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Cazimbo Casino

Player complaints and reviews about Cazimbo Casino, plus its operator (Affilirise Affiliates), licences and welcome offers.

cazimbo.com
Capture of the Cazimbo Casino website

About

Cazimbo Casino belongs to the Affilirise Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, German. 11 account currencies are listed, including Euros, Russian rubles, Hungarian forints, Norwegian kroner. We list 7 welcome offers.

Cazimbo Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the Cazimbo Casino site for Italy, we found 5 tournaments. In Italy, Cazimbo Casino accepts 7 payment methods, among them Pay by Card, Paysafecard, Revolut and Rapid Transfer. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player Intelligence

134 records

What players report about Cazimbo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80

97% resolved, of those with a known outcome

Total reviews

54

Across all review sites

Player rating

2.43 / 5

Trustpilot 2.1 · AskGamblers 2.75

GEO markets

25

Countries stated on 82% of records

Cazimbo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cazimbo Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 80 complaints and 54 reviews about Cazimbo Casino on 4 sites. In the 12 months to November 5, 2026, they filed 26 complaints and posted 12 reviews. That is 44% more complaints than in the 12 months before (18). Reviews are up 9% on the 12 months before (11). Of the complaints with a known outcome, 100% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 58% of the 78 complaints with a labelled problem. Next come “Account blocked” (9%) and “Self-exclusion” (7.7%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.

Of the 79 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Cazimbo Casino 93rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Cazimbo Casino 2.08 out of 5 on average over 46 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 70% are one or two. The review sites’ own scores average 2.43 out of 5 across 2 sites. By that score, Cazimbo Casino ranks 3,263rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (12 reviews) and “Deposits & payment methods” (6 reviews). The most common criticism concerns “Withdrawals” (24 reviews), “Customer support” (15 reviews) and “Bonuses” (9 reviews).

The countries players state most often are Germany (22%), Italy (16%) and Spain (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cazimbo Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Few areas receive substantial praise, though some reviewers mention the game selection. Customer support and payments, however, appear to be significant areas of concern based on feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay58%45
  • Account blocked9%7
  • Self-exclusion7.7%6
  • Account closed5.1%4
  • Withdrawal refused5.1%4
  • Account not closed on request2.6%2
  • Deposit not credited2.6%2
  • Game malfunction2.6%2
  • Other problems7.7%6
Share of the 78 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%51
  • Account16%13
  • Responsible gambling8.8%7
  • Technical3.8%3
  • Deposit2.5%2
  • KYC / verification2.5%2
  • Bonus1.3%1
  • Payments & refunds1.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%77
  • Unresolved2.5%2
  • Closed without an outcome1.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cazimbo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cazimbo Casino against the market
MeasureCazimbo CasinoAll brands
Complaints resolved97%59%
Average review rating2.083.44
Complaints per 100 reviews148.126.4
Share of “Withdrawal” complaints64%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars20%9
  • 4 stars4.3%2
  • 3 stars6.5%3
  • 2 stars4.3%2
  • 1 star65%30
Share of 46 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support25%12
  • Deposits & payment methods13%6
  • Games8.3%4
  • Website & app8.3%4
  • Bonuses6.3%3
  • Withdrawals6.3%3
Share of the 48 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%24
  • Customer support31%15
  • Bonuses19%9
  • Trust & licence19%9
  • Fairness & RTP10%5
  • Account6.3%3
Share of the 48 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%24
  • Italy16%18
  • Spain11%12
  • Greece7.3%8
  • Brazil6.4%7
  • Finland5.5%6
  • Norway5.5%6
  • Canada3.6%4
  • Austria2.7%3
  • Poland2.7%3
  • Other countries17%19
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202623100%9–
202525100%12–
20241694%15–
20237–8–
20228–6–
20210–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru6319–
Trustpilot–332.1 / 5
AskGamblers1622.75 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Cazimbo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    4.0 of 5 stars

    Brazil · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Cazimbo Casino

Who owns Cazimbo Casino?

Cazimbo Casino is operated by Casolinia Group and runs under the Affilirise Affiliates affiliate programme.

Is Cazimbo Casino licensed?

Yes. Cazimbo Casino holds a licence from Anjouan Gaming Board.

When was Cazimbo Casino founded?

Cazimbo Casino launched in 2021.

Which currencies does Cazimbo Casino accept?

Currencies listed for Cazimbo Casino: Euros, Russian rubles, Hungarian forints, Norwegian kroner, Polish zlotys, Indian rupees, Canadian dollars, US dollars and 3 more. Its site is available in 11 languages: English, French, Finnish, German and 7 more.

What welcome bonuses does Cazimbo Casino offer?

7 welcome offers are listed for Cazimbo Casino. The first on the list is “200% up to €500 + 200 Free Spins at Cazimbo Casino”, with a 35× wagering requirement.

Which countries is Cazimbo Casino available in?

Cazimbo Casino is listed in 14 markets: Australia, Belgium, Brazil, Canada, Czechia, Finland, France, Germany and 6 more.

Which payment methods does Cazimbo Casino accept in Italy?

The Cazimbo Casino cashier for Italy lists 7 payment methods: Pay by Card, Paysafecard, Revolut, Rapid Transfer, Neteller, MiFinity and 1 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Cazimbo Casino in Italy?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Pay by Card. The highest maximum, 5,000 €, is via Revolut.

Does Cazimbo Casino run tournaments in Italy?

Yes. The Cazimbo Casino site for Italy lists 5 tournaments.

What do players say about Cazimbo Casino?

Players have filed 80 complaints and written 54 reviews about Cazimbo Casino. Players rate Cazimbo Casino 2.43 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Cazimbo Casino?

“Withdrawal delay” – 58% of the 78 complaints about Cazimbo Casino with a labelled problem. Followed by “Account blocked” (9%) and “Self-exclusion” (7.7%).

Do players report withdrawal problems at Cazimbo Casino?

Withdrawals are the topic of 51 complaints about Cazimbo Casino: 64% of the 80 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Cazimbo Casino resolve player complaints?

97% of the 79 complaints about Cazimbo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Cazimbo Casino is 93rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Cazimbo Casino?

Praised most: “Customer support” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 24% of the rated reviews give four or five stars, and 70% give one or two.

How many complaints has Cazimbo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 26 complaints about Cazimbo Casino. That is 44% more than in the 12 months before, when there were 18.

Where do Cazimbo Casino’s players come from?

The countries named most often in complaints and reviews about Cazimbo Casino are Germany (22%), Italy (16%) and Spain (11%).