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Casino profile

Casino Infinityin Canada

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Infinity and its operator (Alpha Affiliates).

casinoinfinity.com
casinoinfinity.com
Capture of the Casino Infinity website

Profile

Website
casinoinfinity.com
Established
2023
Operator
Alpha Affiliatesaffiliate programme
Company
Casolinia Group
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • Hungarian
  • Polish
  • Czech
  • Italian
  • Spanish
  • Greek
  • French
  • Arabic
  • Portuguese
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Swiss francs
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Brazilian reals
  • New Zealand dollars
  • Turkish Lira
  • Japanese yen
  • Czech Republic korunas
  • Indian rupees
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Philippine pesos
  • Thai baht
  • South African Rand
  • Singapore dollars
  • Nigerian nairas
  • Malaysian ringgits
  • Kazakhstani tenges Show more

About

Casino Infinity is an online casino operating under the Alpha Affiliates affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, among them English, German, Finnish, Norwegian. Accounts can be held in 23 currencies — Euros, US dollars, Canadian dollars, Swiss francs. Our database holds 8 welcome offers.

What we collected for the Canada market on Casino Infinity: 12 live offers. 3 tournaments. 5 loyalty tiers.

Markets

This brand is listed in 29 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    I VIP Room

    On-Site Promotions
    24/7 Live Chat Access

  2. 2

    II VIP Room

    On-Site Promotions
    24/7 Live Chat Access

  3. 3

    III VIP Room

    Personalised Offers
    Higher Withdrawal Limits
    Cashback

  4. 4

    IV VIP Room

    Personalised Offers
    Higher Withdrawal Limits
    Cashback
    Personal VIP Manager

  5. 5

    V VIP Room

    Personalised Offers
    Higher Withdrawal Limits
    Cashback
    Personal VIP Manager

Player Intelligence

76 records

What players report about Casino Infinity on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

39

87% resolved, of those with a known outcome

Total reviews

37

Across all review sites

Player rating

4.33 / 5

AskGamblers 4.7 · Trustpilot 3.8 · Tribuna 4.5

GEO markets

13

Countries stated on 62% of records

AI-generated summary of player reviews

The game selection attracts more positive feedback than other areas, though opinions are not overwhelmingly favorable. Payments and customer support appear to be areas where improvements would likely have the biggest impact.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal44%17
  • Account18%7
  • Technical7.7%3
  • KYC / verification7.7%3
  • Responsible gambling7.7%3
  • Bonus5.1%2
  • Other5.1%2
  • Payments & refunds2.6%1
  • Deposit2.6%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved87%34
  • Unresolved13%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, Tribuna.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.