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Casino profile

CrocoSlots Casino

Player complaints and reviews about CrocoSlots Casino, plus its operator (Wolfpack Partners), licences and welcome offers.

crocoslots.com
crocoslots.com
Capture of the CrocoSlots Casino website

Profile

Website
crocoslots.com
Established
2022
Operator
Wolfpack Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Finnish
  • Polish
  • Norwegian
  • Portuguese
  • French
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Brazilian reals
  • Japanese yen
  • Norwegian kroner
  • Polish zlotys
  • South African Rand
  • Bitcoin
  • Tether
  • Ethereum
  • Litecoin
  • Dogecoin
  • Ripple
  • Bitcoin Cash
  • Indian rupees
  • US dollars
  • Russian rubles Show more

About

CrocoSlots Casino belongs to the Wolfpack Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, German, Finnish, Polish. 19 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 13 welcome offers.

CrocoSlots Casino is listed in 15 markets, among them Canada, Germany, France and Belgium. On the CrocoSlots Casino site for Australia, we found a loyalty programme with 4 tiers. The registration form for Australia has 6 fields; the required ones include e-mail, password and phone.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    INSTANT VIP

    You instantly become VIP and get the VIP status.

  2. 2

    PERSONAL ASSISTANT

    You get a personal VIP buddy who is at your service 24/7.

  3. 3

    INDIVIDUAL SERVICES

    Do you have any special requests? Let’s talk about this.

  4. 4

    EXCLUSIVE OFFERS

    Your VIP buddy has a special box filled with gifts for you.

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country code
  4. Phonerequired
  5. Country
  6. Currency

Sign in

  1. E-mail
  2. Password

Player Intelligence

710 records

What players report about CrocoSlots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

44

89% resolved, of those with a known outcome

Total reviews

666

Across all review sites

Player rating

4.6 / 5

AskGamblers 4.6

GEO markets

13

Countries stated on 6.1% of records

CrocoSlots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CrocoSlots Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 44 complaints and 666 reviews about CrocoSlots Casino on 3 sites. In the 12 months to November 4, 2026, they filed 12 complaints and posted 244 reviews.

The problem players report most often is “Withdrawal delay”: 29% of the 42 complaints with a labelled problem. Next come “Withdrawal refused” (12%) and “Deposit not credited” (9.5%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 44 complaints with a known outcome, 89% were resolved, against 59% across all brands. That puts CrocoSlots Casino 460th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give CrocoSlots Casino 4.56 out of 5 on average over 653 rated reviews, against 3.44 across all brands. 94% of the ratings are four or five stars, and 2% are one or two. The review sites’ own scores average 4.6 out of 5 on one site. By that score, CrocoSlots Casino ranks 199th of 4,286 rated casinos. Reviewers most often praise “Games” (508 reviews), “Customer support” (372 reviews) and “Bonuses” (345 reviews). The most common criticism concerns “Bonuses” (73 reviews), “Withdrawals” (35 reviews) and “Website & app” (29 reviews).

The countries players state most often are Germany (28%), Canada (19%) and Austria (16%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about CrocoSlots Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the wide selection of games and the generous bonuses offered by CrocoSlots Casino. Many also highlight the excellent customer service and fast withdrawal times as key reasons for their positive experiences.

Some players expressed frustration with the clarity of bonus terms and conditions, particularly regarding wagering requirements. Additionally, there were mentions of limited game availability and occasional delays in withdrawals.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay29%12
  • Withdrawal refused12%5
  • Deposit not credited9.5%4
  • Documents rejected or requested again9.5%4
  • Account closed7.1%3
  • Account blocked4.8%2
  • Bonus not credited4.8%2
  • Deposit refund4.8%2
  • Other problems19%8
Share of the 42 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal48%21
  • Account14%6
  • Deposit14%6
  • KYC / verification9.1%4
  • Bonus6.8%3
  • Payments & refunds4.5%2
  • Other2.3%1
  • Responsible gambling2.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved89%39
  • Unresolved11%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CrocoSlots Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CrocoSlots Casino against the market
MeasureCrocoSlots CasinoAll brands
Complaints resolved89%59%
Average review rating4.563.44
Complaints per 100 reviews6.626.4
Share of “Withdrawal” complaints48%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars76%498
  • 4 stars17%114
  • 3 stars4.3%28
  • 2 stars0.5%3
  • 1 star1.5%10
Share of 653 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games77%508
  • Customer support56%372
  • Bonuses52%345
  • Website & app46%305
  • Withdrawals32%215
  • Deposits & payment methods27%182
Share of the 662 reviews that name at least one aspect.reviews

