Casino profile

Cirrus Casino

Player complaints and reviews about Cirrus Casino, plus its operator (Gambling Wages), licences and welcome offers.

About

Cirrus Casino belongs to the Gambling Wages affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2001. It holds a licence from Costa Rica Gambling. The interface is in English. One account currency is listed: US dollars.

Player Intelligence

61 records

What players report about Cirrus Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

4.5 / 5

AskGamblers 4.5

GEO markets

Countries stated on 1.6% of records

Cirrus Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cirrus Casino, the way Player Intelligence PRO computes it.

Since 2006, players have posted 52 complaints and 9 reviews about Cirrus Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 70% of the 47 complaints with a labelled problem. Next come “Wagering terms” (11%) and “Withdrawal refused” (8.5%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 49 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Cirrus Casino 857th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

The review sites’ own scores average 4.5 out of 5 on one site. By that score, Cirrus Casino ranks 235th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cirrus Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2006200720082009201020112012201320142015

Complaints count

Period	Value
2006	11
2007	8
2008	0
2009	1
2010	0
2011	0
2012	0
2013	0
2014	30
2015	2

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay70%33
Wagering terms11%5
Withdrawal refused8.5%4
Withdrawal limits4.3%2
Bonus not credited2.1%1
Documents rejected or requested again2.1%1
Winnings voided2.1%1

Share of the 47 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal78%39
Bonus20%10
KYC / verification2%1

Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

Resolved75%39
Unresolved19%10
Status we do not recognise yet3.8%2
Open1.9%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cirrus Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cirrus Casino against the market
Measure	Cirrus Casino	All brands
Complaints resolved	80%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	78%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2012201320142015

Reviews count

Period	Value
2012	3
2013	4
2014	0
2015	2

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.5

2015

Rating history

Period	Value
2015	4.5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Portugal100%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2015	2	–	2	–
2014	30	87%	0	–
2013	0	–	4	–
2012	0	–	3	–
2009	1	–	0	–
2007	8	–	0	–
2006	11	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	32	9	4.5 / 5
Casinomeister	20	–	–

Block 11

Latest complaints and reviews

The newest records about Cirrus Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJun 1, 2009
Withdrawal delay
Unresolved
Casinomeister
ComplaintAug 1, 2007
Withdrawal limits
Unresolved
Casinomeister
ComplaintJun 1, 2007
Withdrawal refused
Unresolved
Casinomeister
ComplaintMay 1, 2007
Withdrawal delay
Unresolved
Casinomeister
ComplaintMar 1, 2007
Withdrawal refused
Unresolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Cirrus Casino

Who owns Cirrus Casino?

Cirrus Casino is operated by Virtual Casino Group and runs under the Gambling Wages affiliate programme.

Is Cirrus Casino licensed?

Yes. Cirrus Casino holds a licence from Costa Rica Gambling.

When was Cirrus Casino founded?

Cirrus Casino launched in 2001. The site has since closed; its profile is kept for reference.

Which currencies does Cirrus Casino accept?

The one currency listed for Cirrus Casino is US dollars. Its site is available in one language: English.

What do players say about Cirrus Casino?

Players have filed 52 complaints and written 9 reviews about Cirrus Casino. Players rate Cirrus Casino 4.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Cirrus Casino?

“Withdrawal delay” – 70% of the 47 complaints about Cirrus Casino with a labelled problem. Followed by “Wagering terms” (11%) and “Withdrawal refused” (8.5%).

Do players report withdrawal problems at Cirrus Casino?

Withdrawals are the topic of 39 complaints about Cirrus Casino: 78% of the 50 with a topic. The most common withdrawal problem is “Withdrawal delay” (85% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does Cirrus Casino resolve player complaints?

80% of the 49 complaints about Cirrus Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Cirrus Casino is 857th. Open complaints and complaints closed without an outcome are left out.