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ClosedThis site is no longer operating — the profile is kept for reference.

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Casino profile

Eurogrand Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Eurogrand Casino and its operator (William Hill Affiliates).

Closedeurogrand.com
eurogrand.com
Capture of the Eurogrand Casino website

Profile

Website
eurogrand.com
Established
2006
Operator
William Hill Affiliatesaffiliate programme
Company
WHG (International) Limited
Licences
Languages
  • German
  • Japanese
  • English
Currencies
  • Canadian dollars
  • Euros
  • British pounds sterling
  • US dollars

About

Eurogrand Casino is an online casino operating under the William Hill Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2006. It holds a licence from Gibraltar Regulatory Authority. The interface is available in 3 languages, among them German, Japanese, English. Accounts can be held in 4 currencies — Canadian dollars, Euros, British pounds sterling, US dollars.

Player Intelligence

69 records

What players report about Eurogrand Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

31% resolved, of those with a known outcome

Total reviews

53

Across all review sites

Player rating

4.05 / 5

AskGamblers 3.4 · casino.ru 4.7

GEO markets

5

Countries stated on 20% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201420152016201720182019
Complaints count

Block 02

Complaint categories

  • Withdrawal38%6
  • KYC / verification19%3
  • Payments & refunds13%2
  • Bonus13%2
  • Other6.3%1
  • Account6.3%1
  • Customer support6.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved69%11
  • Resolved31%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20112012201320142015201620172018201920202021
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20142015201620172018201920202021
Rating history

Player ratings from AskGamblers, casino.ru.