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Casino profile

Spinrollz Casino

Player complaints and reviews about Spinrollz Casino, plus its operator (Affilirise Affiliates), licences and welcome offers.

spinrollz.com
spinrollz.com
Capture of the Spinrollz Casino website

Profile

Website
spinrollz.com
Established
2024
Operator
Affilirise Affiliatesaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • Czech
  • Finnish
  • German
  • Norwegian
  • Spanish
  • Hungarian
  • Polish
  • English
  • Italian
  • Portuguese
  • French
  • Greek
Currencies
  • Euros
  • US dollars
  • Swiss francs
  • Australian dollars
  • New Zealand dollars
  • Brazilian reals
  • Canadian dollars
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • Indian rupees
  • Japanese yen
  • Norwegian kroner
  • Peruvian nuevos soles
  • Polish zlotys
  • South African Rand
  • Turkish Lira
  • Vietnamese dong Show more

About

Spinrollz Casino belongs to the Affilirise Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including Czech, Finnish, German, Norwegian. 18 account currencies are listed, including Euros, US dollars, Swiss francs, Australian dollars. We list 7 welcome offers.

Spinrollz Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Spinrollz Casino site for Hungary, we found 1 promotion and 5 tournaments. In Hungary, Spinrollz Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

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  • MiFinity

    E-wallet

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  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

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  • Bitcoin Cash

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • Bitcoin

    Cryptocurrency

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  • Bitcoin

    Cryptocurrency

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  • Ethereum

    Cryptocurrency

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  • Ethereum

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Solana

    Cryptocurrency

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  • Solana

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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Cashier read on August 12, 2026

Player Intelligence

193 records

What players report about Spinrollz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

112

97% resolved, of those with a known outcome

Total reviews

81

Across all review sites

Player rating

0.95 / 5

Trustpilot 1.4 · AskGamblers 0.5

GEO markets

16

Countries stated on 91% of records

Spinrollz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinrollz Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 112 complaints and 81 reviews about Spinrollz Casino on 3 sites. In the 12 months to November 5, 2026, they filed 47 complaints and posted 34 reviews. That is 8% fewer complaints than in the 12 months before (51). Reviews are down 23% on the 12 months before (44). The average review rating rose from 1.14 to 1.19 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 61% of the 112 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Withdrawal refused” (7.1%). Complaints about “Withdrawal” make up 71% of those with a topic, against 29% across all brands.

Of the 110 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Spinrollz Casino 96th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 99%.

Reviewers give Spinrollz Casino 1.15 out of 5 on average over 81 rated reviews, against 3.44 across all brands. 3.7% of the ratings are four or five stars, and 95% are one or two. The review sites’ own scores average 0.95 out of 5 across 2 sites. By that score, Spinrollz Casino ranks 4,230th of 4,287 rated casinos. The most common criticism concerns “Withdrawals” (48 reviews), “Customer support” (30 reviews) and “Trust & licence” (27 reviews).

The countries players state most often are Germany (64%), Switzerland (7.4%) and Finland (5.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Spinrollz Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the variety of games available at the casino, which adds to the overall experience. Despite some negative experiences, the range of options seems to be a recurring highlight.