Criticised

  • Bonuses11%73
  • Withdrawals5.3%35
  • Website & app4.4%29
  • Customer support4.4%29
  • Deposits & payment methods4.2%28
  • Games4.1%27
Share of the 662 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany28%12
  • Canada19%8
  • Austria16%7
  • Brazil7%3
  • Australia4.7%2
  • Finland4.7%2
  • India4.7%2
  • Slovenia4.7%2
  • Switzerland2.3%1
  • Italy2.3%1
  • Other countries7%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261191%2434.67
20259–1614.51
202413100%654.34
20231191%1964.53
20220–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers116534.6 / 5
Casino Guru3213–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about CrocoSlots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Review

    5.0 of 5 stars

    AskGamblers

  • Review

    5.0 of 5 stars

    AskGamblers

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about CrocoSlots Casino

Who owns CrocoSlots Casino?

CrocoSlots Casino is operated by Metlait SRL and runs under the Wolfpack Partners affiliate programme.

Is CrocoSlots Casino licensed?

Yes. CrocoSlots Casino holds a licence from Tobique Gaming Commission.

When was CrocoSlots Casino founded?

CrocoSlots Casino launched in 2022.

Which currencies does CrocoSlots Casino accept?

Currencies listed for CrocoSlots Casino: Euros, Australian dollars, Canadian dollars, New Zealand dollars, Brazilian reals, Japanese yen, Norwegian kroner, Polish zlotys and 11 more. Its site is available in 7 languages: English, German, Finnish, Polish and 3 more.

What welcome bonuses does CrocoSlots Casino offer?

13 welcome offers are listed for CrocoSlots Casino. The first on the list is “200% up to €200 + 200 Free Spins at CrocoSlots Casino”, with a 45× wagering requirement.

Which countries is CrocoSlots Casino available in?

CrocoSlots Casino is listed in 15 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 7 more.

Does CrocoSlots Casino have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 4 tiers.

What does CrocoSlots Casino ask for at registration in Australia?

The CrocoSlots Casino registration form for Australia has 6 fields: e-mail, password, country code, phone, country, currency. Marked as required: e-mail, password, phone.

What do players say about CrocoSlots Casino?

Players have filed 44 complaints and written 666 reviews about CrocoSlots Casino. Players rate CrocoSlots Casino 4.6 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at CrocoSlots Casino?

“Withdrawal delay” – 29% of the 42 complaints about CrocoSlots Casino with a labelled problem. Followed by “Withdrawal refused” (12%) and “Deposit not credited” (9.5%).

Do players report withdrawal problems at CrocoSlots Casino?

Withdrawals are the topic of 21 complaints about CrocoSlots Casino: 48% of the 44 with a topic. The most common withdrawal problem is “Withdrawal delay” (57% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does CrocoSlots Casino resolve player complaints?

89% of the 44 complaints about CrocoSlots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CrocoSlots Casino is 460th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CrocoSlots Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Website & app”. 94% of the rated reviews give four or five stars, and 2% give one or two.

How many complaints has CrocoSlots Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 12 complaints about CrocoSlots Casino.

Where do CrocoSlots Casino’s players come from?

The countries named most often in complaints and reviews about CrocoSlots Casino are Germany (28%), Canada (19%) and Austria (16%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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