Eurogrand Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Eurogrand Casino, the way Player Intelligence PRO computes it.
Since 2011, players have posted 16 complaints and 53 reviews about Eurogrand Casino on 4 sites.
The problem players report most often is “Withdrawal refused”: 29% of the 14 complaints with a labelled problem. Next come “Documents rejected or requested again” (21%) and “Account blocked” (14%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.
Of the 16 complaints with a known outcome, 31% were resolved, against 59% across all brands. That puts Eurogrand Casino 1,820th of 1,917 casinos with at least 10 such complaints.
Reviewers give Eurogrand Casino 3.28 out of 5 on average over 29 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.05 out of 5 across 2 sites. By that score, Eurogrand Casino ranks 717th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (25 reviews), “Games” (22 reviews) and “Customer support” (16 reviews). The most common criticism concerns “Bonuses” (9 reviews), “Customer support” (8 reviews) and “Withdrawals” (8 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
