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Casino profile

HeroSpin Casino

Player complaints and reviews about HeroSpin Casino, plus its operator (Boho Affiliates), licences and welcome offers.

herospin.com
herospin.com
Capture of the HeroSpin Casino website

Profile

Website
herospin.com
Established
2024
Operator
Boho Affiliatesaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • Finnish
  • German
  • Italian
  • Polish
  • Norwegian
  • Hungarian
  • Portuguese
  • Czech
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Czech Republic korunas
  • Hungarian forints
  • Japanese yen
  • Malaysian ringgits
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Singapore dollars
  • South African Rand
  • Swiss francs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin Show more

About

HeroSpin Casino belongs to the Boho Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 9 languages, including English, Finnish, German, Italian. 22 account currencies are listed, including Euros, US dollars, Australian dollars, Brazilian reals. We list 5 welcome offers.

HeroSpin Casino is listed in 18 markets, among them Canada, Germany, Australia and New Zealand. On the HeroSpin Casino site for Finland, we found 18 promotions, 4 tournaments and a loyalty programme with 5 tiers. In Finland, HeroSpin Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

18 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Sivuston kampanjat
    24/7 Live Chat

  2. 2

    Taso 2

    Sivuston kampanjat
    24/7 Live Chat

  3. 3

    Taso 3

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback

  4. 4

    Taso 4

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback
    Henkilökohtainen VIP-manageri

  5. 5

    Taso 5

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Sivuston kampanjat
    Cashback
    Henkilökohtainen VIP-manageri

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    20 – 5000

  • USDTERC20

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • USDTSolana

    Cryptocurrency

    20 – 5000

  • USDTBEP20

    Cryptocurrency

    20 – 5000

  • USDTTRC20

    Cryptocurrency

    20 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tron

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • BNB

    Cryptocurrency

    20 – 5000

  • Dogecoin

    Cryptocurrency

    20 – 5000

  • Solana

    Cryptocurrency

    20 – 5000

  • USDCSolana

    Cryptocurrency

    20 – 5000

  • Cardano

    Cryptocurrency

    20 – 5000

  • MiFinity

    E-wallet

    20 – 2500

  • Neteller

    E-wallet

    20 – 5000

  • Pay by Card

    Card

    20 – 2000

  • Paysafecard

    Voucher

    20 – 1000

  • Rapid Transfer

    Bank transfer

    20 – 5000

  • Revolut

    E-wallet

    20 – 5000

  • Skrill

    E-wallet

    20 – 5000

Player Intelligence

184 records

What players report about HeroSpin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

89% resolved, of those with a known outcome

Total reviews

175

Across all review sites

Player rating

3.68 / 5

AskGamblers 4.75 · Trustpilot 2.6

GEO markets

15

Countries stated on 15% of records

HeroSpin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about HeroSpin Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 9 complaints and 175 reviews about HeroSpin Casino on 4 sites. In the 12 months to November 4, 2026, they filed 5 complaints and posted 151 reviews. Reviews are up 979% on the 12 months before (14).

Reviewers give HeroSpin Casino 4.44 out of 5 on average over 175 rated reviews, against 3.44 across all brands. 91% of the ratings are four or five stars, and 8% are one or two. The review sites’ own scores average 3.68 out of 5 across 2 sites. By that score, HeroSpin Casino ranks 1,357th of 4,286 rated casinos. Reviewers most often praise “Website & app” (113 reviews), “Games” (112 reviews) and “Withdrawals” (68 reviews). The most common criticism concerns “Bonuses” (19 reviews), “Customer support” (12 reviews) and “Withdrawals” (11 reviews).

The countries players state most often are Portugal (21%), Canada (14%) and Australia (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about HeroSpin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the vast selection of games and the user-friendly interface, which makes navigation easy and enjoyable. Many also commend the fast withdrawal process and responsive customer support, enhancing their overall gaming experience.

Some players mentioned that the identity verification process took longer than expected, which could be a minor inconvenience. However, they noted that this is only required once, so it wasn't a significant issue.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal67%6
  • Responsible gambling22%2
  • Account11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved89%8
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars78%136
  • 4 stars14%24
  • 3 stars0.6%1
  • 2 stars0.6%1
  • 1 star7.4%13
Share of 175 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app66%113
  • Games65%112
  • Withdrawals40%68
  • Customer support27%47
  • Bonuses22%38
  • Deposits & payment methods17%30
Share of the 172 reviews that name at least one aspect.reviews

Criticised

  • Bonuses11%19
  • Customer support7%12
  • Withdrawals6.4%11
  • Deposits & payment methods4.1%7
  • Games2.9%5
  • Website & app2.9%5
Share of the 172 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal21%6
  • Canada14%4
  • Australia11%3
  • Finland7.1%2
  • Ireland7.1%2
  • New Zealand7.1%2
  • Czechia3.6%1
  • Greece3.6%1
  • Hungary3.6%1
  • Italy3.6%1
  • Other countries18%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–1364.55
20254–394.06

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers11554.75 / 5
Trustpilot–162.6 / 5
Casino Guru83–
latestcasinobonuses.bet–1–

Block 11

Latest complaints and reviews

The newest records about HeroSpin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Czechia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Japan · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Australia · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about HeroSpin Casino

Who owns HeroSpin Casino?

HeroSpin Casino is operated by IGplay and runs under the Boho Affiliates affiliate programme.

Is HeroSpin Casino licensed?

Yes. HeroSpin Casino holds a licence from Anjouan Gaming Board.

When was HeroSpin Casino founded?

HeroSpin Casino launched in 2024.

Which currencies does HeroSpin Casino accept?

Currencies listed for HeroSpin Casino: Euros, US dollars, Australian dollars, Brazilian reals, Canadian dollars, Czech Republic korunas, Hungarian forints, Japanese yen and 14 more. Its site is available in 9 languages: English, Finnish, German, Italian and 5 more.

What welcome bonuses does HeroSpin Casino offer?

5 welcome offers are listed for HeroSpin Casino. The first on the list is “100% up to €500 + 200 Free Spins at HeroSpin Casino”, with a 35× wagering requirement.

Which countries is HeroSpin Casino available in?

HeroSpin Casino is listed in 18 markets: Australia, Austria, Brazil, Canada, Czechia, Finland, Germany, Hungary and 10 more.

Which payment methods does HeroSpin Casino accept in Finland?

The HeroSpin Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at HeroSpin Casino in Finland?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Bank Transfer.

What bonuses and promotions does HeroSpin Casino run in Finland?

We read 18 live offers for Finland on the HeroSpin Casino site itself.

Does HeroSpin Casino run tournaments and a loyalty programme in Finland?

Yes. The HeroSpin Casino site for Finland lists 4 tournaments. Its loyalty programme for Finland has 5 tiers.

What do players say about HeroSpin Casino?

Players have filed 9 complaints and written 175 reviews about HeroSpin Casino. Players rate HeroSpin Casino 3.68 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about HeroSpin Casino?

Praised most: “Website & app”, “Games” and “Withdrawals”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 91% of the rated reviews give four or five stars, and 8% give one or two.

How many complaints has HeroSpin Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 5 complaints about HeroSpin Casino.

Where do HeroSpin Casino’s players come from?

The countries named most often in complaints and reviews about HeroSpin Casino are Portugal (21%), Canada (14%) and Australia (11%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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