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Casino profile

Hyper Lucky Casino

Player complaints and reviews about Hyper Lucky Casino, plus its operator (Hyper Partners), licences and welcome offers.

hyperlucky.com
Capture of the Hyper Lucky Casino website

About

Hyper Lucky Casino belongs to the Hyper Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is in English. One account currency is listed: Euros. We list 2 welcome offers.

Hyper Lucky Casino is listed in one market, Austria.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

25 records

What players report about Hyper Lucky Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

4

50% resolved, of those with a known outcome

Total reviews

21

Across all review sites

Player rating

1.3 / 5

Trustpilot 2.1 · AskGamblers 0.5

GEO markets

13

Countries stated on 88% of records

Hyper Lucky Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Hyper Lucky Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 4 complaints and 21 reviews about Hyper Lucky Casino on 4 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 21 reviews.

Reviewers give Hyper Lucky Casino 1.48 out of 5 on average over 21 rated reviews, against 3.44 across all brands. 9.5% of the ratings are four or five stars, and 86% are one or two. The review sites’ own scores average 1.3 out of 5 across 2 sites. By that score, Hyper Lucky Casino ranks 4,133rd of 4,286 rated casinos. The most common criticism concerns “Customer support” (14 reviews), “Deposits & payment methods” (9 reviews) and “Trust & licence” (8 reviews).

The countries players state most often are Germany (14%), Australia (9.1%) and Belgium (9.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about Hyper Lucky Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the slow processing of deposits, with one user mentioning their first crypto deposit was pending for 4 days. Additionally, the lack of response from customer support via email and live chat was a significant concern.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal75%3
  • Deposit25%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%2
  • Unresolved50%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars9.5%2
  • 3 stars4.8%1
  • 2 stars4.8%1
  • 1 star81%17
Share of 21 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • VIP & loyalty9.5%2
  • Customer support9.5%2
  • Withdrawals9.5%2
  • Bonuses4.8%1
  • Deposits & payment methods4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Customer support67%14
  • Deposits & payment methods43%9
  • Trust & licence38%8
  • Withdrawals33%7
  • Fairness & RTP24%5
  • Account4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany14%3
  • Australia9.1%2
  • Belgium9.1%2
  • Brazil9.1%2
  • United Kingdom9.1%2
  • Netherlands9.1%2
  • Sweden9.1%2
  • United States9.1%2
  • Finland4.5%1
  • France4.5%1
  • Other countries14%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–192.1 / 5
AskGamblers210.5 / 5
Casino Guru2––
latestcasinobonuses.bet–1–

Block 10

Latest complaints and reviews

The newest records about Hyper Lucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Complaint

    Deposit not credited

    Unresolved
  • Complaint

    Withdrawal delay

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Hyper Lucky Casino

Who owns Hyper Lucky Casino?

Hyper Lucky Casino is operated by BrightSky Ltd and runs under the Hyper Partners affiliate programme.

Is Hyper Lucky Casino licensed?

Yes. Hyper Lucky Casino holds a licence from Costa Rica Gambling.

When was Hyper Lucky Casino founded?

Hyper Lucky Casino launched in 2025.

Which currencies does Hyper Lucky Casino accept?

The one currency listed for Hyper Lucky Casino is Euros. Its site is available in one language: English.

What welcome bonuses does Hyper Lucky Casino offer?

2 welcome offers are listed for Hyper Lucky Casino. The first on the list is “20% up to 5000 USDT at Hyper Lucky Casino”, with a 1× wagering requirement.

Which countries is Hyper Lucky Casino available in?

Hyper Lucky Casino is listed in 1 market: Austria.

What do players say about Hyper Lucky Casino?

Players have filed 4 complaints and written 21 reviews about Hyper Lucky Casino. Players rate Hyper Lucky Casino 1.3 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Hyper Lucky Casino?

Criticised most: “Customer support”, “Deposits & payment methods” and “Trust & licence”. 9.5% of the rated reviews give four or five stars, and 86% give one or two.

How many complaints has Hyper Lucky Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Hyper Lucky Casino.

Where do Hyper Lucky Casino’s players come from?

The countries named most often in complaints and reviews about Hyper Lucky Casino are Germany (14%), Australia (9.1%) and Belgium (9.1%).