igamingcpo.com

Casino profile

Hyper Casino

Player complaints and reviews about Hyper Casino, plus its operator (Hyper Casino Affiliates), licences and welcome offers.

hypercasino.com
Capture of the Hyper Casino website

About

Hyper Casino belongs to the Hyper Casino Affiliates affiliate programme. The site launched in 2019. It holds licences from Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 6 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Norwegian kroner. We list 3 welcome offers.

Hyper Casino is listed in 7 markets, among them Canada, Germany, United Kingdom and New Zealand.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

148 records

What players report about Hyper Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

67% resolved, of those with a known outcome

Total reviews

130

Across all review sites

Player rating

2.15 / 5

Trustpilot 1.6 · AskGamblers 2.7

GEO markets

18

Countries stated on 82% of records

Hyper Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Hyper Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 18 complaints and 130 reviews about Hyper Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 37 reviews. Reviews are up 54% on the 12 months before (24). The average review rating fell from 1.83 to 1.53 out of 5 year on year.

The problem players report most often is “Winnings voided”: 25% of the 16 complaints with a labelled problem. Next come “Account blocked” (13%) and “Bonus winnings confiscated” (13%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.

Of the 18 complaints with a known outcome, 67% were resolved, against 59% across all brands. That puts Hyper Casino 1,260th of 1,917 casinos with at least 10 such complaints.

Reviewers give Hyper Casino 2.02 out of 5 on average over 130 rated reviews, against 3.44 across all brands. 25% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.15 out of 5 across 2 sites. By that score, Hyper Casino ranks 3,572nd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (27 reviews), “Games” (23 reviews) and “Website & app” (16 reviews). The most common criticism concerns “Bonuses” (37 reviews), “Customer support” (30 reviews) and “Withdrawals” (30 reviews).

The countries players state most often are United Kingdom (73%), Sweden (8.3%) and New Zealand (2.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Hyper Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Winnings voided25%4
  • Account blocked13%2
  • Bonus winnings confiscated13%2
  • Bonus not credited6.3%1
  • Deposit refund6.3%1
  • Documents rejected or requested again6.3%1
  • Source of funds checks6.3%1
  • Gambling limits6.3%1
  • Other problems19%3
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%6
  • Bonus17%3
  • KYC / verification17%3
  • Account11%2
  • Responsible gambling11%2
  • Deposit5.6%1
  • Payments & refunds5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved67%12
  • Unresolved33%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Hyper Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Hyper Casino against the market
MeasureHyper CasinoAll brands
Complaints resolved67%59%
Average review rating2.023.44
Complaints per 100 reviews13.826.4
Share of “Withdrawal” complaints33%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars17%22
  • 4 stars8.5%11
  • 3 stars3.8%5
  • 2 stars4.6%6
  • 1 star66%86
Share of 130 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals22%27
  • Games19%23
  • Website & app13%16
  • Customer support12%15
  • KYC / verification9.8%12
  • Bonuses8.1%10
Share of the 123 reviews that name at least one aspect.reviews

Criticised

  • Bonuses30%37
  • Customer support24%30
  • Withdrawals24%30
  • Fairness & RTP24%29
  • KYC / verification19%23
  • Trust & licence19%23
Share of the 123 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom73%88
  • Sweden8.3%10
  • New Zealand2.5%3
  • United States2.5%3
  • Georgia1.7%2
  • Russia1.7%2
  • South Africa1.7%2
  • Albania0.8%1
  • Austria0.8%1
  • Canada0.8%1
  • Other countries6.6%8
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–361.54
20250–211.67
20245–17–
20232–10–
20223–16–
20211–12–
20203–4–
20193–14–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1111.6 / 5
AskGamblers3152.7 / 5
Casino Guru63–
CasinoReviews9––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Hyper Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Hyper Casino

Who owns Hyper Casino?

Hyper Casino is operated by L&L Europe Ltd and runs under the Hyper Casino Affiliates affiliate programme.

Is Hyper Casino licensed?

Yes. Hyper Casino holds 3 licences: Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Hyper Casino founded?

Hyper Casino launched in 2019.

Which currencies does Hyper Casino accept?

Currencies listed for Hyper Casino: Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Swedish kronor. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.

What welcome bonuses does Hyper Casino offer?

3 welcome offers are listed for Hyper Casino. The first on the list is “100% up to €/$100 at Hyper Casino”, with a 45× wagering requirement.

Which countries is Hyper Casino available in?

Hyper Casino is listed in 7 markets: Canada, Finland, Germany, New Zealand, Norway, Sweden, United Kingdom.

What do players say about Hyper Casino?

Players have filed 18 complaints and written 130 reviews about Hyper Casino. Players rate Hyper Casino 2.15 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Hyper Casino?

“Winnings voided” – 25% of the 16 complaints about Hyper Casino with a labelled problem. Followed by “Account blocked” (13%) and “Bonus winnings confiscated” (13%).

Do players report withdrawal problems at Hyper Casino?

Withdrawals are the topic of 6 complaints about Hyper Casino: 33% of the 18 with a topic. The most common withdrawal problem is “Winnings voided” (67% of them).

Does Hyper Casino resolve player complaints?

67% of the 18 complaints about Hyper Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Hyper Casino is 1,260th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Hyper Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 25% of the rated reviews give four or five stars, and 71% give one or two.

How many complaints has Hyper Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Hyper Casino.

Where do Hyper Casino’s players come from?

The countries named most often in complaints and reviews about Hyper Casino are United Kingdom (73%), Sweden (8.3%) and New Zealand (2.5%).