Many players expressed dissatisfaction with the customer service, citing long wait times for withdrawals. The frustration was compounded by reports of being misled about the status of their withdrawals.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay61%68
  • Self-exclusion13%14
  • Withdrawal refused7.1%8
  • Account not closed on request6.3%7
  • Verification delay2.7%3
  • Withdrawal limits2.7%3
  • Account closed1.8%2
  • Deposit refund1.8%2
  • Other problems4.5%5
Share of the 112 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal71%79
  • Responsible gambling13%14
  • Account8.9%10
  • KYC / verification4.5%5
  • Deposit1.8%2
  • Other0.9%1
  • Customer support0.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%107
  • Unresolved2.7%3
  • Closed without an outcome0.9%1
  • Open0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinrollz Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinrollz Casino against the market
MeasureSpinrollz CasinoAll brands
Complaints resolved97%59%
Average review rating1.153.44
Complaints per 100 reviews138.326.4
Share of “Withdrawal” complaints71%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars1.2%1
  • 4 stars2.5%2
  • 3 stars1.2%1
  • 2 stars1.2%1
  • 1 star94%76
Share of 81 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games3.8%3
  • Customer support2.6%2
  • Withdrawals2.6%2
  • Deposits & payment methods1.3%1
  • Website & app1.3%1
  • Sportsbook1.3%1
Share of the 78 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals62%48
  • Customer support38%30
  • Trust & licence35%27
  • Fairness & RTP23%18
  • Account12%9
  • Bonuses10%8
Share of the 78 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany64%113
  • Switzerland7.4%13
  • Finland5.7%10
  • Italy4.5%8
  • Norway4%7
  • Austria2.8%5
  • Portugal2.3%4
  • Spain1.7%3
  • France1.7%3
  • Canada1.1%2
  • Other countries4.5%8
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264793%301.22
202559100%471.12
20245–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru947–
Trustpilot–721.4 / 5
AskGamblers1820.5 / 5

Block 13

Latest complaints and reviews

The newest records about Spinrollz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Switzerland · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Poland · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Spinrollz Casino

Who owns Spinrollz Casino?

Spinrollz Casino is operated by NovaForge Ltd and runs under the Affilirise Affiliates affiliate programme.

Is Spinrollz Casino licensed?

Yes. Spinrollz Casino holds a licence from Anjouan Gaming Board.

When was Spinrollz Casino founded?

Spinrollz Casino launched in 2024.

Which currencies does Spinrollz Casino accept?

Currencies listed for Spinrollz Casino: Euros, US dollars, Swiss francs, Australian dollars, New Zealand dollars, Brazilian reals, Canadian dollars, Chilean pesos and 10 more. Its site is available in 12 languages: Czech, Finnish, German, Norwegian and 8 more.

What welcome bonuses does Spinrollz Casino offer?

7 welcome offers are listed for Spinrollz Casino. The first on the list is “200% up to €500 + 300 Free Spins at Spinrollz Casino”, with a 35× wagering requirement.

Which countries is Spinrollz Casino available in?

Spinrollz Casino is listed in 22 markets: Australia, Belgium, Brazil, Canada, Chile, Czechia, Finland, France and 14 more.

Which payment methods does Spinrollz Casino accept in Hungary?

The Spinrollz Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What bonuses and promotions does Spinrollz Casino run in Hungary?

We read 1 live offer for Hungary on the Spinrollz Casino site itself.

Does Spinrollz Casino run tournaments in Hungary?

Yes. The Spinrollz Casino site for Hungary lists 5 tournaments.

What do players say about Spinrollz Casino?

Players have filed 112 complaints and written 81 reviews about Spinrollz Casino. Players rate Spinrollz Casino 0.95 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Spinrollz Casino?

“Withdrawal delay” – 61% of the 112 complaints about Spinrollz Casino with a labelled problem. Followed by “Self-exclusion” (13%) and “Withdrawal refused” (7.1%).

Do players report withdrawal problems at Spinrollz Casino?

Withdrawals are the topic of 79 complaints about Spinrollz Casino: 71% of the 112 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them). Of the withdrawal complaints with a known outcome, 99% were resolved.

Does Spinrollz Casino resolve player complaints?

97% of the 110 complaints about Spinrollz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Spinrollz Casino is 96th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinrollz Casino?

Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 3.7% of the rated reviews give four or five stars, and 95% give one or two.

How many complaints has Spinrollz Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 47 complaints about Spinrollz Casino. That is 8% fewer than in the 12 months before, when there were 51.

Where do Spinrollz Casino’s players come from?

The countries named most often in complaints and reviews about Spinrollz Casino are Germany (64%), Switzerland (7.4%) and Finland (5.7%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Spinrollz Casino, and ones players rate about the same.