247
Across all review sites
Player rating
3.4 / 5
casino.ru 4.7 · Trustpilot 2.9 · AskGamblers 1.9 · Tribuna 4.1
GEO markets
32
Countries stated on 32% of records
Bitz Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Bitz Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 59 complaints and 247 reviews about Bitz Casino on 8 sites. In the 12 months to November 5, 2026, they filed 29 complaints and posted 111 reviews. That is 53% more complaints than in the 12 months before (19). Reviews are up 25% on the 12 months before (89). The average review rating fell from 4.19 to 3.41 out of 5 year on year. Of the complaints with a known outcome, 44% were resolved in the last 12 months, against 53% in the 12 months before.
The problem players report most often is “Account blocked”: 22% of the 50 complaints with a labelled problem. Next come “Self-exclusion” (18%) and “Deposit not credited” (14%). Complaints about “Account” make up 44% of those with a topic, against 15% across all brands.
Of the 57 complaints with a known outcome, 47% were resolved, against 59% across all brands. That puts Bitz Casino 1,632nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 73%.
Reviewers give Bitz Casino 3.88 out of 5 on average over 247 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.4 out of 5 across 4 sites. By that score, Bitz Casino ranks 1,738th of 4,287 rated casinos. Reviewers most often praise “Games” (73 reviews), “Withdrawals” (61 reviews) and “Bonuses” (60 reviews). The most common criticism concerns “Bonuses” (39 reviews), “Withdrawals” (23 reviews) and “Customer support” (19 reviews).
The countries players state most often are Russia (32%), United States (9.1%) and Poland (6.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Bitz Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the welcome bonus and the decent selection of games available, including a large number of slots and online games. Many also enjoyed the events in sports betting and live sports betting offered by the casino.
Players expressed dissatisfaction with the lack of responsible gaming practices, highlighting issues like ineffective self-exclusion systems and the ability to manually reverse exclusions. Additionally, the site was criticized for being slow and having unresponsive technical support, which contributed to a frustrating experience.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
23
202420252026
| Period | Value |
|---|---|
| 2024 | 16 |
| 2025 | 23 |
| 2026 | 20 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account blocked22%11
- Self-exclusion18%9
- Deposit not credited14%7
- Withdrawal refused14%7
- Account not closed on request10%5
- Account closed8%4
- Registration2%1
- Fraud2%1
- Other problems10%5
Block 03
Complaint categories
- Account44%26
- Withdrawal19%11
- Responsible gambling15%9
- Deposit12%7
- Other6.8%4
- Payments & refunds3.4%2
Block 04
Complaint status
- Unresolved51%30
- Resolved46%27
- Open3.4%2
Block 05
Bitz Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Bitz Casino | All brands |
|---|---|---|
| Complaints resolved | 47% | 59% |
| Average review rating | 3.88 | 3.44 |
| Complaints per 100 reviews | 23.9 | 26.4 |
| Share of “Account” complaints | 44% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
99
202420252026
| Period | Value |
|---|---|
| 2024 | 55 |
| 2025 | 99 |
| 2026 | 89 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars57%140
- 4 stars13%33
- 3 stars9.7%24
- 2 stars5.7%14
- 1 star15%36
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games33%73
- Withdrawals27%61
- Bonuses27%60
- Deposits & payment methods20%45
- Fairness & RTP18%41
- Website & app12%26
Criticised
- Bonuses17%39
- Withdrawals10%23
- Customer support8.5%19
- Trust & licence7.6%17
- Website & app7.2%16
- Fairness & RTP5.8%13
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.63
4.05
3.34
202420252026
| Period | Value |
|---|---|
| 2024 | 4.63 |
| 2025 | 4.05 |
| 2026 | 3.34 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia32%32
- United States9.1%9
- Poland6.1%6
- Canada4%4
- Ukraine4%4
- United Kingdom3%3
- Italy3%3
- Latvia3%3
- Australia2%2
- Belarus2%2
- Other countries31%31
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 20 | 44% | 89 | 3.34 |
| 2025 | 23 | 52% | 99 | 4.05 |
| 2024 | 16 | 44% | 55 | 4.63 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 144 | 4.7 / 5 |
| latestcasinobonuses.bet | 34 | 30 | – |
| Trustpilot | – | 51 | 2.9 / 5 |
| Casino Guru | 13 | 5 | – |
| Tribuna | – | 13 | 4.1 / 5 |
| forum-casino.com | 8 | – | – |
| AskGamblers | 3 | 4 | 1.9 / 5 |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Bitz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
1.0 of 5 stars
Kenya · Trustpilot
- Complaint
Self-exclusion
Unresolved - Complaint
Account not closed on request
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Account
OpenRussia · latestcasinobonuses.bet
10 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.
Questions about Bitz Casino
Who owns Bitz Casino?
Bitz Casino is operated by Win Sector N.V. and runs under the Bitz Partners affiliate programme.
Is Bitz Casino licensed?
Yes. Bitz Casino holds a licence from Anjouan Gaming Board.
When was Bitz Casino founded?
Bitz Casino launched in 2023.
Which currencies does Bitz Casino accept?
Currencies listed for Bitz Casino: Bitcoin, Ethereum, Tether, Binance Coin, Litecoin, TRON, Dogecoin, USD Coin and 5 more. Its site is available in 10 languages: English, French, German, Italian and 6 more.
What welcome bonuses does Bitz Casino offer?
One welcome offer is listed for Bitz Casino. The first on the list is “100% up to 1000 USDT, Welcome Bonus at Bitz Casino”, with a 29× wagering requirement.
Which countries is Bitz Casino available in?
Bitz Casino is listed in 5 markets: Azerbaijan, Japan, Kazakhstan, Poland, Russia.
What do players say about Bitz Casino?
Players have filed 59 complaints and written 247 reviews about Bitz Casino. Players rate Bitz Casino 3.4 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Bitz Casino?
“Account blocked” – 22% of the 50 complaints about Bitz Casino with a labelled problem. Followed by “Self-exclusion” (18%) and “Deposit not credited” (14%).
Do players report withdrawal problems at Bitz Casino?
Withdrawals are the topic of 11 complaints about Bitz Casino: 19% of the 59 with a topic. The most common withdrawal problem is “Withdrawal refused” (64% of them). Of the withdrawal complaints with a known outcome, 73% were resolved.
Does Bitz Casino resolve player complaints?
47% of the 57 complaints about Bitz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Bitz Casino is 1,632nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Bitz Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 70% of the rated reviews give four or five stars, and 20% give one or two.
How many complaints has Bitz Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 29 complaints about Bitz Casino. That is 53% more than in the 12 months before, when there were 19.
Where do Bitz Casino’s players come from?
The countries named most often in complaints and reviews about Bitz Casino are Russia (32%), United States (9.1%) and Poland (6.1%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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