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Casino profile

Fortune Play Casino in New Zealand

Player complaints and reviews about Fortune Play Casino, plus its operator (Rooster Partners), licences and welcome offers.

fortuneplay.com
Capture of the Fortune Play Casino website

About

On the Fortune Play Casino site for New Zealand, we found 8 welcome bonuses and a loyalty programme with 8 tiers. The registration form for New Zealand has 6 fields; the required ones include e-mail, password and phone.

Fortune Play Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, Finnish, Norwegian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Daily, Weekly & Monthly Cashback

    Get rewarded generously with higher cashback percentages, ensuring you always feel valued and appreciated.

  2. 2

    Exclusive Promotions

    Be a part of exclusive VIP promotions where you can receive higher rewards and experience unforgettable entertainment.

  3. 3

    Game Tips

    Receive insider tips and latest releases from our expert team to enhance your gameplay and maximize your chances of winning big.

  4. 4

    Heightened Deposit and Betting Limits

    Enjoy elevated deposit and betting limits, allowing you to take your gaming to new heights with confidence.

  5. 5

    Higher and Faster Cashouts

    Experience lightning-fast withdrawals and higher cashout limits, giving you the freedom to enjoy your winnings with minimal delay.

  6. 6

    Personal VIP Account Manager

    Enjoy dedicated support from your own personal VIP account manager who will cater to your every need and ensure a seamless gaming experience.

  7. 7

    Special Gifts

    Be treated to luxurious gifts and surprises as a token of our appreciation for your loyalty to Fortune Play.

  8. 8

    VIP Tournaments

    Gain exclusive access to high-stakes tournaments tailored specifically for VIP members, with lavish prizes up for grabs.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country code
  4. Phonerequired
  5. Country
  6. Currency

Player complaints and reviews in New Zealand

26 records

26 of the 346 records about Fortune Play Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

23

Across all review sites

Player rating

3.96 / 5

23 ratings by these players

Share of all records

7.5%

of 346 about Fortune Play Casino

What players in New Zealand say about Fortune Play Casino

Players in New Zealand have filed 3 complaints and written 23 reviews about Fortune Play Casino. That is 7.5% of the 346 records about it from every market. Complaints make up 12% of their records, against 10% across all markets. Their reviews rate it 3.96 out of 5 on average (23 ratings), against 3.64 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 26%.

In the last 12 months: 2 complaints and 21 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Fortune Play Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records12%10%
Average review rating, out of 53.963.64
Reviews rated 1–2 stars26%26%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars70%16
  • 4 stars4.3%1
  • 2 stars4.3%1
  • 1 star22%5
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support29%6
  • Games24%5
  • Website & app19%4
  • Bonuses14%3
  • Deposits & payment methods9.5%2
  • Withdrawals9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Bonuses19%4
  • Customer support19%4
  • Withdrawals14%3
  • Fairness & RTP4.8%1
  • Responsible gambling4.8%1
  • Trust & licence4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–204.2
20253–2–
20240–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–23–
Casino Guru3––

Block 07

Latest complaints and reviews

The newest records about Fortune Play Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Fortune Play Casino in New Zealand

What bonuses and promotions does Fortune Play Casino run in New Zealand?

We read 8 live offers for New Zealand on the Fortune Play Casino site itself.

Does Fortune Play Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 8 tiers.

What does Fortune Play Casino ask for at registration in New Zealand?

The Fortune Play Casino registration form for New Zealand has 6 fields: e-mail, password, country code, phone, country, currency. Marked as required: e-mail, password, phone.

How many complaints and reviews about Fortune Play Casino come from players in New Zealand?

26 of the 346 complaints and reviews about Fortune Play Casino come from players in New Zealand. Across all its markets, 34 complaints have a known outcome, and 88% of them were resolved.